At a Glance
- Tasks: Guide visitors through our stunning distillery and deliver unforgettable experiences.
- Company: Join the iconic Talisker Visitor Centre on the beautiful Isle of Skye.
- Benefits: Enjoy a competitive salary, product allowance, generous holiday, and a pension scheme.
- Other info: Flexible working hours with opportunities for career growth in a diverse environment.
- Why this job: Be part of a passionate team and celebrate our craft with every visitor.
- Qualifications: Customer service skills and a love for teamwork are essential.
The predicted salary is between 28215 - 28215 £ per year.
Talisker Visitor Centre
Permanent, full time
Salary: £28,215 plus benefits (shared accommodation, annual bonus, product allowance, 34 days of holiday, private pension scheme, share purchase, and many more)
Closing Date: 15th February 2026
The oldest working distillery on the Isle of Skye is set on the shores of Loch Harport with dramatic views of the Cuillins. Producing an alluring, sweet, full-bodied single malt is so easy to enjoy, and like Skye itself, so hard to leave. Talisker is an iconic visitor centre that provides world-class visitor experiences to all our visitors from around the globe. We want every one of our guests to enjoy an unforgettable experience when they walk through the doors of Talisker Visitor Centre. That begins and ends with the people who work there. If you’ve got a real passion for our craft and our products, help us continue our story and create a future worth celebrating.
You will be responsible for:
- Being an integral part of the visitor centre team, as a Brand Home Guide, you’ll be required to deliver high standards of customer service and an outstanding and memorable visitor experience.
- Guiding the public around our beautiful distillery representing the brand and Diageo using the full training provided.
- Assisting with ticket sales and promoting our brand throughout the full experience, from warmly greeting our guests to providing advice and information on the offerings of our outstanding visitor experience.
- Shop duties and upselling products alongside the merchandising of our other products in the retail area.
- Helping with the planning and implementation of special events throughout the year.
To be successful in this role:
- We’re looking for people with character: driven, resilient and open-minded. Are you passionate about customer service and a team player? We certainly hope so!
- We’re looking for someone who values the importance of working in a team and being able to build strong working relationships with customers as well.
- Ideally you will have insight into the drinks industry or worked within a hospitality environment.
Please note – This role will require weekend and evening work.
Working with Us
Join us and you can also expect a highly competitive and flexible rewards and benefits package including:
- Product allowance
- Contributory pension scheme
- Competitive annual bonus (dependent on performance)
- Generous holiday allowance
Celebrating our inclusive and diverse culture is core to Diageo’s purpose of “celebrating life every day everywhere”. This purpose is, in itself, inclusive in nature, as it values everybody irrespective of background, disability, religion, gender identity, sexuality or ethnicity.
We know that for our business to thrive and for Diageo to realize its ambition, we depend on having diverse talent with a range of backgrounds, skills and capabilities in each of the 180 countries in which we operate and to reflect our broad consumer base. We view diversity as one of the key enablers that helps our business to grow and our values, purpose and standards set the conditions for us to respect the unique contribution each person brings.
Feel inspired? Create a future worth celebrating with us!
Brand Home Guide employer: Dormont Manufacturing Co
At Talisker Visitor Centre, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates diversity and inclusivity. Located on the stunning Isle of Skye, our team enjoys not only competitive benefits such as a generous holiday allowance and a contributory pension scheme but also unique opportunities for personal growth and development within the iconic drinks industry. Join us in creating unforgettable experiences for our visitors while being part of a passionate team dedicated to excellence.
StudySmarter Expert Advice🤫
We think this is how you could land Brand Home Guide
✨Tip Number 1
Get to know the company inside out! Research Talisker and Diageo, their values, and what makes them tick. This will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your storytelling skills! As a Brand Home Guide, you'll be sharing the distillery's story with visitors. Think about how you can make your experiences engaging and memorable, just like the tours you'll be leading.
✨Tip Number 3
Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the role and the company culture. They might even give you a heads-up on what the interviewers are looking for!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're serious about joining the Talisker family. Don’t miss out on this opportunity!
We think you need these skills to ace Brand Home Guide
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see your genuine interest in the brand and the visitor experience. Share any relevant experiences that highlight your love for customer service and the drinks industry.
Tailor Your Application:Make sure to customise your application to fit the job description. Use keywords from the listing, like 'customer service' and 'team player', to show us you understand what we're looking for. This helps us see how you align with our values and the role.
Be Yourself:We’re looking for people with character, so don’t be afraid to let your personality come through in your writing! Share anecdotes or experiences that showcase your resilience and open-mindedness. We want to get to know the real you!
Apply Through Our Website:To make sure your application gets to us, apply directly through our website. It’s the best way to ensure we see your application and can consider you for the role. Plus, it’s super easy and straightforward!
How to prepare for a job interview at Dormont Manufacturing Co
✨Know Your Brand
Before the interview, dive deep into Talisker's history and values. Understand what makes their single malt unique and be ready to share your thoughts on their products. This shows genuine interest and helps you connect with the brand during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Highlight situations where you went above and beyond to create memorable experiences for guests. This is crucial for a role that revolves around delivering outstanding visitor experiences.
✨Be Ready for Teamwork Questions
Since this role requires strong teamwork, think of instances where you collaborated effectively with others. Be prepared to discuss how you build relationships and contribute to a positive team environment, as this aligns with the company’s values.
✨Embrace Flexibility and Resilience
The job involves weekend and evening work, so be ready to discuss your availability and adaptability. Share examples of how you've handled challenging situations in the past, demonstrating your resilience and commitment to the role.
