At a Glance
- Tasks: Assist with deliveries, inventory management, and customer service in a dynamic environment.
- Company: Join the leading Whisky retailer and wholesaler, Royal Mile Whiskies.
- Benefits: Earn £13.45 per hour, enjoy staff discounts, and access training opportunities.
- Other info: Flexible hours with full-time, part-time, permanent, and temporary positions available.
- Why this job: Be part of a passionate team and gain valuable experience in operations and logistics.
- Qualifications: No specific qualifications required; driving licence preferred but not essential.
The predicted salary is between 31500 - 38500 £ per year.
Contract Type: Full or Part Time / Permanent or Temporary
Start Date: ASAP
About Us: The Dormant Distillery Company operates one of the world's leading Whisky Specialist retailers and wholesalers, Royal Mile Whiskies. Founded in 1998, the company also runs a specialist tobacconist on the Royal Mile – The Cigar Box – and in 2011 opened two specialist Drinks retail shops in Edinburgh and Pitlochry – Drinkmonger – with the vision to provide the most comprehensive range of quality alcohol products in Scotland.
The Operations Assistant position will report to the Operations Manager.
Responsibilities:
- Assist with receiving, unpacking, and inspecting incoming deliveries.
- Accurately record and update inventory levels using the company stock management system.
- Organise and maintain inventory storage areas to ensure efficient space utilisation and easy accessibility.
- Help load and unload delivery vehicles as needed.
- Operate forklifts or pallet trucks in accordance with H&S requirements.
- Assist in processing, picking, packing, and preparing orders for shipment or delivery according to established procedures.
- Ensure that orders are fulfilled accurately and in a timely manner to meet customer requirements and minimise stock discrepancies.
- Help load courier vehicles as needed.
- Record shipment figures.
Logistics:
- Safely operate a delivery van to transport goods to designated locations, including company premises, residential addresses, businesses, and other delivery points.
- Liaise with the logistics team to plan delivery routes efficiently to minimise time and fuel consumption while ensuring timely deliveries.
- Load and unload goods from the delivery van, ensuring proper handling and secure placement of items.
- Assist fulfilment staff in picking and packing trade and retail customer orders and ensuring accuracy with every delivery.
Customer Service:
- Provide friendly and professional customer service during deliveries, including greeting customers, confirming delivery details, and obtaining signatures for receipt of goods.
- Address customer inquiries and concerns in a courteous and timely manner, escalating issues to management when necessary.
Vehicle Maintenance:
- Perform routine pre-trip and post-trip inspections of the delivery van, checking for mechanical issues, safety hazards, and compliance with regulatory requirements.
- Report any vehicle maintenance or repair needs to the Warehouse management team and ensure that necessary maintenance tasks are completed promptly.
Compliance and Safety:
- Adhere to all traffic laws, regulations, and company policies while operating the delivery van.
- Maintain a clean driving record and comply with all licensing requirements.
- Follow safety protocols and guidelines to ensure the safe handling and transport of goods, including proper loading and securing of cargo.
Documentation and Recordkeeping:
- Maintain accurate records of delivery activities, including delivery logs, mileage reports, and customer receipts.
- Complete required paperwork and documentation for each delivery, including invoices (where required), delivery confirmations, and return authorisations.
General:
- Keep warehouse clean, organised, and free of clutter to maintain a safe working environment.
- Perform routine maintenance tasks, as directed by Operations management and supervisors.
- Report any maintenance or safety issues to the Operations supervisors or management team promptly.
- Maintain company vehicles clean and in good working condition and report any issues to the Operations management team.
Assistance in Operations:
- Provide support to other Operations assistants and supervisors as directed.
- Assist in conducting inventory counts, and periodic stock audits.
- Collaborate with team members to optimize workflows and improve operational efficiency.
Additional Info, Salary, and Benefits:
There is opportunity for Full-time, Part-time, Permanent and Temporary positions with a starting hourly rate of £13.45. The working week comprises of 24, 32 or 40 hours, some weekend work may be required during key trading periods. Our operating hours are 8:30 to 17:00, Monday to Friday. Staff have the opportunity for training (e.g., WSET) and attending industry events and festivals. We offer staff discounts on a large range of products and a workplace pension.
We would particularly encourage applications from underrepresented groups.
Closing Date: This will be a rolling recruitment process, so may close at any time. Driving licence preferred but not essential.
Operations Assistant in Loanhead employer: Dormant Distillery Company
The Dormant Distillery Company is an exceptional employer, offering a dynamic work environment in the heart of Edinburgh's vibrant whisky and drinks retail scene. With flexible contract options, competitive pay starting at £13.45 per hour, and opportunities for professional development such as WSET training, employees can thrive while enjoying generous staff discounts and a supportive culture that values diversity and inclusion.
Contact Details:
Dormant Distillery Company Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Operations Assistant in Loanhead
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Dormant Distillery Company and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Dormant Distillery Company!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Dormant Distillery Company keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Operations Assistant in Loanhead
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Dormant Distillery Company:This is your chance to really connect with the team at Dormant Distillery Company. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Dormant Distillery Company
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Dormant Distillery Company.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Dormant Distillery Company that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Dormant Distillery Company. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
