Account Executive, Marketplace

Coach is a global fashion house founded in New York in 1941. Inspired by the vision of Creative Director Stuart Vevers and the inclusive and courageous spirit of our hometown, we make beautiful things, crafted to last—for you to be yourself in. Coach is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.

Please be advised that we are unable to provide visa sponsorship for this position. As such, you will only be considered if you already possess the right to work in the UK.

Primary Purpose

The Account Executive will support the strategic and operational execution of product launches, driving in-season performance against sales and margin targets and playing a key role in building and maintaining partner relationships within the Marketplace channel. This role will support the Marketplace Manager in developing, maintaining and accelerating the Coach Marketplace channel.

Responsibilities

• Drive performance against sales, margin targets and maximise in-season opportunities.
• Build relationships with Marketplace partners, specifically Zalando, attending regular trade meetings and ensuring key KPI’s are met and exceeded.
• Support the seamless execution of new product launches.
• Compile weekly trade reports and provide analysis to inform trading actions to fuel growth.
• In collaboration with the team, identify regional product opportunities and market trends, providing consolidated feedback to inform seasonal and core assortment needs.
• Develop knowledge of key products, consumers and competitors in local markets and provide feedback and insights to key internal stakeholders.
• In partnership with the Marketplace Manager and local Inventory Management (IM) team, evaluate and highlight existing business risks and opportunities regarding product investments and inventory.
• Partner with the IM team to ensure optimal stocks are maintained in line with upcoming promotional strategies, marketing initiatives and key trading periods.
• Partner with the Content & Marketing team to ensure optimal platform content by category and gender within global guidelines and support effective marketing plans aligned with investment.
• Support the team on maximising product visibility onsite, communicate monthly newness and onsite launches.
• Support weekly and monthly onsite execution for site content, including homepage refreshes, category banners and navigation banners.
• Support with building communication tools to highlight assortment strategies and monthly quarterly hindsight to the business.
• Support the Customer Service team with retailer and customer queries where necessary.
• Build relationships and establish trust with the regional teams including IM & Planning, Buying, Finance, eCommerce and Marketing.
• Support the collation of all product data required for Marketplace product launches, including SKU codes, compositions, dimensions and care instructions.
• Utilise multiple systems, including Rithum & Zdirect to ensure on time and accurate product data sharing and error resolution with Marketplace partners to source required product data and ensure accuracy across all data fields.

Qualifications

• Minimum of 3 years’ digital experience, ideally within eCommerce or marketplace environments.
• Experience working within a global organisation or brand is preferred.
• Proven multi-category experience within a buying, merchandising, or planning function and exposure to trading across Full Price, Outlet, and Liquidation channels.
• Strong numerical and analytical skills, with a clear understanding of key financial drivers and their impact on business performance.
• A data-driven, commercially minded approach with a strong focus on driving sales.
• Advanced Excel skills.
• Knowledge of the fashion, accessories, or luxury goods market.
• Experience supporting or working within the European market.
• Strong strategic thinking and problem-solving skills.
• Ability to make sound decisions under pressure and manage deadlines effectively.
• Proven ability to build relationships and collaborate globally with stakeholders at all levels.
• Confident communication and presentation skills, with the ability to deliver clear, impactful messages to senior leadership.

What Tapestry can offer you

• Hybrid working (3 days working from the office, 2 days remote).
• Option to finish early on a Friday (Flex Fridays).
• 1 Paid Volunteering Day per year and opportunities to volunteer with global projects.
• Learning & Development opportunities.
• Internal mobility & career progression.
• Regular Social Events - Seasonal & Cultural.
• Equity Inclusion & Diversity initiatives which include employee resource groups & regional inclusion council.

Other benefits include

• 25 days holiday in addition to bank holidays.
• Annual Incentive Plan (company performance bonus).
• Multi brand discount up to 50% off – Coach and Kate Spade.
• Private Healthcare with health assessment (Bupa).
• Bupa rewards - Financial wellbeing support and wellness discounts.
• Private Dental Cover.
• Free 24/7 support for family building, fertility and menopause with Maven.
• Eyecare vouchers.
• Employee Assistance Program.
• Employer Pension Contribution.
• Gym discount.
• Interest free season ticket loan.
• Cycle to work scheme.

At Tapestry, we are committed to building a diverse & inclusive workforce. We know that having a wide range of perspectives and experiences makes us more innovative and brings us closer to our consumers. If you are interested in this role but do not believe you meet all the set criteria, that’s ok. We are happy to work with individuals who have the drive, passion, agility and willingness to learn. So, take a chance and apply; you may just be who we are looking for. Tapestry is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people.