At a Glance
- Tasks: Ensure stability of blockchain applications and automate support tasks with AI.
- Company: Join Crypto.com, a leader in blockchain security and innovation.
- Benefits: Competitive salary, medical insurance, flexible work hours, and career growth opportunities.
- Other info: Diverse and inclusive workplace with exciting perks like a crypto.com visa card.
- Why this job: Be at the forefront of blockchain technology and make a real impact in user security.
- Qualifications: Experience in application support, AI automation, and blockchain technologies required.
The predicted salary is between 60000 - 80000 £ per year.
At Crypto.com, our dedication to user security is led by our highly experienced Security Team. Comprising an international roster of seasoned cybersecurity experts, our team leads the company’s Security, Privacy, and Security Compliance endeavors. The team includes holders of international patents for technologies integrated in our security architecture. Under the stewardship of a distinguished CISO recognized by the Forbes Technology Council and among the Global Top 100 CISOs, our team has consistently championed industry standards, acquiring certifications like ISO27001, ISO27701, ISO22301, PCI.DSS 3.2.1 (Level 1), NIST Tier 4, and SOC 2 Type II, in addition to the MPI License from Singapore MAS. Our Chief Information Security Officer reports directly to the CEO, underscoring the prioritization of security in our organization’s hierarchy.
Our Security Team not only places great emphasis on credentials and expertise but also deeply values hands‑on experience, rapid cognition, and dynamic learning. The challenges in the world of crypto are ever‑evolving, and as such, our team prides itself on quick adaptability and robust teamwork, ensuring that we stay ahead of potential threats and always safeguard our user base.
About the team/project: The blockchain security team is utilizing core Blockchain technologies, smart contracts and other building blocks that allow us to create unique digital asset interfaces for our users. They specialise in secure development, confidential computing technology and advanced cryptographic techniques. It is a unique opportunity to work on the future of this exciting industry.
Key Responsibilities:
- Production Excellence & Stability
- Guardian of Uptime: Take primary responsibility for ensuring the stability and availability of our production applications and blockchain infrastructure.
- Environment Management: Oversee pre‑production and staging environments to ensure seamless delivery.
- Incident & Problem Management: Lead the triage of application alerts, conduct deep‑dive root cause analysis (RCA), and manage post‑resolution follow‑ups to ensure issues never resurface.
- Disaster Recovery: Coordinate DR testing, audits, and continuous improvement of monitoring tools and processes.
- AI & Automation Innovation
- Support Transformation: Apply hands‑on AI experience to build tools and agents that automate repetitive support tasks, triage, and reporting.
- Technical (Web 3 and Blockchain) Research
- Proactively keep abreast with updates on supported blockchains and DApps and demonstrate a sharp ability to technically deconstruct new blockchains or DApps as required to evaluate their impact of supportability on our product.
Requirements:
- “Support Nature” mentality with an innate drive to investigate the deep root cause of issues and a perfectionist’s streak regarding system stability.
- Past job experiences in supporting applications.
- Hands‑on experience in using AI/LLMs to automate workflows, or infrastructure monitoring.
- Blockchain/Web3 technical depth with hands‑on experience writing/deploying DApps in Solana or EVM.
- Practical experience with staking across blockchains.
- Strong communication to bridge between end‑users and the engineering team such as ability to distill complex application/blockchain/DApps issues into clear, empathetic updates for users, while simultaneously delivering root‑cause data to engineers to expedite fixes.
- Degree in Computer Science or Engineering or Information Technology or similar discipline.
- Knowledge in programming languages such as Rust or Python or Node.js or Golang.
Benefits:
- Competitive salary
- Medical insurance package with extended coverage to dependents
- Attractive annual leave entitlement including birthday and work anniversary
- Work Flexibility Adoption. Flexi‑work hour and hybrid or remote set‑up
- Aspire career alternatives through us. Our internal mobility program can offer employees a diverse scope.
- Work Perks: crypto.com visa card provided upon joining
- Our crypto.com benefits packages vary depending on region requirements; you can learn more from our talent acquisition team.
Crypto.com is an equal opportunities employer and we are committed to creating an environment where opportunities are presented to everyone in a fair and transparent way. Crypto.com values diversity and inclusion, seeking candidates with a variety of backgrounds, perspectives, and skills that complement and strengthen our team. Personal data provided by applicants will be used for recruitment purposes only.
Blockchain Security AI Application Support Engineer employer: Dormont Manufacturing Co
At Crypto.com, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters innovation and collaboration within the rapidly evolving blockchain security landscape. Our commitment to employee growth is evident through our internal mobility programme, competitive benefits including comprehensive medical coverage and flexible working arrangements, and the opportunity to work alongside industry-leading experts in a supportive environment. Join us in shaping the future of digital asset security while enjoying unique perks like a crypto.com visa card and a focus on diversity and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land Blockchain Security AI Application Support Engineer
✨Get Involved in the Cybersecurity Community
Diving into the cybersecurity community is key for landing that full-time gig. Join forums like Reddit's r/cybersecurity or attend local meetups to connect with industry veterans and other job seekers. Networking is everything in this field—don’t just be a passive lurker!
✨Show Off Your Skills with Capture the Flag Competitions
Participate in Capture the Flag (CTF) competitions; these are not just a fun way to boost your skills but also a chance to showcase your talent to potential employers. Many companies, including Dormont Manufacturing Co, love seeing candidates who actively engage in these challenges.
✨Tailor Your Online Presence
Make sure your LinkedIn and any professional profiles reflect your cybersecurity expertise. Share your projects, whether they’re personal or from a previous role, to catch the eye of hiring managers. This is how they’ll find your passion and commitment to the field!
✨Apply Directly Through Dormont Manufacturing Co
Don’t forget to head straight to our website and check out any openings for cybersecurity roles at Dormont Manufacturing Co. Applying directly can sometimes give you an edge, especially if you can mention that you've been following our work or engaging in the community.
We think you need these skills to ace Blockchain Security AI Application Support Engineer
Some tips for your application 🫡
Show off your technical skills:In cybersecurity, it's crucial to highlight your technical prowess. Make sure your CV showcases specific skills like network security, penetration testing, or threat analysis. If you have relevant certifications (like CEH or CISSP), pop those on the front page to grab attention!
Tailor your portfolio for the role:Even for a full-time role, a portfolio can set you apart. If you've worked on any cybersecurity projects—be it CTF challenges, security assessments, or research papers—include these in your application. This demonstrates not just your skills, but also your hands-on experience!
Use real-world examples:When writing your cover letter, don’t just stick to your qualifications. Share real-world examples of how you’ve tackled security issues or vulnerabilities. This gives the hiring team at Dormont Manufacturing Co insight into your practical problem-solving abilities and makes your application memorable.
Demonstrate your passion for cybersecurity:Cybersecurity is an ever-evolving field, so show us that you’re always learning! Mention any recent courses, webinars, or industry events you’ve attended. This not only exhibits your enthusiasm but also signals to Dormont Manufacturing Co that you’re committed to staying ahead in the game.
How to prepare for a job interview at Dormont Manufacturing Co
✨Sharpen Your Technical Skills
For a role in cybersecurity, it’s essential to be up-to-date with the latest tools and techniques. Brush up on your knowledge of firewalls, intrusion detection systems, and vulnerability assessment tools. Be ready to discuss specific scenarios where you’ve applied these skills, as hands-on experience can really set us apart in interviews.
✨Prepare for Scenario-Based Questions
Expect the interviewers at Dormont Manufacturing Co to throw in some hypothetical situations to see how you’d handle them. Think about common security breaches or incidents and be prepared to explain how you would respond. This not only shows your problem-solving skills but also your understanding of real-world cybersecurity challenges.
✨Highlight Your Certifications
Certifications like CompTIA Security+, CISSP, or CEH can give you a significant edge in a full-time role in cybersecurity. Make sure to mention these during your interview and be prepared to discuss what you learned through those certifications and how they relate to the position at Dormont Manufacturing Co.
✨Show Your Passion for Cybersecurity
Since you’re going for a full-time gig, showing genuine enthusiasm for the field can make all the difference. Share any personal projects, blogs, or communities you’re part of that relate to cybersecurity. This not only showcases your passion but also your commitment to staying engaged in this ever-evolving field.
