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For Companies At a Glance
- Tasks: Manage reservations and provide top-notch customer service in a luxury hotel setting.
- Company: Prestigious luxury hotel chain in the heart of London.
- Benefits: Competitive salary, perks, and a vibrant work environment.
- Why this job: Join a global team and enhance your hospitality skills while speaking Italian.
- Qualifications: Fluent in English and Italian with strong communication skills.
- Other info: Fast-paced environment with opportunities for career advancement.
The predicted salary is between 36000 - 60000 £ per year.
A luxury hotel chain in London is seeking a Reservations Specialist who speaks Italian to join their global contact centre.
Responsibilities include managing reservations, addressing guest enquiries, and providing exceptional customer service.
The ideal candidate will have excellent communication skills in both English and Italian, and will thrive in a fast-paced environment.
Competitive salary and perks offered.
Italian Reservations Specialist - Luxury Hotel Experience in London employer: Dorchester Hotel Ltd.
Contact Detail:
Dorchester Hotel Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Italian Reservations Specialist - Luxury Hotel Experience in London
✨Tip Number 1
Make sure to brush up on your Italian and English communication skills. Practise common phrases you might use when managing reservations or addressing guest enquiries. This will help you sound confident and professional during interviews.
✨Tip Number 2
Research the luxury hotel chain before your interview. Familiarise yourself with their values, services, and any recent news. This shows that you're genuinely interested in the role and helps you tailor your answers to fit their culture.
✨Tip Number 3
Prepare for situational questions by thinking of examples from your past experiences where you provided exceptional customer service. We all know that in a fast-paced environment, being able to think on your feet is crucial!
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Italian Reservations Specialist - Luxury Hotel Experience in London
Some tips for your application 🫡
Show Off Your Language Skills: Since we're looking for someone who speaks Italian, make sure to highlight your language proficiency in both English and Italian. Use examples from your past experiences where you’ve used these skills to impress guests or resolve issues.
Tailor Your CV: We want to see how your experience aligns with the role of a Reservations Specialist. Customise your CV to showcase relevant roles, especially those in customer service or hospitality, and don’t forget to mention any luxury hotel experience!
Craft a Stellar Cover Letter: Your cover letter is your chance to shine! Tell us why you’re passionate about working in a luxury hotel environment and how you can contribute to our team. Keep it engaging and personal – we love a bit of personality!
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the easiest way for us to review your application and get back to you quickly. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Dorchester Hotel Ltd.
✨Brush Up on Your Italian
Since the role requires fluency in Italian, make sure to practice your language skills before the interview. Prepare to answer questions in both English and Italian, as this will showcase your proficiency and confidence.
✨Know the Hotel Inside Out
Research the luxury hotel chain thoroughly. Familiarise yourself with their values, services, and any recent news. This knowledge will help you demonstrate your genuine interest in the company and how you can contribute to their success.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think of specific situations where you went above and beyond for a guest, as this will highlight your suitability for the Reservations Specialist role.
✨Stay Calm Under Pressure
The job is in a fast-paced environment, so be ready to discuss how you handle stress and multitasking. Share strategies you use to stay organised and efficient, which will reassure the interviewers that you can thrive in their dynamic setting.
