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For Companies At a Glance
- Tasks: Create stunning floral arrangements and provide exceptional guest experiences.
- Company: Join the renowned Dorchester Collection, celebrated for its extraordinary service and talented team.
- Benefits: Enjoy bonuses, discounts, complimentary stays, and vibrant social events.
- Why this job: Be part of a creative team that values passion, personality, and inclusivity.
- Qualifications: Strong communication skills and a customer service mindset are essential.
- Other info: Opportunities for training and development from Level 2 to Level 5.
We care about your career and are known for having the absolute best people in the industry. When you join us as a Florist, you start a unique opportunity to become celebrated as the very best in your field. You will learn not only from your fellow Legends but also through our award-winning learning academy, enabling you to achieve the highest standards of craft, service, and leadership, and to become a legend in your own story.
What you will get
- Fantastic Employee bonus scheme and Excellent Service charge
- Complimentary stays including breakfast across the Dorchester Collection Hotels
- 50% F&B discount at selected bars and restaurants within the Dorchester Collection
- Vibrant social events, including Summer party and Winter ball
- Amazing benefits such as discounts in various high street and online shops, seasonal ticket loan, rental deposit scheme, and a competitive Private Pension Scheme
- Apprenticeship, training, and development opportunities from Level 2 (Hospitality Team Member) up to Level 5 (Operations Manager), among others
- £1,000 bonus when you recommend a friend
- Access to immediate wellbeing advice, because We Care about our employees
What you will do
You will love what you do and take pride in delighting our guests:
- You will be responsible for creating beautiful floral and plant arrangements for various parts of the hotel, including caring for plant materials, creating and delivering floral arrangements, meeting guests, and organizing bespoke arrangements tailored to their requirements, ensuring an exceptional guest experience.
- Handling special requests such as bespoke arrangements for rooms or suites, creating wedding and event flowers, and bouquets for delivery across London. These requests are fulfilled by our florists, along with assistant florist managers and designer florists.
What you will bring
Our values of Passion, Personality, Respect, Working Together, and Creativity guide us daily. As a Florist, you will have the opportunity to embody these values and continue to create our legacy.
- Great communication skills and a strong customer service ethic are essential to keep our departments running smoothly.
- Proficiency in English, as it is the primary language used in our hotel, is required for effective communication.
Job Location
United Kingdom, 53 Park Lane, Mayfair W1K 1QA London
Who we are
We work with some of the most talented and unique individuals in our business, ensuring the extraordinary guest experience of Dorchester Collection and its hotels. Our people bring our vision to life. As part of our Dorchester Collection Family, we support your development by nurturing your personality, fostering a culture of trust, collaboration, and appreciation. Through annual personal development planning, tailored learning opportunities, and our Academy programs, you will be part of creating a bespoke experience.
Treasure by guests. Cherished by employees. Celebrated worldwide.
Diversity and Inclusion
Diversity and Inclusion are core to our We Care philosophy. We aim to create an environment where all employees feel valued and respected, promoting positive engagement. We strive to build a culture of inclusivity, reflected in our core values of Passion, Personality, Respect, Working Together, and Creativity.
If you need support during the recruitment process, such as adjustments to your application or assessment formats, please email careers.dc@dorchestercollection.com. We will discuss how we can assist you. Please note, we cannot respond to individual inquiries about updates.
Florist employer: Dorchester Hotel Ltd.
Contact Detail:
Dorchester Hotel Ltd. Recruiting Team
careers.dc@dorchestercollection.com
StudySmarter Expert Advice 🤫
We think this is how you could land Florist
✨Tip Number 1
Familiarise yourself with the latest floral trends and techniques. Being knowledgeable about current styles and arrangements will not only impress during interviews but also show your passion for the craft.
✨Tip Number 2
Network with other florists and professionals in the hospitality industry. Attend local events or workshops to build connections, as personal recommendations can often lead to job opportunities.
✨Tip Number 3
Prepare to showcase your creativity by bringing a portfolio of your previous work. Highlighting your best floral arrangements can set you apart from other candidates and demonstrate your skills effectively.
✨Tip Number 4
Emphasise your customer service skills during conversations. The role requires great communication and a strong service ethic, so be ready to share examples of how you've delighted customers in the past.
We think you need these skills to ace Florist
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Florist at The Dorchester. Familiarise yourself with the specific tasks mentioned in the job description, such as creating floral arrangements and handling special requests.
Tailor Your CV: Craft your CV to highlight relevant experience in floristry or customer service. Emphasise any previous roles where you demonstrated creativity, communication skills, and teamwork, aligning with the values of Passion, Personality, Respect, Working Together, and Creativity.
Write a Compelling Cover Letter: In your cover letter, express your passion for floristry and your desire to contribute to The Dorchester's legacy. Mention specific examples of your work that showcase your skills and how they align with the company's values.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that your documents are well-formatted and professional. A polished application reflects your attention to detail.
How to prepare for a job interview at Dorchester Hotel Ltd.
✨Showcase Your Creativity
As a Florist, creativity is key. Bring examples of your previous floral arrangements or designs to the interview. This not only demonstrates your skills but also shows your passion for the craft.
✨Emphasise Customer Service Skills
Highlight your experience in customer service during the interview. The Dorchester values great communication and a strong customer service ethic, so be prepared to share examples of how you've delighted customers in the past.
✨Understand the Company Values
Familiarise yourself with The Dorchester's core values: Passion, Personality, Respect, Working Together, and Creativity. Be ready to discuss how you embody these values in your work as a Florist.
✨Prepare for Bespoke Requests
Since you'll be handling special requests, think about how you would approach creating bespoke arrangements. Be ready to discuss your process and how you ensure an exceptional guest experience.
