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- Tasks: Maximise rooms revenue through forecasting, rate management, and optimising market mix.
- Company: Join The Dorchester, a top-rated hotel known for its inclusive culture and exceptional service.
- Benefits: Enjoy complimentary stays, discounts, pension contributions, and well-being support from day one.
- Why this job: Become a legend in your field while working with talented individuals in a vibrant environment.
- Qualifications: Experience with hotel systems and strong communication skills are essential.
- Other info: Participate in exciting social events and access tailored training opportunities for career growth.
The predicted salary is between 36000 - 60000 £ per year.
Join us as a Revenue Manager (12-month FTC, Maternity Cover) at The Dorchester, recognised as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024 & 2025 and ‘Hotel of the year – London’ at the 2024 AA Hospitality Awards. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success.
When you join us as a Revenue Manager you start a unique opportunity to become celebrated as the very best in your field. You will learn not only from your fellow Legends, but also through our award‑winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.
What you’ll get:
- Complimentary Stays: Enjoy complimentary stays with breakfast at Dorchester Collection Hotels every year.
- Discounts: Benefit from discounts at various high street and online shops.
- Employee Perks: Enrol from day 1 into the Royal London Private Pension scheme (we contribute 8% towards your pension); benefit from seasonal ticket loan, rental deposit scheme, private financial advice, and eye care vouchers.
- Training and Development: Advance in your career by accessing various apprenticeships from Level 2 to Hospitality Degree Level 5. We partner with outstanding nationally recognised apprenticeship providers.
- Social Events: Participate in vibrant social events, including a summer party, winter ball, pub quizzes, and cultural and milestone recognition celebrations.
- Referral Bonus: Earn a £1000 bonus when you recommend a friend.
- Well‑being Support: Access immediate well‑being advice because we care about our employees.
We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you need us to do anything to support you during the recruitment process (such as adjustments to how you apply, alternative formats of information, or adjustments to the assessment process itself), please do call People & Culture team on 02073197011 or email PeopleAndCultureLondon.UK@dorchestercollection.com so that we can discuss how we can support you through this process.
What you’ll do:
You will be responsible for maximising rooms revenue during your day. This will include accurate forecasting, rate management and optimising the channel and market mix. The Revenue Manager is to implement revenue management strategies and processes, in order to optimise and maximise revenues throughout the hotel supporting the Area Director of Revenue, primarily for rooms’ revenue by monitoring demands, trends and market conditions. To facilitate smooth and effective communication with all departments to ensure a seamless, highly satisfactory and incomparable service. You’ll also show flexibility and creativity in dealing with guests’ special requests involving special rates for long stays or corporate agreements and even special occasions.
The items shared are the essence of a day in the life of a Revenue Manager, but we’ll make sure you are provided with specifics on how we care for our hotel.
What you’ll bring:
Previous knowledge of hotel systems preferably to include GDS, PMS, Revenue Management, Group and Analytical systems and software such as SynXis, Opera, IDeaS an asset. Highly computer literate, skilled and knowledgeable in Microsoft Excel (Macros, Visual Basic & Pivot Tables). Our values of Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As Revenue Manager you’ll have the opportunity to bring these to life and continue to create our legacy. Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic. English is the primary language used in our hotel. You can comfortably communicate in this language.
Job Location: United Kingdom Location 53 Park Lane, Mayfair W1K 1QA London
Who we are:
We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience. Treasured by guests. Cherished by employees. Celebrated worldwide. Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity.
Revenue Manager - Mat Cover employer: Dorchester Hotel Ltd.
Contact Detail:
Dorchester Hotel Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Revenue Manager - Mat Cover
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might have insights into The Dorchester. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for the interview by researching The Dorchester’s values and culture. Show us how your passion and personality align with our commitment to inclusiveness and creativity. We love candidates who resonate with our ethos!
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to boost your confidence. Focus on articulating your experience with revenue management systems and how you can contribute to maximising our rooms revenue.
✨Tip Number 4
Don’t forget to follow up after your interview! A simple thank-you email expressing your appreciation for the opportunity can leave a lasting impression. It shows us you’re genuinely interested in joining our team at The Dorchester.
We think you need these skills to ace Revenue Manager - Mat Cover
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for the hospitality industry shine through. We want to see how excited you are about the role of Revenue Manager and how you can contribute to our vibrant culture at The Dorchester.
Tailor Your CV: Make sure to tailor your CV to highlight relevant experience and skills that match the job description. We love seeing how your previous roles have prepared you for this position, especially in revenue management and communication.
Be Creative in Your Cover Letter: Your cover letter is a chance to showcase your personality! Use it to tell us why you’re the perfect fit for our team and how you embody our values of Passion, Personality, Respect, Working Together, and Creativity.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at The Dorchester. We can’t wait to hear from you!
How to prepare for a job interview at Dorchester Hotel Ltd.
✨Know Your Numbers
As a Revenue Manager, you'll need to demonstrate your analytical skills. Brush up on key metrics like RevPAR, occupancy rates, and forecasting techniques. Be ready to discuss how you've used data to drive revenue in previous roles.
✨Showcase Your Software Savvy
Familiarity with hotel systems is crucial. Make sure you can talk confidently about your experience with GDS, PMS, and revenue management software like SynXis or Opera. If you have any specific examples of how you've used these tools to optimise revenue, share them!
✨Emphasise Communication Skills
Effective communication is key in this role. Prepare to give examples of how you've collaborated with different departments to enhance guest experiences. Highlight any instances where your communication skills led to successful outcomes.
✨Align with Their Values
The Dorchester values passion, personality, respect, working together, and creativity. Think of examples from your past that reflect these values. Showing that you resonate with their culture will set you apart as a candidate who fits right in.