At a Glance
- Tasks: Keep the office running smoothly and support the team with various tasks.
- Company: A friendly plumbing and heating business that values your input.
- Benefits: Flexibility, autonomy, and a supportive work environment.
- Other info: Opportunity for growth and to shape your role.
- Why this job: Make a real impact by improving systems and processes.
- Qualifications: Organised, positive attitude, and great people skills.
The predicted salary is between 28000 - 29432 £ per year.
Teddington | Full-time | Flexibility when needed
The person who keeps everything (and everyone) running...
Every successful plumbing and heating business has one person who knows where everything is, keeps the wheels turning, spots problems before anyone else does, and somehow makes chaos look organised.
We're looking for that person.
This isn't your typical office assistant role.
Yes, you'll answer calls, keep jobs organised and support the day-to-day running of the office, but you'll also have the opportunity to shape how things are done.
If you love improving systems, finding smarter ways of working and taking ownership, you'll fit right in.
What you'll be doing
- Keeping the office running smoothly
- Managing calls, emails and customer enquiries
- Supporting engineers and the director with scheduling and administration
- Raising paperwork, invoices and job records
- Helping improve processes and systems
- Adhoc Finance administration
- Pitching in wherever needed (because no two days are ever the same!)
We'd love to meet someone who
- Is organised without breaking a sweat
- Enjoys variety and can juggle multiple tasks
- Loves ticking things off a to-do list
- Has great people skills and a positive attitude
- Spots opportunities to improve the way things work
- Is happy taking ownership rather than waiting to be told what to do
Why you'll love it here
✔ A genuinely lovely, supportive Director who values your ideas. ✔ A friendly office where your contribution really matters. ✔ Plenty of autonomy, you'll have the freedom to make the role your own. ✔ The chance to improve systems and leave your mark on the business. ✔ Flexibility when life occasionally gets in the way.
If you're looking for a role where you'll be trusted, appreciated and given the opportunity to grow, not just another admin job, we'd love to hear from you at doris Talent
Office Assistant in Teddington employer: doris Talent
At our Teddington office, we pride ourselves on being an exceptional employer that values your contributions and ideas. With a supportive Director and a friendly team, you'll enjoy the autonomy to shape your role while improving systems and processes. We offer flexibility to accommodate your life outside of work, making this not just another admin job, but a meaningful opportunity for growth and impact.
StudySmarter Expert Advice🤫
We think this is how you could land Office Assistant in Teddington
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at doris Talent. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like doris Talent before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Office Assistant in Teddington
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to doris Talent:Your cover letter is your chance to shine! Tell us why you want to work at doris Talent specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at doris Talent!
How to prepare for a job interview at doris Talent
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
