Healthcare Assistant

This role is responsible for providing clinical support to the Consultants and Medical Staff of DHC. The successful applicant would cover a wide variety of clinic specialities, gaining experience in many areas. They will also hold nurse-led clinics, such as conducting Spirometry, FeNO, taking blood pressures, applying holter cardiac monitoring devices and height and weight measurements.

Our regular hours of work could be between 07:45 and 21:45, Monday to Friday and Saturday 08:00-18:00. Saturday shifts are shared within the nursing team. The nursing team consists of 12 people, with a mixture of registered nurses and healthcare assistants. We hold clinics across 5 locations, and the ability to drive and to have your own means of transportation would be highly beneficial. The preference of sites will be discussed at the interview.

Main duties of the job

• The ideal applicant will have excellent attention to detail, computer literacy, the ability to maintain confidentiality, confidence to speak up when acting as a chaperone, the ability to communicate with a diverse range of people, and the ability to remain calm under pressure.
• Have a can-do attitude and be an effective team worker.
• No candidate will meet every single desired qualification. If your experience looks a little different from what we've identified and you think you can bring value to the role, we'd love to learn more about you!
• Full training will be given to the right applicant.

About us

This is an excellent opportunity to be a part of our organisation as we are going through a period of growth and looking to recruit a passionate Healthcare Assistant to our professional and friendly team. The role will be based within Outpatients and will involve working across 3 sites. We offer a good working environment in a friendly, progressive team. Dorking Healthcare (DHC) is an organisation that provides a wide range of quality healthcare services in Surrey and Sussex. We are registered with the CQC (Care Quality Commission), and we are an accredited AQP (Any Qualified Provider). In our CQC inspection, we were rated as Good. Our vision is to continually improve local services for patients by offering first-class care and shorter waiting times. A can-do attitude is a vital asset at DHC, and we are looking for like-minded individuals to work with us who share the same approach and work ethic.

The benefits we offer include:

• Membership of the NHS pension scheme
• 27 days annual leave plus bank holidays, increasing with length of service
• Opportunities for training and development
• Some of our sites have free on-site parking (subject to availability)
• We aim to be an employer of choice and conduct annual staff satisfaction surveys

DHC actively encourages and promotes diversity, ensures all voices are heard and included and is committed to equal opportunities for all.

Job responsibilities

JOB SUMMARY

This role is responsible for providing clinical support to the Consultants and Medical Staff of DHC.

DUTIES AND RESPONSIBILITIES OF THE POST

• Work within clinical protocols and individual level of competence at all times.
• Work autonomously within the team to provide an effective, efficient service during pre-booked clinic appointments.
• Make effective use of the IT systems ensuring consistent and accurate recording.
• Ensure patient confidentiality is maintained at all times according to the Data Protection Act 2018.
• Demonstrate appropriate communication skills with patients and team members, showing sensitivity to patients' needs.
• Demonstrate motivation, reliability, flexibility, and commitment to the role.
• Comply with Clinical Policies and Procedures at all times and provide evidence of compliance with required vaccinations within specified timelines.
• Undertake other clinical and administrative duties as required, which are commensurate with the nature of the post.

SPECIFIC CLINICAL DUTIES (TRAINING WILL BE PROVIDED)

• Chaperoning of Doctors and Consultants during examinations
• Venepuncture (Blood Tests)
• ECG Recording
• Blood Pressures
• Weight/Height Measurements
• Vision Testing
• Visual Fields
• 24/48 hr Holter cardiac monitoring
• Assisting Nurse in Hysteroscopy
• Other tasks designated by Senior Nurse

WORK SETTING AND REVIEW

To manage own workload efficiently and effectively on a daily basis with a degree of autonomy. Maintain confidentiality at all times. Make decisions pertaining to the smooth and efficient running of the department acting independently but where necessary referring problems to management or the appropriate consultant via the quickest route possible.

CONFIDENTIALITY

The post holder must maintain the confidentiality of information about patients, staff and DHC business in accordance with the Data Protection Act 1998 and Caldicott principles.

Person Specification

Qualifications

• GCSEs (or equivalent) in English, Maths and Science
• NVQ 2 or other healthcare qualification
• Care Certificate

Knowledge

• Understanding of Confidentiality and Data Protection
• Experience within an NHS or healthcare setting, including communicating with patients

Skills

• Ability to communicate effectively with a diverse group within the community
• Ability to maintain confidentiality at all times
• Excellent Interpersonal Skills
• Experience within an NHS or healthcare setting, including communicating with patients

Attributes

• Can do attitude to daily tasks, adversity and new ways of working
• Professional approach
• Confident, calm and objective
• Approachable
• Calm under pressure

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Depending on experience Up to £25,000 per annum FTE depending on experience.