At a Glance
- Tasks: Perform quality repairs on domestic appliances and resolve customer issues on-site.
- Company: Join Miele, a world leader in premium domestic appliances with a family-run ethos.
- Benefits: Enjoy a premium van, tools, remote work, health checks, and career growth opportunities.
- Other info: Dynamic work environment with support for personal and professional development.
- Why this job: Be part of a team that values quality and innovation while making a real difference.
- Qualifications: Must have an Electrical Licence and experience with white goods; strong problem-solving skills required.
The predicted salary is between 30000 - 40000 £ per year.
About Miele
What does it take for a family-run company to become world market leader in the premium domestic appliance segment? It takes more than offering average products, run-of-the-mill service or short-sighted actions. It also requires the aspiration to do it forever better and to be forever better. This stance accounts for a good working environment at Miele and the success of our products. Our colleagues can rest assured that those who live up to our standards of quality and professionalism grow personally and professionally. No matter if they are apprentices or managers. Make our claim your challenge - whether in Gütersloh, Melbourne or Singapore! Become one of more than 23,000 Miele employees in 50 countries around the world who are committed to making our products even better every day - and help us to expand our innovation leadership.
The Position
Currently we have an opening within our Service Team for a Service Technician who is customer focused and self-motivated to work with our team in Adelaide.
Responsibilities
- Carry out quality field service repairs at the customer’s premises
- In conjunction with Call Planner optimized allocated workload to accommodate over-runs and minimise unproductive time
- Handle and resolve customer complaints in the field within company guidelines relevant to the position
- Ensure the accurate and timely completion of necessary tasks – triaging jobs, ordering & receipting parts, closing jobs appropriately, rescheduling tasks etc.
- Ensure van stock is controlled in line with requirements
You will bring to the role:
- Current Electrical Licence
- White goods and appliances experience will be an advantage
- A sound technical knowledge of domestic appliances incorporating the ability to diagnose and rectify faults through effective problem‑solving skills
- Skilled in the proper use of tools, equipment and gauges to ensure optimal use.
- Excellent communication skills, both written and verbal
- A genuine enjoyment of meeting and interacting with new customers
- A clean current driver’s license.
Our Benefits:
- Premium European van and all tools provided
- Work from home model (You don’t need to start from the workshop)
- Access to Miele’s free annual health checks & access to EAP Support Services
- Training, coaching and development from an experienced service team
- Career development opportunities from a company who supports growing from within
Service Technician - Domestic in Abbots Langley employer: Dormont Manufacturing Co
Miele is an exceptional employer that prioritises a supportive and innovative work environment, particularly for our Service Technicians in Adelaide. With access to premium tools, a flexible work-from-home model, and comprehensive training and development opportunities, we empower our employees to grow both personally and professionally while delivering top-notch service to our customers. Join us and be part of a family-run company that values quality, professionalism, and the continuous improvement of our products.
StudySmarter Expert Advice🤫
We think this is how you could land Service Technician - Domestic in Abbots Langley
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Service Technician - Domestic in Abbots Langley
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch Dormont Manufacturing Co's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at Dormont Manufacturing Co. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at Dormont Manufacturing Co
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at Dormont Manufacturing Co.
