Senior Surveyor in Bristol

This position is predominantly office-based at our Bristol location, conveniently situated near Clifton Triangle with excellent transport links and local amenities. You will join a collaborative and supportive team of 12 surveying professionals who share knowledge, best practices, and expertise across diverse asset classes. The team environment fosters professional development through peer learning and mentorship opportunities, while providing the resources and support needed to manage your portfolio effectively.

Key Responsibilities

• Client Relationship – Act as the main point of contact for Asset Manager on your assets and lead this relationship in a dynamic and professional manner.
• Lease and Legal Management – Receiving, progressing, and making recommendations to the Asset Manager on occupier applications for consent to alter their demised property, wayleaves, or to underlet or assign their leasehold interest; ensuring tenant compliance with lease covenants and recommending remedies to breaches and managing issues through to conclusion; responding to technical queries regarding the lease or licenses; resolving occupier matters that may influence valuation/investment considerations.
• Financial Management – Work with JLL Accounts teams to manage financial accountability including liaison with clients and tenants to manage cash flow (charge raising, non‑recoverable expenditure etc.) and working with credit control and accounts payable processes where required.
• Service Charge – Prepare and manage service charge budgets and reconciliations, and cash flow, in accordance with RICS guidelines and client KPIs.
• ESG – Work with various ESG and FM teams on ESG initiatives and implementation; align client's ESG strategy with JLL's responsibilities.
• Supplier and Facility Management – Alongside colleagues manage third‑party suppliers' performance.
• Inspections – Undertake regular inspections of portfolio properties and ensure high standards of presentation are met, identified issues resolved promptly, and recorded as directed.
• Transactions/Transitions – Handle property in/out transitions, due diligence, and support acquisitions and disposals including liaison with 3rd parties such as solicitors.
• Client Reporting – Provide relevant content for client reporting and attend client meetings as per client requirements; understand client PMA, asset strategies, and KPIs; support and deliver all client KPI and deliverables.
• Occupier Engagement & Customer Experience – Engage with occupiers to maintain high customer satisfaction; gather intelligence on occupier business activity on behalf of client; assist in the delivery of customer experience initiatives across the portfolio in close liaison with SMEs and service partners.
• Works – Work with third parties and other JLL teams on Major Works and other site‑based projects.
• Health & Safety – Understand relevant Health and Safety legislation and help implement compliance measures.
• Insurance – Support annual insurance renewal process; oversee all insurance matters across the site; own end‑to‑end claims process.
• Void Property Management – Action necessary management activities on behalf of the client and their insurers.
• Fees – Ensure all fee work that falls outside the PMA or is an agreed additional fee is raised and tracked accordingly.
• Additional Responsibilities – Line‑manage junior team members if required; identify cross‑selling opportunities.

Senior Surveyor Role

The Property Management team is seeking a driven and experienced Senior Surveyor to manage a diverse major group portfolio, comprising industrial, office, retail, and hospitality assets across the UK. The successful candidate will manage a varied portfolio, including multi‑let properties in Bristol, Portishead, and Poole, alongside Full Repairing and Insuring (FRI) properties across South and Wales. The role includes comprehensive management of lease administration, rent reviews, service charge reconciliation, and building compliance oversight. Strong tenant relationship and management skills, the ability to coordinate effectively with facilities management teams and other stakeholders, and proven experience across multiple asset classes are required.

Qualifications & Experience

• Preferably MRICS qualified with 3+ years in property management.
• Strategic thinker with innovative problem‑solving skills.
• Strong commercial acumen and client relationship skills.
• Results‑driven with ability to set and achieve ambitious targets.
• Excellent communication and negotiation skills.
• Advanced IT skills, particularly in property management systems.
• Sharp analytical and problem‑solving abilities.
• Excels in financial planning and operational reporting.
• Experience with cross‑functional projects.

Behavioural Skills

• Strong leadership and deep understanding of property/asset management.
• Strong and professional communication skills (internal & external).
• Commitment to innovation and inclusive practices.
• Adhere to JLL Working Practices guidelines.
• Provide line management and mentoring.
• Contribute and help drive an inclusive office culture.

About JLL

Our people at JLL are shaping the future of real estate for a better world by combining world‑class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.