At a Glance
- Tasks: Visit customers to perform diagnostics, repairs, and servicing of gas boilers.
- Company: Join BDR Thermea Group, a leader in energy solutions with a focus on diversity.
- Benefits: Competitive salary, bonus scheme, fully stocked van, pension, and holiday options.
- Other info: Enjoy a supportive environment with opportunities for personal and professional growth.
- Why this job: Make a real difference by providing top-notch service and solutions to customers.
- Qualifications: Must have domestic Gas ACS Certification and a full driving licence.
The predicted salary is between 43673 - 43673 £ per year.
Location: Birmingham
What will you be doing?
Working from home, you will receive daily appointments via a tablet device. Alongside this, your van will be stocked overnight by our couriers. You will visit customers with prearranged appointments via our scheduling team, where you will carry out a variety of work including servicing, repairs, diagnostics and commissioning to warranty and contract customers. You will be capable of delivering excellent customer service and top-quality solutions. Whilst full product training will be given, you will be confident in your diagnostics skills.
On a daily basis you’ll be responsible for:
- Visiting customers' properties to carry out a variety of work mainly diagnostics and breakdowns but also emergency repairs to annual servicing.
- Providing excellent customer service through effective communication.
- Managing your workload of daily appointments via a tablet device.
- Managing your van stock by ensuring all old faulty parts and good stock for credit are returned as well as receive new stock which are delivered overnight are placed in their locations in the rear load space of your van.
About you:
We want to make sure you’re set up for success in our mission. To be successful in your application you’ll need to;
- Hold domestic Gas ACS Certification or equivalent
- Full Driving License
- A background in servicing, repair and maintenance of gas boilers
What we offer:
- Salary: £43,673.99
- Bonus Scheme
- Fully stocked VW Transporter van
- Pension Scheme
- Up to five working weeks holidays
- Option to buy extra holidays
- Employee discounts
*PLEASE NOTE – Due to the nature of our work this role may require background checks, offers of employment will be dependent on obtaining the relevant level of checks.
At BDR Thermea Group, we believe that diversity, equity, and inclusion (DE&I) are critical to our success. We are committed to creating a workplace where every potential future employee feels valued, respected, and empowered to bring their whole selves to work. Please check out our DE&I policy on our website to find out more.
Field Service Engineer - Birmingham employer: Dormont Manufacturing Co
At BDR Thermea Group, we pride ourselves on being an exceptional employer, offering a supportive work culture that values diversity, equity, and inclusion. As a Field Service Engineer in Birmingham, you'll enjoy a competitive salary, a fully stocked van, and generous holiday options, all while receiving comprehensive training to enhance your skills and career growth. Join us to be part of a team that prioritises excellent customer service and empowers you to succeed in your role.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Engineer - Birmingham
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch Dormont Manufacturing Co's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at Dormont Manufacturing Co. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at Dormont Manufacturing Co
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at Dormont Manufacturing Co.
