At a Glance
- Tasks: Lead the development of customer service strategies and coordinate change across teams.
- Company: Ayvens, a forward-thinking company based in Bristol.
- Benefits: Flexible working options and a 12-month fixed term contract.
- Other info: Join a dynamic team with opportunities for professional growth.
- Why this job: Make a real impact on customer experience and business readiness.
- Qualifications: Experience in change management and strong stakeholder engagement skills.
The predicted salary is between 40000 - 50000 £ per year.
Ayvens in Bristol is seeking a Learning and Change Manager to lead the development and delivery of the Customer Service Strategy, owning Customer Experience, Resource Planning and Business Readiness capabilities.
The role involves coordinating change across teams, creating and managing detailed project plans, engaging with stakeholders, and ensuring new service levels and procedures are implemented effectively. 12-month fixed term contract.
Flexible working options available.
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We think you need these skills to ace Customer Change & Readiness Lead in Bristol
Change Management
Project Management
Stakeholder Engagement
Customer Experience Strategy
Resource Planning
Business Readiness
Communication Skills
