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- Tasks: Ensure our hotel runs smoothly by performing essential maintenance and repairs.
- Company: Join the award-winning Dorchester Collection, known for its inclusive culture.
- Benefits: Enjoy complimentary stays, discounts, pension contributions, and well-being support.
- Why this job: Be part of a dynamic team that values creativity and collaboration.
- Qualifications: 3+ years as a Maintenance Engineer in a 5-star hotel with strong communication skills.
- Other info: Participate in exciting social events and access tailored training opportunities.
The predicted salary is between 30000 - 42000 £ per year.
Join us as a Maintenance Engineer at 45 Park Lane, recently recognised as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success.
We care about your career and are proud to have the absolute best people in the industry. When you join us as a Maintenance Engineer at 45 Park Lane you will have a unique opportunity to excel in your field. You will learn from your fellow Legends and our award-winning learning academy to achieve the highest standards in craft, service, and leadership.
What you'll get
- Complimentary Stays: Enjoy complimentary stays with breakfast at Dorchester Collection Hotels every year.
- Discounts: Get 50% off food and beverages at selected bars and restaurants within the Dorchester Collection; enjoy Friends & Family stay discounts at our hotels; benefit from discounts at various high street and online shops.
- Employee Perks: Enrol from day 1 into the Private Pension scheme (we contribute 8% towards your pension); benefit from Seasonal ticket loan, Rental deposit scheme, private financial advice, and Eye care vouchers.
- Training and Development: Advance in your career by accessing various apprenticeships from Level 2 to Hospitality Degree Level 5. We partner with outstanding nationally recognised Apprenticeship providers.
- Social Events: Participate in vibrant social events, including a summer party, winter ball, pub quizzes, and cultural and milestone recognition celebrations.
- Referral Bonus: Earn a £1000 bonus when you recommend a friend.
- Well‑being Support: Access immediate well‑being advice because we care about our employees.
What you'll do
- As a Maintenance Engineer, you'll enjoy your work and take pride in delighting our guests.
- You will be responsible for caring for the Hotel during their day and night shifts to ensure our guests receive nothing but the best experience.
- You will be responsible for checking all essential plants and repairs where necessary during their day.
- You will carry out mechanical and electrical work, setting out jobs from drawings, specifications and requisition the necessary installation materials as well as instruct operatives in the methods to complete the job.
- You will be dealing with day to day requests.
- You will be working together with other Engineers on the PPM programs.
What you'll bring
- Minimum 3 years’ experience as a Maintenance Engineer or similar position in a 5 star Hotel.
- Strong verbal communication skills – English is the primary language used in our hotel.
- Good communication skills with a strong customer service ethic.
Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity.
Maintenance Engineer employer: Dorchester Hotel Ltd.
Contact Detail:
Dorchester Hotel Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Maintenance Engineer
✨Tip Number 1
Network like a pro! Reach out to current or former employees at 45 Park Lane on LinkedIn. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by researching the hotel’s values and culture. Show us how your passion and personality align with what we stand for. We love candidates who can connect their skills to our mission!
✨Tip Number 3
Practice common interview questions, especially those related to teamwork and customer service. We want to see how you handle real-life scenarios, so think of examples that showcase your experience as a Maintenance Engineer.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows us that you’re genuinely interested in joining our team at 45 Park Lane.
We think you need these skills to ace Maintenance Engineer
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for maintenance engineering shine through. Share specific experiences that highlight your love for the craft and how it aligns with our values at 45 Park Lane.
Tailor Your CV: Make sure to tailor your CV to the role of Maintenance Engineer. Highlight relevant skills and experiences that match the job description, especially your customer service ethic and teamwork abilities.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We want to understand your qualifications without having to decipher complex terms!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the details you need about the role and our amazing culture.
How to prepare for a job interview at Dorchester Hotel Ltd.
✨Know Your Stuff
Make sure you brush up on your technical skills and knowledge related to maintenance engineering. Familiarise yourself with common mechanical and electrical systems, as well as any specific equipment used in luxury hotels. This will help you answer technical questions confidently.
✨Showcase Your Customer Service Skills
Since this role involves ensuring a great experience for guests, be prepared to discuss how you've handled customer service situations in the past. Share examples that highlight your strong communication skills and ability to work collaboratively with others.
✨Emphasise Teamwork
The job requires working closely with other engineers, so be ready to talk about your experience in team settings. Discuss how you’ve contributed to team projects and how you handle conflicts or challenges within a group.
✨Align with Their Values
Research the company’s values of passion, personality, respect, working together, and creativity. Think of examples from your past experiences that demonstrate how you embody these values, and be ready to share them during the interview.