At a Glance
- Tasks: Manage revenue services, including invoicing, credit control, and debt management.
- Company: Waythrough, a leading mental health and social support charity in England.
- Benefits: Generous leave, pension scheme, life assurance, and professional development opportunities.
- Other info: Join a diverse team committed to inclusion and making a positive impact.
- Why this job: Make a real difference in your community while developing your financial skills.
- Qualifications: Experience in sales ledger or accounts receivable and strong communication skills.
The predicted salary is between 25110 - 32090 £ per year.
Location: Hybrid 2 days per week in Bowburn North Industrial Estate, Bowburn, Durham DH6 5PF
Working Hours: 37 hours per week
Contract Type: Permanent
Salary: £25,110 - £32,090
Please note: The salary listed reflects the full earning potential for this role. Starting salaries depend on experience and progression within the band.
About Waythrough
Waythrough was formed in 2024 following the merger of Humankind and Richmond Fellowship. Together, we’ve created one of the largest mental health and social support charities in England. Every year, we support around 125,000 people through nearly 200 services – and it’s all made possible by our 3,500 brilliant staff and volunteers.
Make a real difference in your community
Are you passionate about helping others live safer, healthier, more independent lives? Join our team at Waythrough and support people facing challenges around mental health, substance use, housing or domestic abuse. This is more than just a job – it’s a chance to build meaningful relationships and create lasting change.
About the Role
As our Revenue Officer, you will play a key part in delivering Waythrough’s revenue service across the group, with a particular focus on grant‑related invoicing, credit control, and debt management. Working closely with a Business Partner (structure currently under review), you will be responsible for ensuring revenue is billed accurately, collected promptly, and kept fully up to date. This is a fast‑paced, deadline‑driven role, ideally suited to someone who is confident managing their own caseload and maintaining strong relationships both internally and externally.
Key Responsibilities
- Raise accurate and timely grant‑related invoices in line with contractual requirements.
- Take full ownership of your sales ledger, managing all aspects of income posting and reconciliation.
- Lead on credit control, including monitoring aged debt, following up outstanding payments, and keeping debt levels to a minimum.
- Manage your own debt cases with confidence and autonomy.
- Ensure all month‑end revenue deadlines are met, including reporting and reconciliations.
- Maintain accurate financial records in line with internal controls and audit standards.
- Respond to invoice and income queries in a timely, professional manner.
About You
We’re looking for someone who is:
- Experienced in sales ledger or accounts receivable.
- Confident in credit control, including chasing debt and building strong relationships.
- Highly organised and able to work to strict month‑end deadlines.
- Comfortable managing a varied workload and owning processes end‑to‑end.
- A clear, professional communicator.
What We Offer
We value the people who make a difference every day. Alongside meaningful work, you’ll enjoy a comprehensive benefits package:
- 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
- Pension scheme with 4.5% employer contribution, matched up to 6.5%
- Life assurance (3× annual salary)
- Enhanced sick pay and family‑friendly pay
- Birthday leave and the option to buy up to 5 extra days’ annual leave
- Professional fee reimbursement for relevant qualifications
- 24/7 online GP access and Employee Assistance Programme
- Recognition and long‑service awards via our Way to Go and Aspirations portals
- £500 Recommend a Friend bonus
- Cycle to Work scheme and Credit Union membership
- Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
- Free will writing service and wellbeing initiatives throughout the year
Inclusion and Accessibility
Waythrough is proud to be an equal opportunities employer. We welcome applications from all backgrounds and communities, especially those with lived experience of the issues we support. We have signed up to the Disability Confident Scheme – all applicants are welcome, and adjustments can be made to enable fair participation. If you need adjustments or support to apply, please email our recruitment team: recruitmentteam@waythrough.org.uk
Closing Date: 2026-03-12
Revenue Officer in Bowburn employer: Dormont Manufacturing Co
Waythrough is an exceptional employer, offering a supportive and inclusive work environment where employees can make a meaningful impact in the community. With a comprehensive benefits package, including generous annual leave, professional development opportunities, and a commitment to employee wellbeing, Waythrough fosters a culture of growth and recognition. Located in Durham, this hybrid role allows for flexibility while contributing to vital services that support mental health and social care.
StudySmarter Expert Advice🤫
We think this is how you could land Revenue Officer in Bowburn
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Show us you’re not just interested in the role, but also in making a real difference in the community.
✨Tip Number 3
Practice your pitch! Be ready to explain how your skills in sales ledger and credit control can help Waythrough thrive. Confidence is key, so let your passion shine through.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step.
We think you need these skills to ace Revenue Officer in Bowburn
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Revenue Officer role. Highlight your experience in sales ledger and credit control, and show us how you can manage a varied workload while meeting deadlines.
Showcase Your Communication Skills:As a Revenue Officer, clear communication is key. Use your application to demonstrate how you've effectively handled invoice queries or built strong relationships in previous roles. We want to see your professional side!
Be Organised:We love a candidate who can juggle tasks! In your application, mention any tools or methods you use to stay organised, especially when managing your own caseload and meeting month-end deadlines.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Waythrough.
How to prepare for a job interview at Dormont Manufacturing Co
✨Know Your Numbers
As a Revenue Officer, you'll be dealing with financial records and invoicing. Brush up on your knowledge of sales ledgers and accounts receivable. Be ready to discuss your experience with managing income posting and reconciliations, as this will show you understand the core responsibilities of the role.
✨Showcase Your Communication Skills
This role requires clear and professional communication, especially when dealing with credit control and debt management. Prepare examples of how you've successfully built relationships in previous roles, particularly when chasing payments or resolving queries. This will demonstrate your ability to handle sensitive conversations effectively.
✨Demonstrate Your Organisational Skills
With strict month-end deadlines, it's crucial to showcase your organisational abilities. Think of specific instances where you've managed a varied workload or owned processes from start to finish. Highlighting your time management skills will reassure them that you can thrive in a fast-paced environment.
✨Understand Their Mission
Waythrough is all about making a difference in the community. Familiarise yourself with their services and values. During the interview, express your passion for helping others and how your role as a Revenue Officer contributes to their mission. This connection can set you apart from other candidates.
