At a Glance
- Tasks: Lead a dynamic team managing complex property insurance claims across the Midlands/South Wales.
- Company: Join Sedgwick, a leader in the insurance industry with a commitment to diversity and inclusion.
- Benefits: Enjoy a competitive salary, flexible working, and a range of health and wellbeing benefits.
- Other info: Receive tailored training and enjoy excellent career growth opportunities in a supportive environment.
- Why this job: Make a real impact by delivering exceptional customer service and leading a high-performing team.
- Qualifications: Experience in handling complex claims and proven management skills are essential.
The predicted salary is between 40000 - 50000 £ per year.
Job Location: Midlands
Job Type: Permanent
Remuneration: Competitive salary taking into account skills, experience and qualifications
We currently have an exciting opportunity for a talented and ambitious individual to take up an Operations Manager position within our dedicated Domestic Major Loss team. The team is based across the Midlands/South Wales and you’ll balance office and remote work to optimise your team’s efficiency. Our dedicated team generally handle claims over £100k in value. Each adjuster works alongside a designated adjusting executive and works as part of the larger regional team. Claims are allocated based on experience and technical ability, with each claim assessed for complexity prior to allocation.
Your role demands excellent claims experience, strong leadership, a keen eye for detail, and a passion for delivering exceptional customer service. You’ll ensure your team is equipped to handle the most challenging claims, while fostering a supportive and collaborative environment.
The skills you will have when you apply:
- Experience handling complex property insurance claims
- Proven management skills: confidence to lead a high‑performing team
- Excellent communication skills: speak with and write to policyholders, insurers, contractors, and more; explain complex details clearly and negotiate fair settlements for all
The skills that will be developed once working:
- We will provide all the Sedgwick‑specific training you need to thrive in this role
What we’ll give you for this role:
- Competitive salary taking into account skills, experience and qualifications
- Company Car Scheme or cash allowance
- A Self‑Invested Personal Pension Scheme (SIPP)
- Holiday allowance of 25 days plus bank holidays
- Flexible working from our office or your home
Health & support:
- Private healthcare plan (including pre‑existing conditions)
- Life assurance
- Group Income Protection
Other benefits:
- Voluntary benefits – green car scheme, dental cover, cycle to work scheme, season ticket loan, wellbeing and digital GP applications
- Employee assistance programme for employee wellbeing
- Discounts on various products and services
As part of our commitment to you, we are proud to have a zero tolerance policy towards discrimination of any kind regardless of age, disability, gender identity, marital/family status, race, religion, sex or sexual orientation. Sedgwick is an Equal Opportunity Employer.
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.
Operations Manager - Midlands/South Wales in Birmingham employer: Dormont Manufacturing Co
Sedgwick is an exceptional employer that prioritises employee wellbeing and professional growth, offering a competitive salary and a comprehensive benefits package including private healthcare and a generous holiday allowance. With a strong focus on fostering a collaborative work culture, employees enjoy the flexibility of remote working while being part of a dedicated team that handles complex claims, ensuring they are well-equipped to excel in their roles. Join us in the Midlands/South Wales region, where your leadership skills will be valued and developed in a supportive environment committed to diversity and inclusion.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Manager - Midlands/South Wales in Birmingham
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like Dormont Manufacturing Co). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like Dormont Manufacturing Co. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
We think you need these skills to ace Operations Manager - Midlands/South Wales in Birmingham
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at Dormont Manufacturing Co.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at Dormont Manufacturing Co. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at Dormont Manufacturing Co
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at Dormont Manufacturing Co to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at Dormont Manufacturing Co, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding Dormont Manufacturing Co's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
