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For Companies At a Glance
- Tasks: Manage reservations and provide top-notch customer service in a luxury hotel setting.
- Company: Prestigious luxury hotel chain in the heart of London.
- Benefits: Competitive salary, perks, and a vibrant work environment.
- Why this job: Join a global team and enhance your hospitality skills while speaking Italian.
- Qualifications: Fluent in English and Italian with strong communication skills.
- Other info: Fast-paced environment with opportunities for career advancement.
The predicted salary is between 36000 - 60000 £ per year.
A luxury hotel chain in London is seeking a Reservations Specialist who speaks Italian to join their global contact centre.
Responsibilities include managing reservations, addressing guest enquiries, and providing exceptional customer service.
The ideal candidate will have excellent communication skills in both English and Italian, and will thrive in a fast-paced environment.
Competitive salary and perks offered.
Italian Reservations Specialist - Luxury Hotel Experience employer: Dorchester Hotel Ltd.
Contact Detail:
Dorchester Hotel Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Italian Reservations Specialist - Luxury Hotel Experience
✨Tip Number 1
Make sure to brush up on your Italian and English communication skills. Practise common phrases you might use when managing reservations or addressing guest enquiries. This will help you feel more confident during interviews!
✨Tip Number 2
Research the luxury hotel chain and understand their values and customer service standards. This knowledge will not only impress them but also help you tailor your responses to show you're a perfect fit for their team.
✨Tip Number 3
Network with current or former employees of the hotel chain. They can provide insider tips on what the company looks for in a Reservations Specialist and may even refer you directly, which can give you a leg up in the application process.
✨Tip Number 4
Don't forget to apply through our website! We make it easy for you to showcase your skills and experience. Plus, it shows you're serious about joining the team and helps us keep track of your application.
We think you need these skills to ace Italian Reservations Specialist - Luxury Hotel Experience
Some tips for your application 🫡
Show Off Your Language Skills: Since we're looking for someone who speaks Italian, make sure to highlight your language proficiency in both English and Italian. Use examples from your past experiences where you’ve used these skills to impress guests or resolve issues.
Tailor Your CV: Don’t just send a generic CV! We want to see how your experience aligns with the role of a Reservations Specialist. Mention any relevant roles in customer service or reservations, especially in luxury settings, to catch our eye.
Be Personable in Your Cover Letter: Your cover letter is your chance to show us your personality! Share why you’re passionate about hospitality and how you can contribute to our team. A friendly tone goes a long way in making a great first impression.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status!
How to prepare for a job interview at Dorchester Hotel Ltd.
✨Brush Up on Your Italian
Since the role requires fluency in Italian, make sure to practice your language skills before the interview. Prepare to answer questions in both English and Italian, as this will showcase your proficiency and confidence.
✨Know the Hotel Inside Out
Research the luxury hotel chain thoroughly. Familiarise yourself with their values, services, and any recent news. This knowledge will help you demonstrate your genuine interest in the company and how you can contribute to their success.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you provided exceptional customer service. Think of specific situations where you went above and beyond for a guest, as this will highlight your suitability for the Reservations Specialist role.
✨Stay Calm Under Pressure
The job is in a fast-paced environment, so be ready to discuss how you handle stress and multitasking. Share strategies you use to stay organised and efficient, which will reassure the interviewers that you can thrive in their dynamic setting.
