At a Glance
- Tasks: Manage top eBay Live accounts and coach sellers to optimise their business operations.
- Company: Join eBay, a global leader in ecommerce, transforming how the world shops.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Work in a fast-paced environment with a focus on creativity and community.
- Why this job: Be part of a dynamic team shaping the future of shopping through livestreaming.
- Qualifications: 5+ years in e-commerce, strong leadership skills, and a passion for collectibles.
The predicted salary is between 60000 - 80000 £ per year.
At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts. Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.
Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.
About eBay Live: eBay Live is building the future of shopping — where sellers and buyers connect through livestream that blend entertainment, trust, and community. It’s commerce with a heartbeat, powered by creativity and data, and built like a startup inside one of the world’s most recognized marketplaces.
About the team and the role: This role combines relationship management, strategy, and performance coaching. You’ll help sellers improve stream quality, optimize their business operations, and connect their goals to eBay Live’s broader growth vision. The Account Lead for eBay Live plays a pivotal role in encouraging positive relationships with top strategic sellers. They also lead key initiatives to improve seller benchmarks, partnerships, GMV, and programming optimization. This position is dedicated to accelerating the growth of sellers and coaching a small team of account managers through consultative partnerships and knowledge sharing, focusing on the most strategic and vital relationships within the assigned categories.
What you will accomplish:
- Manage eBay’s largest Live accounts through strategic business reviews, customized growth plans, and data-driven optimizations.
- Lead the Collectibles "pod" by coaching 1–2 team members and spearheading large-scale seller initiatives.
- Guide enterprise sellers through platform integrations, policy changes, and advanced selling strategies to ensure compliance and success.
- Partner with internal business units to resolve complex seller issues and establish standardized protocols for the seller community.
- Track and report on seller metrics and the effectiveness of educational initiatives to hit ambitious growth targets.
What you will bring:
- Deep knowledge of and passion for TCG, Comics, and Sports Memorabilia.
- 5+ years in e-commerce and account management, specifically working with enterprise-level clients.
- Demonstrated ability to lead independently and coach team members to maintain high performance.
- A data-driven mindset with comfort in P&L, analytics, and modeling to tell a compelling business story.
- Executive-level verbal and written skills with the ability to influence stakeholders at all levels.
- Strong project management skills with the adaptability to pivot in a fast-paced environment.
- Advanced knowledge of Google Workspace and a strong understanding of digital advertising.
Account Lead eBay Live, Collectibles employer: Dormont Manufacturing Co
At eBay, we foster a vibrant work culture that champions creativity and inclusivity, making it an exceptional employer for those passionate about e-commerce and community building. Our commitment to employee growth is evident through tailored coaching and strategic initiatives, particularly in the dynamic eBay Live team, where you can make a tangible impact while working alongside innovative thinkers. With a focus on authenticity and collaboration, eBay offers a unique opportunity to thrive in a fast-paced environment that values your contributions and supports your professional journey.
StudySmarter Expert Advice🤫
We think this is how you could land Account Lead eBay Live, Collectibles
✨Tip Number 1
Network like a pro! Reach out to current eBay employees on LinkedIn, join relevant groups, and engage in conversations. This can give you insider info and might even lead to a referral.
✨Tip Number 2
Prepare for the interview by researching eBay Live and its impact on the collectibles market. Show us your passion for TCG, Comics, and Sports Memorabilia — it’ll make you stand out!
✨Tip Number 3
Practice your pitch! Be ready to discuss how you can help sellers improve their stream quality and business operations. We want to see your strategic thinking in action.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team.
We think you need these skills to ace Account Lead eBay Live, Collectibles
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your enthusiasm for collectibles and e-commerce shine through. We want to see how your interests align with our mission at eBay Live, so don’t hold back!
Tailor Your Experience:Make sure to highlight your relevant experience in account management and e-commerce. We’re looking for specific examples that demonstrate your ability to lead and coach others, so be clear and concise.
Be Data-Driven:Since this role involves a lot of analytics, include any data-driven achievements in your application. Show us how you've used metrics to tell a compelling business story or improve seller performance.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensure it gets into the right hands. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Dormont Manufacturing Co
✨Know Your Stuff
Make sure you brush up on your knowledge of TCG, Comics, and Sports Memorabilia. eBay is looking for someone who is not just familiar but passionate about these areas. Be ready to discuss trends, key players, and what makes these collectibles special.
✨Showcase Your Data Skills
Since the role involves a data-driven mindset, prepare to talk about your experience with analytics and P&L. Bring examples of how you've used data to tell a compelling business story or improve seller performance in your previous roles.
✨Demonstrate Leadership
As an Account Lead, you'll be coaching team members. Think of specific instances where you've led a team or initiative successfully. Highlight your ability to inspire and guide others, especially in fast-paced environments.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills and adaptability. Prepare scenarios where you've resolved complex issues or implemented successful strategies. This will show your potential to handle the challenges of managing eBay's largest Live accounts.
