Commercial Client Executive in Birmingham

We are seeking a talented Client Executive to join our Commercial team where you will be responsible for managing your own client book by maintaining strong relationships, understanding client needs, and ensuring the delivery of tailored insurance and risk management solutions. You will also proactively develop new leads and pursue business opportunities to win new clients, contributing to the growth and profitability of your portfolio.

We will count on you to:

• Manage a portfolio of complex clients.
• Develop an understanding of the clients’ business strategic priorities, risk strategies and risk management needs and work with specialist colleagues to provide advice/consultancy support.
• Develop and execute renewal/placement strategies in conjunction with the broking and client service team in accordance with client instructions.
• Work with colleagues to identify and win prospective clients or project work.
• Build and maintain multi-level relationships with clients and be the primary point of contact for day-to-day service needs.
• Manage delivery of client service by the Marsh team.
• Keep abreast of changing market conditions and contribute to the firm’s body of knowledge within product line through active internal communication.

What you need to have:

• Strong sales background with a proven track record of successfully winning new business and driving revenue growth.
• Strong communication skills.
• Excellent negotiation and influencing skills.
• Strong analytical and problem-solving skills.
• Excellent organisational skills with the ability to manage multiple enquiries simultaneously.
• Fully competent in Microsoft Office Products (Word, Excel, PowerPoint, Outlook).

What makes you stand out:

• An appetite to work collaboratively and develop your existing skill set.
• Dynamic and ambitious with relevant client-facing experience.
• Ability to understand large clients, their risks and exposures.
• The ability to remain calm under pressure and be able to work flexibly when required.

Why join our team:

We help you be your best through professional development opportunities, interesting work and supportive leaders. We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities. Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.

Marsh is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people and embrace diversity of age background, civil partnership status, disability, ethnic origin, family duties, gender orientation or expression, gender reassignment, marital status, nationality, parental status, personal or social status, political affiliation, race, religion and beliefs, sex/gender, sexual orientation or expression, skin color, or any other characteristic protected by applicable law. We are an equal opportunities employer. We are committed to providing reasonable adjustments in accordance with applicable law to any candidate with a disability to allow them to fully participate in the recruitment process. If you have a disability that may require reasonable adjustments, please contact us at reasonableaccommodations@mmc.com.

Marsh is committed to hybrid work, which includes the flexibility of working remotely and the collaboration, connections and professional development benefits of working together in the office. All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week. Office-based teams will identify at least one “anchor day” per week on which their full team will be together in person.