Business Manager ECL, RCL, CaLM

Overview

EquityClear and Collateral & Liquidity Management (CaLM). The role is pivotal in driving operational effectiveness, optimising processes, strengthening financial performance and enabling insight‑led decision‑making. Working closely with Product, COO and business head, it ensures the smooth running of day‑to‑day operations while delivering high‑quality analysis, governance and strategic support.

Responsibilities

• Reporting
  • Produce, maintain and continuously improve high‑quality materials including monthly summaries, board papers, financial analyses and executive briefs.
  • Deliver consistent, insightful reporting that clarifies business performance, commercial activity and progress against strategic priorities.
  • Partner with Finance on budgeting and forecasting cycles, providing clear financial analysis and supporting annual planning discussions with leadership.
  • Lead improvements across reporting workflows, using Snowflake and cloud data storage to enhance clarity, efficiency and scalability.
• Business Management
  • Support daily operations and supply actionable data for business planning, commercial initiatives and senior management decisions.
  • Consolidate and enhance management information by integrating datasets and creating reliable, accessible sources of truth.
  • Promote continuous improvement by optimising processes, upgrading tools and implementing best‑practice approaches.
  • Shape and run the operating rhythm, coordinating senior management meetings and aligning content across functions.
  • Facilitate teamwork across CEO office, Product, Sales, Finance, Operations and Engineering, defining responsibilities, managing dependencies and supporting shared goals.
• Governance
  • Support consistent monthly reporting through standardised materials, sharper MI narratives and improved cross‑business alignment.
  • Maintain strong financial and operational controls through reliable reconciliation routines and disciplined oversight.
  • Coordinate governance reporting cycles, ensuring timely and accurate submissions to senior forums and oversight committees.

Qualifications

Essential

• Ability to guide, influence and support colleagues across teams without formal management responsibility.
• Self‑starting, innovative approach that prioritises operational efficiency and business effectiveness, converting ideas into practical, value‑adding solutions.
• Experience in process design and optimisation.
• Skilled in data analysis with a proven ability to make informed commercial recommendations.
• Proficient in PowerBI, PowerPoint and Excel, with experience working with large, complex datasets.
• Excellent communication, prioritisation and coordination abilities.
• Evidence of building trusting relationships for positive outcomes.

Preferred

• Experience in a similar business management or analytical role, preferably within Financial Services.
• Strong people‑management skills with confidence to challenge constructively.
• Ability to apply AI capabilities to automate processes and improve self‑service user insights.
• Working knowledge of accounting principles relevant to budgeting and financial planning.
• Strong organisational and facilitation skills, comfortable operating in a fast‑paced, matrix environment with competing priorities.

Career Stage Senior Associate

Benefits Healthcare, retirement planning, paid volunteering days and wellbeing initiatives. Tailored support to promote sustainability as part of our global commitment.

Equal Employment Opportunity Statement We are proud to be an equal opportunities employer. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, gender identity, sexual expression, age, marital status, veteran status, pregnancy, disability or any other protected characteristic. We make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs, in accordance with applicable law.