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- Tasks: Coordinate care operations, manage schedules, and ensure smooth communication across teams.
- Company: Join a family-run business dedicated to providing outstanding homecare services.
- Benefits: Competitive salary, 28 days holiday, and opportunities for professional development.
- Why this job: Make a real difference in people's lives while developing your career in care.
- Qualifications: Strong IT skills, communication abilities, and a keen interest in the care sector.
- Other info: Flexible working hours with both full-time and part-time options available.
The predicted salary is between 23868 - 25038 £ per year.
Doris Jones is seeking a dedicated Care Coordinator to join our team in Westcliff-on-Sea, Essex on a full-time or part-time, permanent basis.
Fantastic company benefits include:
- Competitive Salary: £23,868 - £25,038 per annum (dependent on experience) plus additional on-call payments for out-of-hours cover
- Holiday: 28 days paid holiday, including Bank Holidays, with an extra day to celebrate your birthday
- Professional Development: Opportunities for training and career progression
About the role:
We are looking for a confident and organised Care Coordinator to support our busy Roster and Client Services Teams. You will play a key role in delivering smooth and reliable care operations by coordinating staff schedules, managing client information, and ensuring strong communication across the service. This hybrid role may involve office-based tasks as well as occasional visits and out-of-hours cover from home. Working hours for this role are flexible, due to part-time or full-time options available.
Main duties and responsibilities:
- Assist with creating weekly rotas, maintaining accurate scheduling data, monitoring visits in real-time, and planning ahead for staff coverage
- Respond to client enquiries, support client onboarding, maintain records, and manage internal communications
- Ensure timely updates are passed between the care team and clients, and handle incoming messages from staff
- Keep all records up to date, adhere to policies and procedures, and contribute to maintaining high-quality care standards
- General office admin including answering phones, data entry, auditing files, and supporting visitors
- Participate in a shared rota for emergency phone cover and visit monitoring outside standard hours
About you:
As a Care Coordinator, you will have a background or keen interest in care, strong IT and communication skills, and confidence using Microsoft Word, Excel, and Outlook. You will be organised, detail-oriented, and able to work calmly under pressure, both independently and as part of a team. Desirable attributes include care sector experience or a strong interest in care, and a commitment to professional development. Essential requirements include a full UK driving licence with access to a vehicle, professional appearance and a proactive approach to work.
If you have the relevant skills for the Care Coordinator role and would like to be considered, please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you.
Why Doris Jones:
At Doris Jones, we are a proud family-run business dedicated to enhancing the lives of our clients. As one of the few homecare providers rated Outstanding by the Care Quality Commission, we go the extra mile to deliver person-centred, compassionate care tailored to each individual. Founded by experienced physiotherapists, our mission is to provide families with expert care services that promote independence, dignity, and well-being in the home.
Additional information: The post is subject to an Enhanced DBS check and candidates must be authorised to work in the UK.
No recruitment agencies, please.
Please check your email inbox and spam / junk mail folder for any email correspondence for this role. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.
Care Coordinator in Westcliff-on-Sea employer: Doris Jones
Contact Detail:
Doris Jones Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Care Coordinator in Westcliff-on-Sea
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues in the care sector. They might know about openings or can put in a good word for you. Don’t be shy; people love to help!
✨Tip Number 2
Prepare for interviews by practising common questions related to care coordination. Think about your past experiences and how they relate to the role. We want you to shine when it’s your time to impress!
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've managed schedules or handled client communications in previous roles. This will demonstrate that you’re the perfect fit for the Care Coordinator position.
✨Tip Number 4
Apply through our website for the best chance at landing the job! It shows you're serious about joining Doris Jones and gives us a direct line to your application. Let’s get you on board!
We think you need these skills to ace Care Coordinator in Westcliff-on-Sea
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Care Coordinator role. Highlight your relevant experience in care, scheduling, and communication skills. We want to see how you can bring your unique strengths to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about care and how your background aligns with our mission at Doris Jones. Let us know what makes you the perfect fit for our family-run business.
Showcase Your Organisational Skills: As a Care Coordinator, being organised is key. In your application, give examples of how you've successfully managed schedules or handled multiple tasks. We love seeing candidates who can keep things running smoothly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. We can’t wait to hear from you!
How to prepare for a job interview at Doris Jones
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the Care Coordinator role. Familiarise yourself with the key responsibilities like scheduling, client communication, and record-keeping. This will help you demonstrate your knowledge and show that you're genuinely interested in the position.
✨Showcase Your Organisational Skills
As a Care Coordinator, being organised is crucial. Prepare examples from your past experiences where you've successfully managed schedules or handled multiple tasks at once. This will highlight your ability to stay calm under pressure and manage time effectively.
✨Communicate Clearly and Confidently
Strong communication skills are essential for this role. During the interview, practice clear and concise responses. You might even want to prepare a few questions to ask about the team dynamics or how they handle client communications, showing your proactive approach.
✨Demonstrate Your Passion for Care
Doris Jones values a commitment to professional development and a genuine interest in care. Share your motivations for wanting to work in this field and any relevant experiences that have shaped your passion for providing high-quality care.
