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- Tasks: Lead a dynamic team of therapists and manage service delivery across multiple locations.
- Company: Join DHC Talking Therapies, a community-focused NHS provider with a stellar reputation.
- Benefits: Enjoy 27 to 33 days of annual leave, flexible working, and professional development opportunities.
- Why this job: Make a real difference in mental health while inspiring and supporting your team.
- Qualifications: Proven management experience and a passion for mental health support.
- Other info: Be part of a supportive team dedicated to staff wellbeing and community service.
The predicted salary is between 36000 - 60000 £ per year.
DHC Talking Therapies is recruiting for an Operational Manager to join our successful Talking Therapies team. This is an exciting opportunity to lead a multi-disciplinary team of therapists and manage working locations. This is a management and leadership role, and you will work closely with the Service Manager and Clinical Team Leads to support the design and implementation of the service.
You will have the ability to inspire, develop and support a team of therapists to ensure they deliver high-quality psychological interventions and work collaboratively to improve organisational performance. You will be an experienced manager supporting a team of therapists, whilst also networking to create and build relationships within the Primary Care Networks and other local services. You will provide regular line management and be responsible for the operational management of service delivery in the given localities.
There is an opportunity for the role to be based across one or more of our working locations across Surrey, and the number may vary depending on working hours and responsibilities.
Main duties of the job:- Working within our Talking Therapies service, which includes both virtual and on-site therapists.
- Strong experience in managing the performance and welfare of others, including providing effective line management.
- Experience in managing operational aspects of service delivery.
- Working to achieve Governance standards, including management of complaints and incidents.
- Ability to motivate, develop and inspire others.
- Have a suitable and safe working environment to work from home part of the week.
- Skills to manage your own workload under pressure and support others to meet agreed targets.
- Excellent communication skills with the ability to work collaboratively and develop a good rapport with colleagues and external stakeholders.
- A positive attitude and the commitment to support the mental health and well-being of Surrey residents.
About us:
DHC Talking Therapies is a patient-focused and proactive community-based NHS provider with strong links to both GPs and our colleagues in DHC's physical health services. We have an excellent reputation for quality and well-run service with great recovery rates, as well as great Clinical supervision and CPD. We have a strong commitment to delivering high-quality community-oriented services, and to working in partnership with service users, carers, health and social care agencies and voluntary agencies.
You will be part of a supportive and experienced team, covering a range of modalities, who value staff wellbeing and development.
27 to 33 days Annual Leave plus
Talking Therapies Operational Manager in London employer: Dorking Healthcare Ltd.
Contact Detail:
Dorking Healthcare Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Talking Therapies Operational Manager in London
✨Tip Number 1
Network like a pro! Reach out to professionals in the mental health field, especially those connected to DHC Talking Therapies. Attend local events or online webinars to make connections and show your enthusiasm for the role.
✨Tip Number 2
Prepare for the interview by researching the latest trends in talking therapies. Be ready to discuss how you can inspire and lead a team of therapists, and share examples of how you've managed operational challenges in the past.
✨Tip Number 3
Showcase your communication skills! During interviews, practice active listening and engage with your interviewers. Ask insightful questions about the team dynamics and service delivery to demonstrate your interest.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining our fantastic team at DHC Talking Therapies.
We think you need these skills to ace Talking Therapies Operational Manager in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in managing teams and delivering high-quality services. We want to see how your skills align with the role of Operational Manager, so don’t hold back on showcasing your relevant achievements!
Showcase Your Leadership Skills: In your application, emphasise your ability to inspire and develop a team. Share specific examples of how you've motivated others and improved performance in previous roles. We love to see candidates who can lead by example!
Communicate Clearly: Your written application should reflect your excellent communication skills. Keep it clear and concise, and make sure to proofread for any typos or errors. We appreciate attention to detail, so let’s see that in your writing!
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure we receive all your details correctly. Plus, you’ll find all the information you need about the role and our team there!
How to prepare for a job interview at Dorking Healthcare Ltd.
✨Know Your Stuff
Make sure you understand the ins and outs of the Talking Therapies service. Familiarise yourself with their operational management processes, governance standards, and how they support mental health in Surrey. This will show that you're genuinely interested and ready to hit the ground running.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Think about times when you motivated your team or improved performance. Be ready to discuss your approach to line management and how you handle challenges, as this role is all about inspiring others.
✨Communicate Effectively
Since excellent communication is key for this role, practice articulating your thoughts clearly. Be prepared to discuss how you build relationships with colleagues and external stakeholders. Use specific examples to illustrate your collaborative approach and how it has led to successful outcomes.
✨Emphasise Your Adaptability
This role involves managing multiple locations and working under pressure. Share experiences where you've successfully adapted to changing circumstances or managed competing priorities. Highlight your ability to create a safe and productive working environment, whether at home or on-site.
