At a Glance
- Tasks: Drive commercial excellence and optimise sales strategies through data-driven insights.
- Company: Join Madrigal, a biopharmaceutical leader fighting serious liver diseases.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Collaborative environment with a focus on innovation and operational excellence.
- Why this job: Make a real impact in the fight against MASH while developing your career.
- Qualifications: 8+ years in Sales Force Effectiveness or Analytics; strong analytical skills required.
The predicted salary is between 70000 - 90000 £ per year.
Madrigal is a biopharmaceutical company focused on delivering novel therapeutics for metabolic dysfunction-associated steatohepatitis (MASH), a serious liver disease that can progress to cirrhosis, liver failure, need for liver transplantation and premature mortality. Every member of our Madrigal team is connected by our shared purpose: leading the fight against MASH. Our success is driven by our people. We are building a dynamic, inclusive, and high‑performing culture that values scientific excellence, operational rigor, and collaboration. To support our continued growth, we are strengthening our workforce strategy to ensure we have the right talent, at the right time, in the right way.
The Commercial Ops & Analytics Manager will play a critical role in establishing and driving commercial excellence across the UK organization. This position is responsible for optimizing sales force strategy, performance, and execution through data‑driven insights, advanced analytics, incentive compensation design, and field effectiveness initiatives. The role partners closely with UK Head of Commercial and their sales leadership, Marketing, Medical, Finance, and Global & regional commercial teams to ensure the UK field organization is aligned, productive, and prepared to achieve launch and growth objectives.
Key Responsibilities- Sales Force Strategy & Optimization
- Advise and support sales force sizing, structure, and territory alignment in line with business objectives and market dynamics.
- Develop and maintain call planning, targeting, and segmentation strategies in collaboration with UK Head of Commercial and sales leadership.
- Continuously assess field deployment effectiveness and recommend improvements.
- Performance Analytics & Reporting
- Design and deliver dashboards, KPIs, and performance reports for UK leadership.
- Analyze sales results, field activity, and promotional effectiveness to generate actionable insights.
- Support forecasting, trend analysis, and scenario planning and market research analysis (in collaboration with marketing).
- Incentive Compensation
- Lead the design, implementation, and administration of incentive compensation plans for review and approval by UK leadership.
- Ensure alignment of incentives with strategic priorities and compliance requirements.
- Partner with Finance and HR on goal setting, payout calculations, and plan communication.
- Field Effectiveness & Execution
- Drive initiatives to improve sales force productivity, capability, and execution quality.
- Support CRM optimization adoption and use for clear business benefit (e.g., Veeva CRM) and optimal customer experience.
- Collaborate with sales management to identify performance gaps and learning opportunities.
- Cross‑Functional Collaboration
- Act as a trusted thought partner to UK Leadership and Commercial, Medical and Access stakeholders.
- Align local SFE initiatives with any Regional or Global Commercial Excellence standards.
- Support all launch readiness and post‑launch optimization activities cross functionally as needed.
- Bachelor’s / Master degree in Business, Life Sciences, Analytics, or a related field such as Finance.
- 8+ years of experience in Sales Force Effectiveness, Commercial Excellence, or Analytics within the pharmaceutical or biotech industry.
- Strong expertise in incentive compensation, field analytics, and CRM systems.
- Proven ability to translate data into strategic recommendations.
- Experience working cross‑functionally in a matrix organization.
- Fluent in English.
- Launch experience in specialty or rare disease markets.
- Experience working with global or regional commercial teams.
- Strong knowledge of the UK pharmaceutical market and compliance environment.
- Strategic and analytical mindset.
- High attention to detail and operational excellence.
- Strong stakeholder management and communication skills.
- Ability to influence without authority.
- Hands‑on, proactive, and solution‑oriented approach.
We are committed to fostering an inclusive and diverse workplace and do not discriminate on the basis of any legally protected characteristics.
Associate Director, Commercial Ops and Analytics employer: Dormont Manufacturing Co
Madrigal is an exceptional employer, dedicated to fostering a dynamic and inclusive work culture that prioritises scientific excellence and collaboration. As an Associate Director in Commercial Ops and Analytics, you will have the opportunity to drive impactful change in the fight against MASH while benefiting from robust professional development opportunities and a supportive environment that values your contributions. Located in the UK, Madrigal offers a unique chance to be part of a pioneering biopharmaceutical team committed to making a difference in patients' lives.
StudySmarter Expert Advice🤫
We think this is how you could land Associate Director, Commercial Ops and Analytics
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Madrigal. A personal introduction can make all the difference when it comes to landing that interview.
✨Tip Number 2
Prepare for the interview by researching Madrigal's mission and values. Understand their focus on MASH and be ready to discuss how your skills in commercial ops and analytics can contribute to their goals. Show them you’re not just another candidate!
✨Tip Number 3
Practice your pitch! Be clear about your experience in sales force effectiveness and how you've used data-driven insights to drive results. We want to hear how you can optimise their sales strategy and performance.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Madrigal team.
We think you need these skills to ace Associate Director, Commercial Ops and Analytics
Some tips for your application 🫡
Tailor Your CV:Make sure your CV speaks directly to the role of Associate Director, Commercial Ops and Analytics. Highlight your experience in sales force effectiveness and analytics, and don’t forget to mention any relevant achievements that align with our mission at Madrigal.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about fighting MASH and how your skills can contribute to our team. Be specific about your experience in the pharmaceutical industry and how it relates to the role.
Showcase Your Analytical Skills:Since this role involves a lot of data-driven insights, make sure to highlight your analytical mindset. Share examples of how you've used data to drive strategic decisions or improve performance in previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Dormont Manufacturing Co
✨Know Your Stuff
Make sure you understand the ins and outs of MASH and the biopharmaceutical industry. Brush up on recent developments and how they relate to Madrigal's mission. This will show your genuine interest and help you connect your experience to their goals.
✨Showcase Your Analytical Skills
Prepare to discuss specific examples where you've used data-driven insights to optimise sales strategies or improve performance. Be ready to explain how you’ve designed dashboards or reports that led to actionable outcomes, as this role heavily relies on analytics.
✨Collaboration is Key
Highlight your experience working cross-functionally. Share stories about how you've partnered with different teams, like Marketing or Finance, to achieve common objectives. This will demonstrate your ability to thrive in a matrix organisation, which is crucial for this position.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific challenges related to sales force effectiveness or incentive compensation. Think through potential scenarios in advance and prepare your thought process on how you would approach these situations strategically.
