At a Glance
- Tasks: Lead complex engineering projects and ensure seamless service delivery for global submarine networks.
- Company: Join Google, a leader in AI and Infrastructure innovation.
- Benefits: Competitive salary, health benefits, and opportunities for professional growth.
- Other info: Dynamic role with excellent career advancement opportunities.
- Why this job: Make a real impact on global connectivity and cutting-edge technology.
- Qualifications: Bachelor's degree and 5 years of project management experience required.
The predicted salary is between 80000 - 100000 € per year.
The AI and Infrastructure team is redefining what’s possible. We empower Google customers with breakthrough capabilities and insights by delivering AI and Infrastructure at unparalleled scale, efficiency, reliability and velocity. Our customers include Googlers, Google Cloud customers, and billions of Google users worldwide. We’re the driving force behind Google’s groundbreaking innovations, empowering the development of our cutting‑edge AI models, delivering unparalleled computing power to global services, and providing the essential platforms that enable developers to build the future.
Google’s projects span the globe and require managers to keep the big picture in focus while being able to dive into the unique engineering challenges we face daily. As a Technical Program Manager at Google, you lead complex, multi‑disciplinary engineering projects using your engineering expertise. You plan requirements with internal customers and usher projects through the entire project lifecycle. This includes managing project schedules, identifying risks and clearly communicating them to project stakeholders. You’re equally at home explaining your team’s analyses and recommendations to executives as you are discussing the technical trade‑offs in product development with engineers. Using your extensive technical and leadership expertise, you manage projects of various size and scope, identifying future opportunities, improving processes and driving the technical directions of your programs.
The Global Submarine Networks (GSN) Operations organization is responsible for the reliability, scalability, and performance of Google’s subsea infrastructure. Our mission is to manage the transition from build to operate with uncompromising excellence, integrating complex optical transport technologies with modern, software‑defined IT Service Management (ITSM) principles. As a Regional Service Manager, you will be the foundational architect for how GSN moves from infrastructure construction to exceptional service delivery and management operating models. You will design the build‑to‑operate and service‑to‑handover frameworks, ensuring that as new subsea cable systems reach commercial acceptance, they are seamlessly integrated into a governed, compliant, and customer‑centric operational model. You will require a hybrid expertise in telecommunications (e.g., subsea/optical) and ITSM (e.g., enterprise IT).
Job responsibilities:
- Design and deliver optimized program communication plans including executive and key partner communications.
- Determine phasing and metrics associated with program lifecycle that effectively address continuous improvement including resource stewardship, including near and long‑term objectives.
- Participate in new cable system deployments to ensure all operational, telemetry, and maintenance requirements are met before commercial launch.
- Act as the executive technical point of contact for tier‑1 carrier customers, bridging the gap between their engineering teams and the network operations teams.
- Oversee the service journey, from initial customer onboarding and activation to capacity upgrades and decommissioning.
- Partner with sales to provide technical validation and solution for international connectivity products.
- Lead regional governance cadences to oversee network changes, maintenance, and risk mitigation.
Minimum qualifications:
- Bachelor’s degree or equivalent practical experience.
- 5 years of experience in program or project management.
- Experience with customer engagement, network design, network connectivity, process capability assessment, reporting, technology sales and operational support systems.
Preferred qualifications:
- 5 years of experience managing cross‑functional or cross‑team projects.
- Experience with network configuration and operational analysis.
Regional Service Manager, Global Submarine Networks - Singapore in London employer: DORID SERVICES PTE. LTD.
At Google, we pride ourselves on being an exceptional employer, particularly for the Regional Service Manager role in our Global Submarine Networks team based in Singapore. Our vibrant work culture fosters innovation and collaboration, providing employees with unparalleled opportunities for professional growth and development. With a commitment to excellence and a focus on cutting-edge technology, we empower our team members to make a meaningful impact while enjoying a supportive environment that values diversity and creativity.
StudySmarter Expert Advice🤫
We think this is how you could land Regional Service Manager, Global Submarine Networks - Singapore in London
✨Tip Number 1
Network like a pro! Attend industry events, webinars, or meetups related to telecommunications and ITSM. It's all about making connections that could lead to your next big opportunity.
✨Tip Number 2
Showcase your expertise! Create a portfolio or a LinkedIn profile that highlights your project management successes and technical skills. This will help you stand out when chatting with potential employers.
✨Tip Number 3
Prepare for interviews by brushing up on your technical knowledge and project management strategies. Be ready to discuss how you've tackled challenges in past projects and how you can bring value to the team.
✨Tip Number 4
Don't forget to apply through our website! We love seeing candidates who are genuinely interested in joining us at StudySmarter. Your application will get the attention it deserves!
We think you need these skills to ace Regional Service Manager, Global Submarine Networks - Singapore in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Regional Service Manager role. Highlight your experience in program management and any relevant telecommunications or ITSM expertise. We want to see how your skills align with our mission at StudySmarter!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a perfect fit. Don’t forget to mention specific projects or achievements that relate to the job description.
Showcase Your Communication Skills:As a Regional Service Manager, communication is key. In your application, demonstrate your ability to convey complex ideas clearly. Whether it's through your CV or cover letter, we want to see how you can bridge gaps between technical teams and stakeholders.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to keep track of your application and ensure it gets the attention it deserves. Let’s make this happen together!
How to prepare for a job interview at DORID SERVICES PTE. LTD.
✨Know Your Tech Inside Out
Make sure you brush up on your technical knowledge, especially around telecommunications and IT service management. Be ready to discuss specific technologies and how they relate to the role, as well as any relevant projects you've worked on.
✨Showcase Your Project Management Skills
Prepare examples of complex projects you've managed, focusing on your ability to lead cross-functional teams. Highlight how you’ve identified risks and communicated effectively with stakeholders, as this will be crucial for the Regional Service Manager position.
✨Understand the Customer Perspective
Since customer engagement is key, think about how you can demonstrate your understanding of customer needs and how you’ve successfully bridged gaps between engineering and customer teams in the past. This will show that you can manage the service journey effectively.
✨Prepare for Scenario Questions
Expect scenario-based questions that test your problem-solving skills. Think through potential challenges you might face in the role and how you would address them, particularly in relation to network changes and operational excellence.
