At a Glance
- Tasks: Respond to group and event enquiries, prepare proposals, and ensure smooth event planning.
- Company: Join the prestigious Dorchester Collection with a vibrant and supportive culture.
- Benefits: Enjoy fantastic bonuses, complimentary stays, discounts, and professional development opportunities.
- Other info: Dynamic work environment with excellent career growth and well-being support.
- Why this job: Be part of an exciting team that creates memorable events and experiences.
- Qualifications: Strong communication skills and a passion for customer service are essential.
The predicted salary is between 28200 - 28400 £ per year.
What you’ll get
- Fantastic Employee bonus scheme and Excellent Service charge
- Complimentary stays including breakfast across the Dorchester Collection Hotels
- 50% F&B discount at selected bars and restaurants within the Dorchester Collection
- Vibrant Social events that bring employees together including Summer party and Winter ball
- Amazing benefits such as discounts in various high street and online shops, seasonal ticket loan, rental deposit scheme and competitive Private Pension Scheme
- Apprenticeship, training and development opportunities - from Level 2 (Hospitality Team Member) up to Level 5 (Operations Manager) and many others.
- £1,000 bonus when you recommend a friend
- Access to immediate well being advice, because We Care about our employees
What you’ll do
- Reactive respond to all groups and events enquiries received by phone or email for The Dorchester and Coworth Park
- Check availability and ensure accurate data entry into Nexus as per the company standards
- Send a proposal according to clients’ requirements within 24hrs
- Proactively follow up on all enquiries up to 3 times to maximise conversion
- Work with respective sales manager where required to negotiate where appropriate, schedule site visit and convert business
- Prepare contracts and proforma when the client is securing the event with us, ensuring payments and signed documents are received within specified timeline
- Prepare and complete a detailed handover to the allocated Events Manager.
The items shared are the essence of a day in the life of a Group & Events Sales Executive but we’ll make sure you are provided with specifics on how we care for our hotel.
What you’ll bring
Our values of Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Sales Executive you’ll have the opportunity to bring these to life and continue to create our legacy. Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic. English is the primary language used in our hotel. You can comfortably communicate in this language.
Job Location
United Kingdom Location 53 Park Lane, Mayfair W1K 1QA London
Recruitment support
If you need us to do anything to support you during the recruitment process, such as adjustments to how you apply, alternative formats of information, or adjustments to the assessment process itself, please email careers.dc@dorchestercollection.com so that we can discuss how we can support you through the process.
Groups & Events Sales Executive employer: Dorchester Hotel Ltd.
At Dorchester Collection, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters collaboration and creativity. Our employees enjoy fantastic benefits, including a generous bonus scheme, complimentary stays at our luxurious hotels, and extensive training opportunities to support career growth. Located in the heart of Mayfair, London, we provide a unique environment where passion and respect are at the forefront, ensuring that every team member feels valued and empowered.
