Job Description
Job Title: Senior ServiceNow Developer
Location: Birmingham
Corporate Title: Assistant Vice President
You will play, as a Senior ServiceNow Developer, a vital role in configuring and customising the ServiceNow platform for ITSM, ITAM, ITOM, GRC modules within ServiceNow.
You will develop high quality, upgrade safe solutions using scripting only when required, adhering to ServiceNow standard best practices. You must possess strong experience in Flow designer, client and business scripts, JavaScript, integrations, etc.
You will also be responsible for partnering with Business Analysts to transform the requirements into viable solutions.
What we’ll offer you
A healthy, engaged and well‑supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That’s why we are committed to providing an environment with your development and wellbeing at its centre.
- Hybrid Working – we understand that employee expectations and preferences are changing. We have implemented a model that enables eligible employees to work remotely for a part of their working time and reach a working pattern that works for them
- Competitive salary and non‑contributory pension
- 30 days’ holiday plus bank holidays, with the option to purchase additional days
- Life Assurance and Private Healthcare for you and your family
- A range of flexible benefits including Retail Discounts, a Bike4Work scheme and Gym benefits
- The opportunity to support a wide ranging CSR programme + 2 days’ volunteering leave per year
Your key responsibilities
- Configuring and customising the ServiceNow platform
- Debugging and fixing technical issues
- Writing clean, efficient and maintainable code in ServiceNow
- Conducting code reviews and quality control checks
- Contributing with unit tests using team’s automated testing framework, participating in code reviews, pair programming and UAT defect resolution
Your skills and experience
- ServiceNow Implementation Experience
- ServiceNow in-depth ITSM product knowledge is required, ITOM (Discovery/CMP/Service Mapping), GRC, IRM
- Proficiency with ServiceNow Development such as scripting, Flow designers (low code, no code) and integrations
- Experience working in Agile methodology such as Scrum and Kanban
- Excellent communication skills, both written and verbal, ability to work effectively in virtual teams across multiple locations
How we’ll support you
- Training and development to help you excel in your career
- A culture of continuous learning to aid progression
- A range of flexible benefits that you can tailor to suit your needs
- We value diversity and as an equal opportunities’ employer, we make reasonable adjustments for those with a disability such as the provision of assistive equipment if required (screen readers, assistive hearing devices, adapted keyboards)
