At a Glance
- Tasks: Be the quality champion for customers, solving issues and enhancing satisfaction.
- Company: Join a global leader in aerospace supply chain and quality solutions.
- Benefits: Enjoy competitive pay, hybrid work, generous leave, and great perks.
- Other info: Flexible hours and excellent career growth opportunities await you.
- Why this job: Make a real difference in customer experiences while working with a passionate team.
- Qualifications: Experience in quality engineering and strong communication skills required.
We are working as the internal recruitment partner for our client, a global organisation delivering excellence in supply chain and quality solutions to the aerospace industry. We are pleased to present an exciting opportunity for a Customer Quality Engineer to join the Quality team. This role has been created as part of continued business expansion and will play a key role in strengthening customer relationships and improving the customer quality experience across the organisation.
Reporting into the Group Head of Quality, you will act as the primary quality interface for key customers, focusing on understanding customer feedback, investigating quality concerns, and driving timely resolution of product and documentation-related issues. Working closely with Sales and internal stakeholders, you will help improve communication, reduce non-conformances, and enhance overall customer satisfaction. This is a customer-facing, problem-solving role that requires strong communication skills, a passion for quality, and the ability to work collaboratively within a global team environment.
Qualifications
- Proven experience in a quality engineering role, ideally within a customer-facing environment
- Strong knowledge of AS9100 / AS9120 or relevant aerospace quality standards
- Experience investigating non-conformances and supporting corrective and preventive actions (CAPA)
- Confident communicator, comfortable working with customers and internal teams globally
- Ability to understand technical data, drawings, and specifications
- Proactive, solutions-focused mindset with a genuine passion for quality
- Competent with Microsoft Office and quality documentation systems
Benefits
- A competitive salary package (dependent on skills and experience)
- Working hours: Monday to Thursday, 8:00 am to 4:30 pm, and Friday, 8:00 am to 12:00 pm.
- Hybrid working arrangement: 2 days working from home, 3 days on site
- 25 days’ annual leave plus bank holidays (increasing with service)
- Enhanced pension contribution
- Life assurance
- Employee Assistance Programme
- Cycle to work scheme
- Onsite parking
Customer Quality Engineer in Brentwood employer: Dormont Manufacturing Co
Join a global leader in supply chain and quality solutions for the aerospace industry, where your role as a Customer Quality Engineer will be pivotal in enhancing customer relationships and driving quality excellence. With a supportive work culture that values collaboration and innovation, you will benefit from a competitive salary, hybrid working options, and ample opportunities for professional growth, all while contributing to a mission that prioritises quality and customer satisfaction.
StudySmarter Expert Advice🤫
We think this is how you could land Customer Quality Engineer in Brentwood
✨Join Aerospace Forums and Groups
Get involved in aerospace engineering forums and online communities, like the AIAA (American Institute of Aeronautics and Astronautics). It's a great way to meet industry peers and stay updated on job openings and trends in the field.
✨Attend Industry Conferences
Keep an eye on upcoming aerospace conferences and events where you can network with professionals and showcase your interest. Events like the Farnborough International Airshow are not just about flying machines; they're a goldmine for connections and potential job leads.
✨Spotlight Your Projects
Make sure to highlight any hands-on experience or projects on your portfolio that showcase your skills in aerospace engineering. Employers love seeing practical applications of theoretical knowledge. Show us what you've got!
✨Apply Directly on Company Websites
When you find companies you want to work for, head straight to their careers page to apply for full-time roles, like the one with Dormont Manufacturing Co for a Customer Quality Engineer. This often puts your application in front of the right people faster than just waiting for job boards!
We think you need these skills to ace Customer Quality Engineer in Brentwood
Some tips for your application 🫡
Show Off Your Technical Skills:When applying for the aerospace engineering role at Dormont Manufacturing Co, make sure to highlight your technical expertise. Include specific software skills, like CAD tools or simulation software, and any relevant engineering projects you’ve worked on. This is your chance to really shine and showcase your engineering toolkit!
Don't Skip Your Projects!:Include a section in your CV dedicated to projects that demonstrate your problem-solving abilities in aerospace engineering. Whether it's a university project, an internship, or personal work, we love seeing how you’ve applied your skills in real-world scenarios. Make it clear what your role was and the impact of the project.
Show Your Passion in Your Cover Letter:At Dormont Manufacturing Co, we're not just looking for skills – we want to know why you’re passionate about aerospace engineering. Use your cover letter to express what excites you about aviation technology and your career goals. Share any relevant experiences or inspirations that have led you to apply for this full-time position.
Tailor Your CV for Aerospace:Make sure your CV is specifically tailored to aerospace engineering. Focus on your education, any certifications, and your work experience, ensuring you highlight aspects that relate directly to the role. Don’t forget to mention any internships or apprenticeships that have given you hands-on experience.
How to prepare for a job interview at Dormont Manufacturing Co
✨Brush Up on Your Technical Knowledge
Aerospace engineering is all about technical precision, so make sure you’re comfortable with key concepts like aerodynamics, propulsion, and materials science. We recommend going through any relevant coursework or projects you’ve worked on – these real-world examples can illustrate your understanding during the interview with Dormont Manufacturing Co.
✨Showcase Your Projects with Confidence
Make sure to have a portfolio ready that details any significant projects you've worked on, whether it’s a group assignment or a personal endeavour. Be prepared to discuss the challenges you faced, the tools you used, like CAD software, and what you learned from the experience, as this will show your problem-solving skills in action.
✨Prepare for Technical Interviews
Expect some technical questions or even problem-solving exercises during your interview with Dormont Manufacturing Co. Get familiar with design challenges or theoretical problems related to aerospace; this can range from calculating lift and drag forces to materials selection under stress. Practising these can help you feel more at ease when faced with tricky questions.
✨Emphasise Your Passion and Teamwork Skills
As a full-time candidate, it’s crucial to convey your passion for aerospace engineering and your ability to work in teams. Highlight any group projects or internships you've done, focusing on how you collaborated with others to achieve a goal. Companies like Dormont Manufacturing Co love seeing candidates who not only have technical skills but also fit well within their team culture.
