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- Tasks: Deliver a 5-star experience and support supervisors in running a station.
- Company: Join Coworth Park, a top-rated workplace known for inclusiveness and excellence.
- Benefits: Enjoy bonuses, discounts, training opportunities, and complimentary hotel stays.
- Why this job: Be part of a vibrant culture that values creativity and teamwork while making guests feel special.
- Qualifications: Strong communication skills and a passion for customer service are essential.
- Other info: Opportunities for apprenticeships and immediate well-being advice available.
The predicted salary is between 22000 - 30000 £ per year.
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Join us as a Spa Waiter at Coworth Park, recently recognised as one of The Sunday Times Top 10 Best Places to Work for in 2024. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success.
We care about your career and are known for having the absolute best people in the industry. When you join us as a Waiter you start a unique opportunity to become celebrated as the very best in your field. You\’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.
What you\’ll get
As a Spa Waiter at Coworth Park, here are just some of the great benefits you will receive:
- Fantastic Employee bonus scheme and Excellent Service charge
- Complimentary stays including breakfast across the Dorchester Collection Hotels – up to 48 nights every year
- 50% F&B discount at selected bars and restaurants within the Dorchester Collection
- Vibrant Social events that bring employees together including a Winter ball
- Amazing benefits such as discounts in various high street and online shops, enhanced family leave entitlements and competitive Private Pension Scheme
- Apprenticeship, training and development opportunities
- Up to £1000 bonus when you recommend a friend
- Access to immediate well being advice, because We Care about our employees
What you\’ll do
You\’ll love what you do and take pride in delighting our guests:
- You will be responsible for delivering the ultimate 5-star experience ensuring that all guest needs are fulfilled during their day.
- This will include supporting supervisors in running a station, greeting guests and menu knowledge all to ensure our guests receives nothing but the best experience.
- You\’ll also show flexibility and creativity in dealing with our guests\’ special requests and in dealing with challenges that may arise during the day.
The items shared are the essence of a day in the life of a Waiter, but we\’ll make sure you are provided with specifics on how we care for our hotel.
What you\’ll bring
- Our values of, Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Waiter you’ll have the opportunity to bring these to life and continue to create our legacy.
- Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.
English is the primary language used in our hotel. You can comfortably communicate in this language.
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Spa Waiter employer: DORCHESTER COLLECTION
Contact Detail:
DORCHESTER COLLECTION Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Waiter
✨Tip Number 1
Familiarise yourself with Coworth Park's values and culture. Understanding their emphasis on passion, personality, respect, and creativity will help you align your approach during interviews and interactions.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've gone above and beyond for guests in previous roles. This will demonstrate your commitment to delivering a 5-star experience.
✨Tip Number 3
Network with current or former employees of Coworth Park if possible. They can provide insights into the work environment and expectations, which can be invaluable during your application process.
✨Tip Number 4
Be ready to discuss how you handle challenges and special requests from guests. Highlighting your flexibility and creativity in these situations will set you apart as a candidate who can thrive in a dynamic environment.
We think you need these skills to ace Spa Waiter
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Spa Waiter at Coworth Park. Familiarise yourself with the job description and think about how your skills and experiences align with their expectations.
Tailor Your CV: Customise your CV to highlight relevant experience in hospitality or customer service. Emphasise any previous roles where you demonstrated strong communication skills, flexibility, and creativity, as these are key traits for this position.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the role and the values of Coworth Park. Share specific examples of how you've delivered excellent service in the past and how you embody their values of respect, teamwork, and creativity.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application demonstrates attention to detail and professionalism, which are crucial in the hospitality industry.
How to prepare for a job interview at DORCHESTER COLLECTION
✨Show Your Passion for Service
During the interview, express your enthusiasm for providing excellent customer service. Share specific examples of how you've gone above and beyond to ensure guests have a memorable experience.
✨Demonstrate Team Spirit
Highlight your ability to work collaboratively with others. Discuss past experiences where you successfully supported your team, as this role values working together and inclusiveness.
✨Be Prepared for Scenario Questions
Expect questions that assess your problem-solving skills and creativity in handling guest requests. Prepare by thinking of situations where you had to think on your feet and adapt to challenges.
✨Know the Company Values
Familiarise yourself with Coworth Park's core values: Passion, Personality, Respect, Working Together, and Creativity. Be ready to discuss how you embody these values in your work and interactions.
