Account Solutions Consultant, Customer Experience Orchestration

Account Solutions Consultant, Customer Experience Orchestration

Full-Time 60000 - 80000 £ / year (est.) No working from home possible
Dormont Manufacturing Co

At a Glance

  • Tasks: Act as a trusted advisor, helping innovative companies optimise their digital strategies with Adobe solutions.
  • Company: Join Adobe, a leader in digital marketing and technology.
  • Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
  • Other info: Dynamic environment with opportunities to lead customer workshops and collaborate with diverse teams.
  • Why this job: Make a real impact by driving digital transformation for top-tier clients.
  • Qualifications: Strong tech understanding, exceptional presentation skills, and experience in digital marketing.

The predicted salary is between 60000 - 80000 £ per year.

The Opportunity

We are searching for a Senior Solutions Consultant to join our team and look after strategic enterprise accounts.

What you’ll do

As a Senior Solution Consultant, you’ll act as a trusted advisor to our customers – the world’s most innovative companies. You will understand their business landscape and objectives and demonstrate the value of Adobe solutions and how they optimize and support their digital strategies and solve their most important business challenges. You’ll provide customers with advice on digital change, helping them to exploit the Adobe Experience Cloud to strengthen their brand and grow their business and look for the value between Adobe Creative and Document Cloud. As a core member of the Pre‑Sales team, you’ll collaborate with and support our Sales organization and work closely with our wider Technical, Consulting and Customer Success teams.

What you need to succeed

  • A strong understanding of technology and how this can drive digital transformation
  • A strong understanding of digital marketing and emerging trends like agentic AI
  • Ability to identify the critical business issues that customers are facing and provide solution approaches
  • Exceptional presentation skills, conversational skills and experience as a trusted advisor
  • Proven ability to partner with senior client stakeholders (e.g., CMO, CIO, VP level) to uncover strategic business objectives and align technical solutions to those goals
  • Expertise in leading complex, large sales plays from discovery through to tech win, acting as the technical authority
  • Experienced in building and communicating use cases and value propositions
  • Strong demonstration and value‑selling experience
  • Crafting end‑to‑end user experiences, using innovative ways to combine content, web journey, personalized experiences and marketing automation
  • Self‑motivated with a strong aim to succeed in a highly dynamic environment
  • Ability to multi‑task in a fast‑paced environment
  • Maintain an understanding of competitors, especially strengths and weaknesses of competitor solutions
  • Develop and maintain an authoritative understanding of digital technologies and marketing trends
  • Provide creative and strategic content/input as part of the RFP or proposal process, presentations and client case studies
  • Participate and lead in customer workshops, presentations and other working sessions as required

Requirements

  • Ability to conduct and lead customer workshops
  • A good understanding of digital technologies in general e.g. web, mobile, CRM, etc.
  • Must be self‑managed, adaptable and dedicated to customer success
  • Experience in a technical pre‑sales, consulting, specific industry or digital marketing environment
  • Experience with marketing or ad technology e.g. analytics, personalization, web content management, digital asset management, email, DMPs, CDPs, DSPs, ad servers, etc.
  • Exceptional interpersonal, written, presentation and communication skills

Account Solutions Consultant, Customer Experience Orchestration employer: Dormont Manufacturing Co

At Adobe, we pride ourselves on fostering a dynamic and inclusive work culture that empowers our employees to thrive. As a Senior Solutions Consultant, you will not only engage with some of the most innovative companies globally but also benefit from extensive professional development opportunities and a collaborative environment that values creativity and strategic thinking. Our commitment to employee growth, coupled with the chance to work at the forefront of digital transformation, makes Adobe an exceptional employer for those seeking meaningful and rewarding careers.

Dormont Manufacturing Co

Contact Details:

Dormont Manufacturing Co Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Account Solutions Consultant, Customer Experience Orchestration

Tip Number 1

Network like a pro! Reach out to people in your industry on LinkedIn or at events. We can’t stress enough how important it is to build relationships; you never know who might have the inside scoop on job openings.

Tip Number 2

Prepare for interviews by researching the company and its culture. We recommend practising common interview questions and tailoring your answers to highlight how your skills align with their needs. Show them you’re not just another candidate!

Tip Number 3

Follow up after interviews! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds. We love seeing candidates take that extra step!

Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we often have exclusive roles listed there that you won’t find anywhere else. Let’s get you that dream job!

We think you need these skills to ace Account Solutions Consultant, Customer Experience Orchestration

Digital Transformation
Digital Marketing
Emerging Trends (e.g., Agentic AI)
Presentation Skills
Conversational Skills
Stakeholder Engagement
Technical Authority

Some tips for your application 🫡

Know Your Stuff:Before you start writing, make sure you understand the role inside out. Dive into the job description and highlight the key skills and experiences they’re looking for. This will help you tailor your application to show how you fit the bill.

Be Authentic:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to share your passion for digital transformation and how you’ve made an impact in previous roles. Authenticity goes a long way!

Showcase Your Achievements:Use specific examples to demonstrate your skills and successes. Whether it’s leading a complex sales play or crafting innovative user experiences, make sure to highlight what you’ve done and the results you achieved. Numbers and outcomes can really make your application pop!

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, you’ll find all the info you need about the role and our company culture there!

How to prepare for a job interview at Dormont Manufacturing Co

Know Your Tech Inside Out

Make sure you have a solid grasp of the technology landscape, especially around digital transformation and Adobe solutions. Brush up on how these tools can solve business challenges and drive value for clients. This will help you speak confidently about how you can support their digital strategies.

Master the Art of Storytelling

Prepare to share compelling use cases and success stories that highlight your experience as a trusted advisor. Think about how you've helped previous clients achieve their goals and be ready to present these narratives in a way that resonates with senior stakeholders.

Engage in Active Listening

During the interview, practice active listening. This means really paying attention to what the interviewer is saying and responding thoughtfully. It shows that you value their insights and are genuinely interested in understanding their needs and challenges.

Showcase Your Presentation Skills

Since this role involves leading workshops and presentations, be prepared to demonstrate your presentation skills during the interview. You might even want to prepare a mini-presentation on a relevant topic to showcase your ability to communicate complex ideas clearly and effectively.