At a Glance
- Tasks: Lead E-Comms Surveillance transformation and manage programme governance for innovative projects.
- Company: Join Huron, a global consultancy driving strategic growth and innovation.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional development.
- Other info: Diverse workplace with excellent career growth opportunities.
- Why this job: Make a real impact in transforming communication surveillance for major financial institutions.
- Qualifications: Experience in E-Comms Surveillance and strong programme management skills required.
The predicted salary is between 60000 - 80000 £ per year.
Huron is a global consultancy that collaborates with clients to drive strategic growth, ignite innovation and navigate constant change. Through a combination of strategy, expertise and creativity, we help clients accelerate operational, digital and cultural transformation, enabling the change they need to own their future. You’ll help banks, asset management and insurance organizations own their future by helping them to transform and create new business models to meet changing customer needs and drive sustainability.
Your Role
A PMO Leader Driving E-Comms Surveillance Transformation Responsibilities may include:
- Programme Governance: You will run core programme governance routines including steering committees, decision forums, RAID reviews, and change‑control processes. You will maintain disciplined oversight of milestones, risks, actions, and dependencies across a multiyear roadmap.
- Roadmap & Transformation Management: You will develop and maintain the E‑Comms Surveillance roadmap, covering new channel onboarding, data‑ingestion modernisation, regulatory uplift, retention enhancements, and legacy platform decommissioning.
- Stage Gate & Control Frameworks: You will implement programme stage‑gates, including use‑case signoff, lexicon/model validation, data‑quality assurance, and go/no‑go processes for new surveillance channels. You will ensure alignment to global surveillance strategy and regulatory expectations.
- Stakeholder Engagement & Communication: You will communicate programme updates, risks, and decisions to senior stakeholders, delivery teams, and governance forums. You will prepare SteerCo materials, executive updates, and regulator‑facing documentation where required.
- Operating Model & Workflow Enhancements: You will support improvements to the surveillance operating model, including alert workflow design, permitted‑channel governance, channel attestation processes, and data‑retention controls.
- Data, Technology & Controls Alignment: You will partner with Technology, Data, and InfoSec to ensure secure and compliant ingestion, storage, monitoring, and retention of electronic communications data across all regions and channels.
- RAID & RACI Ownership: You will own and maintain central RAID logs and RACI models, driving clarity of ownership, cross‑functional alignment, and risk mitigation.
- Cutover & Readiness: You will lead cutover readiness for new E‑Comms channels and capabilities, including go/no‑go criteria, fallback design, operational readiness checks, hypercare planning, and BAU handover.
- Training & Adoption: You will support training and user‑adoption planning related to new surveillance tools, workflows, and communication monitoring capabilities.
The Profile We’re Looking For
We are looking for candidates with strong programme management expertise and deep familiarity with communications surveillance. Desired background includes:
- Experience: Demonstrable experience delivering E‑Comms or broader Communications Surveillance initiatives— including onboarding new channels (WhatsApp, Teams, Slack, Bloomberg Chat, mobile/voice), deploying lexicon or behavioural‑risk models, and migrating from legacy surveillance platforms.
- Technical & Functional Knowledge: Experience with leading surveillance tools such as Shield or Compliance Accelerator, or equivalent platforms used in global financial institutions.
- Regulatory Awareness: Strong understanding of global communications‑surveillance regulatory obligations, data‑retention policies, electronic‑communications governance, and behavioural‑risk indicators.
- Communication & Stakeholder Skills: Strong communication skills with the ability to present complex updates, influence senior stakeholders, and drive alignment across global delivery teams.
- Problem‑Solving & Delivery: Ability to manage competing priorities, handle ambiguity, structure programme risks and decisions clearly, and ensure consistent progress across workstreams.
Equal Opportunity & Compliance
Huron is an equal opportunity employer. We are committed to creating an inclusive and diverse workplace. All employment decisions are made without regard to race, colour, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, or any other legally protected status.
Position Level: Senior Associate
Country: United Kingdom
E-Comms Surveillance PMO Lead in Belfast employer: Dormont Manufacturing Co
Huron is an exceptional employer that fosters a culture of innovation and collaboration, empowering employees to drive meaningful change in the financial sector. With a commitment to professional growth, Huron offers extensive training opportunities and a supportive environment where diverse perspectives are valued. Located in the UK, employees benefit from a dynamic work atmosphere that encourages creativity and strategic thinking, making it an ideal place for those looking to make a significant impact in their careers.
StudySmarter Expert Advice🤫
We think this is how you could land E-Comms Surveillance PMO Lead in Belfast
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at events. A friendly chat can lead to opportunities that aren’t even advertised yet.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your answers to show how your experience aligns with their needs, especially in E-Comms Surveillance.
✨Tip Number 3
Practice makes perfect! Do mock interviews with friends or use online platforms. The more comfortable you are, the better you’ll perform when it counts.
✨Tip Number 4
Don’t forget to apply through our website! We love seeing candidates who take the initiative. Plus, it’s a great way to ensure your application gets noticed.
We think you need these skills to ace E-Comms Surveillance PMO Lead in Belfast
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the E-Comms Surveillance PMO Lead role. Highlight your programme management expertise and any relevant experience with communications surveillance. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Share specific examples of your past experiences that relate to the responsibilities mentioned in the job description. Let us know how you can help drive transformation!
Showcase Your Communication Skills:Since strong communication skills are key for this role, make sure your application reflects that. Use clear and concise language, and structure your thoughts logically. We want to see how you can present complex updates and influence stakeholders effectively.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re serious about joining our team at Huron!
How to prepare for a job interview at Dormont Manufacturing Co
✨Know Your Programme Management Inside Out
Make sure you brush up on your programme management skills, especially in the context of E-Comms Surveillance. Be ready to discuss your experience with governance routines, RAID reviews, and how you've managed multi-year roadmaps in previous roles.
✨Familiarise Yourself with Regulatory Requirements
Since regulatory awareness is key for this role, take some time to review global communications-surveillance regulations and data-retention policies. Being able to speak confidently about these topics will show that you're serious about compliance and understand the industry's landscape.
✨Prepare for Stakeholder Engagement Scenarios
Think of examples where you've effectively communicated complex updates to senior stakeholders. Prepare to discuss how you influenced decisions and drove alignment across teams, as this will be crucial in your new role.
✨Showcase Your Problem-Solving Skills
Be ready to share specific instances where you've managed competing priorities or handled ambiguity in a project. Highlight how you structured risks and decisions clearly to ensure consistent progress, as this will demonstrate your ability to deliver results under pressure.
