At a Glance
- Tasks: Deliver exceptional customer service and be the face of Tommy Hilfiger.
- Company: Join a leading fashion brand with a vibrant retail culture.
- Benefits: Flexible hours, employee discounts, and a fun work environment.
- Other info: Great opportunity for career growth and to connect with fashion enthusiasts.
- Why this job: Be part of a dynamic team and enhance your retail skills.
- Qualifications: Previous experience in hospitality or retail is a plus.
The predicted salary is between 10 - 12 £ per hour.
About the Role
Our stores are the life and soul of our business. They act as our main touch points with our ever‑evolving consumer base. As the world of retail evolves, we believe that for all other parts of the chain to work, our stores must set the tone of what our two brands are all about. Irrespective of where our consumers eventually make a purchase, our stores are always a window to our great brands. As a result, our locations are paramount; a first‑class experience must be a given and our in‑store standards should never be questionable. To deliver this, we strive to hire the individuals who live and breathe the values of our business, who are obsessed with delivering great service to our customers and who truly believe that to remain relevant in today’s world we must be nimble and adapt to change and evolution. The Sales Associate plays a key role in achieving these high standards.
Responsibilities
- Ensuring high levels of customer satisfaction through excellent service
- First point of contact for authorizing discounts and resolving customer queries
- Being a brand ambassador, demonstrating in‑depth product knowledge
- Building and maintaining professional relationships with our customers
- Outfit building for customers and making further product recommendations
- Assessing customers’ needs and providing assistance and information on product features
- Driving store KPIs and suggesting ways to improve
- Ensuring shop and stock room maintenance, presentation and organization issues are addressed in an appropriate manner
About You
- You’ll connect to consumers and have a previous track record within hospitality or retail
- You’ll be an effective communicator and collaborate to win
- You’ll inspire trust and recognize and celebrate the contributions and achievements of others
- You’ll adapt fast
- You’ll act with purpose, showing a clear presence on the shop floor
- You’ll take ownership and make informed decisions to find in‑store solutions
Seasonal Sales Associate, Tommy Hilfiger Bullring in Birmingham employer: Dormont Manufacturing Co
Dormont Manufacturing Co is an exceptional employer, offering a dynamic work environment that fosters innovation and collaboration. With a strong commitment to employee growth, the company provides extensive training opportunities and a comprehensive benefits package, all while supporting a flexible hybrid work model that enhances work-life balance. Join us in shaping the future of lottery solutions in a role that promises meaningful impact and professional development.
