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- Tasks: Supervise despatch operations and lead a dynamic team in a fast-paced manufacturing environment.
- Company: Join a leading manufacturing company with a focus on innovation and teamwork.
- Benefits: Earn £33,000 – £37,000 plus overtime and enjoy 33 days holiday.
- Other info: Opportunity for career growth and training in a supportive environment.
- Why this job: Be hands-on with heavy equipment and make a real impact in logistics.
- Qualifications: 3+ years in logistics, forklift and crane certification preferred.
The predicted salary is between 33000 - 37000 £ per year.
£33,000 – £37,000 plus overtime + 33 days Holiday
Supervise a team of 4, despatch, packing, export, and goods inwards operations within a manufacturing environment. This hands-on role includes operation of heavy-duty overhead cranes and forklift trucks across several buildings. There are potential future responsibilities as a trainer for lifting and handling activities. Will need to be computer literate to manage the required processes on the company ERP system plus common tasks in Microsoft Excel / Word and other Office packages.
Key Responsibilities
- Despatch & Packing
- Coordinate outbound shipments in line with production schedules and customer requirements
- Supervise packing of engineered products and components to meet quality and specification standards
- Maintain packaging accuracy, integrity, and compliance with labelling policies
- Liaise with hauliers and transport teams for collections and deliveries
- Ensure that the correct commercial invoices, packing lists, customs declarations, and certificates of origin are assigned to goods being despatched
- Work with freight forwarders and customs agents to ensure best value and service is achieved for the company
- Maintain export documentation in accordance with audit and legal standards
- Receive and inspect incoming materials and deliveries
- Validate items against purchase orders and resolve discrepancies
- Record deliveries using ERP system
- Coordinate safe unloading and storage of goods
- Safely operate overhead cranes for lifting and moving heavy components
- Use forklift trucks for material handling and pallet movement
- Maintain certification and logbook of equipment operations
- Adhere to strict safety protocols for machinery use
- Supervise logistics and warehouse operatives across multiple areas
- Manage team workload based on operational priorities
- Provide coaching and performance feedback
- Use ERP system for tracking goods in/out, despatch, and stock control
- Ensure HSE compliance throughout operations
- Drive continuous improvement in packing, storage, and workflow processes
Person Specification
- Experience: 3+ years in logistics within engineering/manufacturing
- Equipment Certification: Forklift and overhead crane certification (or willingness to attain)
- Export Knowledge: Familiar with shipping paperwork and international regulations
- Technical Familiarity: Knowledge of engineered components and packing requirements
- IT Proficiency: Computer literate, including Microsoft Office and ERP systems
- Leadership: Ability to lead a multi-functional team and foster development
- Compliance Awareness: Strong understanding of HSE and trade compliance standards
Working Conditions
- Based in a production environment
- Hands-on role involving physical activity and heavy equipment
- Shift flexibility and overtime may be required from time to time
- Fast-paced environment with high standards for safety and precision
Other: Must be eligible for enhanced UK national security clearance which requires you to be a UK passport holder and willing to obtain this as required.
For more information or a confidential call please apply.
Despatch Supervisor in Stoke-on-Trent employer: Dorchester Search & Selection
Contact Detail:
Dorchester Search & Selection Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Despatch Supervisor in Stoke-on-Trent
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially in logistics and manufacturing. This will help you tailor your answers and show you're genuinely interested.
✨Tip Number 3
Practice your responses to common interview questions, especially those related to team leadership and compliance. Use the STAR method (Situation, Task, Action, Result) to structure your answers and highlight your experience.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Despatch Supervisor in Stoke-on-Trent
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in logistics and manufacturing. We want to see how your skills match the Despatch Supervisor role, so don’t be shy about showcasing your expertise with equipment like forklifts and overhead cranes!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team. Mention your leadership experience and any specific achievements in despatch or packing that demonstrate your capabilities.
Show Off Your IT Skills: Since we need someone who’s computer literate, make sure to mention your proficiency with ERP systems and Microsoft Office. If you’ve used these tools in past roles, give us some examples of how they helped you succeed!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates about the hiring process!
How to prepare for a job interview at Dorchester Search & Selection
✨Know Your Stuff
Make sure you brush up on your logistics and manufacturing knowledge. Understand the key responsibilities of a Despatch Supervisor, especially around despatch, packing, and export duties. Familiarise yourself with the ERP systems and Microsoft Office tools mentioned in the job description.
✨Showcase Your Leadership Skills
Be ready to discuss your experience in leading teams. Think of specific examples where you've successfully managed workloads or provided coaching. This role requires strong leadership, so highlight how you've fostered development in your previous positions.
✨Safety First!
Since this role involves operating heavy machinery, be prepared to talk about your understanding of safety protocols. Share any relevant certifications you have, like forklift or overhead crane certification, and demonstrate your commitment to maintaining a safe working environment.
✨Prepare for Practical Scenarios
Expect some practical questions or scenarios during the interview. They might ask how you'd handle discrepancies in deliveries or coordinate shipments under tight deadlines. Think through these situations beforehand and be ready to explain your thought process and problem-solving skills.