Spa Therapist

Spa Therapist

London Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Provide exceptional spa treatments and ensure guests have a memorable experience.
  • Company: Join The Dorchester, a renowned luxury hotel known for its outstanding service and team.
  • Benefits: Enjoy bonuses, discounts, complimentary stays, and vibrant social events.
  • Why this job: Become a legend in your field with award-winning training and a supportive culture.
  • Qualifications: Strong communication skills and a passion for customer service are essential.
  • Other info: Opportunities for apprenticeships and career development from Level 2 to Level 5.

The predicted salary is between 24000 - 36000 £ per year.

Position Overview

Join us as a Spa Therapist at Mayfair Park Residences, recently recognised as one of The Sunday Times Top 10 Best Places to Work for in 2024. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success.

We care about your career and are proud to have the absolute best people in the industry. When you join us as a Spa Therapist at 45 Park Lane, you will have a unique opportunity to excel in your field. You will learn from your fellow Legends and our award-winning learning academy to achieve the highest standards in craft, service, and leadership

What you\’ll get

  • Complimentary Stays: Enjoy 12 complimentary stays with breakfast at Dorchester Collection Hotels every year.
  • Discounts: Get 50% off food and beverages at selected bars and restaurants within the Dorchester Collection: Enjoy Friends & Family stay discounts out hotels, Benefit from discounts at various high street and online shops
  • Employee Perks: Enrol from day 1 into the Aviva Private Pension scheme (we contribute 8% towards your pension); Benefit from Seasonal ticket loan, Rental deposit scheme, private financial advice, and Eye care vouchers.
  • Training and Development: Advance in your career by accessing various apprenticeships from Level 2 to Hospitality Degree Level 5. We partner with outstanding nationally recognised Apprenticeship providers.
  • Social Events: Participate in vibrant social events, including a summer party, winter ball, pub quizzes, and cultural and milestone recognition celebrations.
  • Referral Bonus: Earn a £1000 bonus when you recommend a friend.
  • Well-being Support: Access immediate well-being advice because we care about our employees.
  • What you\’ll do

    As a Spa Therapist, you\’ll enjoy your work and take pride in delighting our guests:

  • Guest Care and Treatments: As a Spa Therapist you will provide a wide range of spa treatments including massages, beauty treatments, facials, and nail polishing. This also includes retailing skin care products to guests, accurately completing consultation forms, and maintaining high standards in the treatment room following spa standards.
  • Guest Requests: As a Spa Therapist you will handle special requests from guests, including preferences for therapists and treatment methods, as well as show intuition and empathy, especially when guests are celebrating special occasions.
  • What you\’ll bring

    Essential Skills and Experience

  • Previous experience in a Spa – at least 3 years, as a beauty therapist performing a wide range of treatments
  • Qualifications- ITEC, CIBTAC, CIDESCO or NVQ level 3 or equivalent qualification in all beauty treatments and massage including deep tissue massage and electrical facial and body treatments.
  • Knowledge of treatments, contra-indications and skincare retail sales is desirable
  • Strong verbal communication skills – English is the primary language used in our hotel.
  • Immaculate personal grooming standards
  • Preferred Skills and Experience

  • Strong, proven retail sales background
  • Qualification in Reflexology
  • Spa Therapist employer: DORCHESTER COLLECTION

    At The Dorchester, we pride ourselves on being an exceptional employer, offering our Spa Therapists not only competitive pay but also a vibrant work culture that celebrates teamwork and creativity. With access to our award-winning learning academy, employees can grow their skills and advance their careers through various training opportunities, while enjoying fantastic benefits like complimentary stays at our hotels and a generous employee bonus scheme. Join us in a location renowned for luxury and excellence, where your contributions are valued and celebrated.
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    Contact Detail:

    DORCHESTER COLLECTION Recruiting Team

    StudySmarter Expert Advice 🤫

    We think this is how you could land Spa Therapist

    ✨Tip Number 1

    Familiarise yourself with the latest spa treatments and techniques. Being knowledgeable about current trends in the industry will not only impress during your interview but also show your passion for the role.

    ✨Tip Number 2

    Network with professionals in the spa and wellness industry. Attend local events or workshops to meet potential colleagues and mentors who can provide insights and possibly refer you to opportunities at The Dorchester.

    ✨Tip Number 3

    Demonstrate your customer service skills in real-life scenarios. Consider volunteering or working part-time in a customer-facing role to build your experience and showcase your ability to handle special requests with empathy.

    ✨Tip Number 4

    Research The Dorchester's values and culture. Understanding their commitment to excellence and employee well-being will help you align your responses during interviews, making you a more attractive candidate.

    We think you need these skills to ace Spa Therapist

    Excellent Communication Skills
    Customer Service Orientation
    Empathy and Intuition
    Attention to Detail
    Knowledge of Spa Treatments
    Retail Skills for Skincare Products
    Ability to Handle Special Requests
    Time Management
    Teamwork and Collaboration
    Adaptability to Changing Situations
    Passion for Wellness and Beauty
    Creativity in Treatment Customisation
    Professionalism and Integrity

    Some tips for your application 🫡

    Understand the Role: Before applying, make sure you fully understand the responsibilities of a Spa Therapist. Familiarise yourself with the types of treatments you'll be providing and the level of customer service expected.

    Tailor Your CV: Highlight relevant experience in your CV, especially any previous roles in spa or beauty therapy. Emphasise your skills in communication and customer service, as these are crucial for the role.

    Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the industry and your commitment to providing exceptional service. Mention specific experiences that demonstrate your ability to handle guest requests with empathy and intuition.

    Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally.

    How to prepare for a job interview at DORCHESTER COLLECTION

    ✨Showcase Your Passion for Wellness

    As a Spa Therapist, your passion for wellness and self-care should shine through. Be prepared to discuss why you love the spa industry and how you stay updated on the latest trends and treatments. This enthusiasm can set you apart from other candidates.

    ✨Demonstrate Excellent Communication Skills

    Effective communication is key in this role. During the interview, practice clear and confident communication. Share examples of how you've successfully interacted with clients in the past, especially in handling special requests or concerns.

    ✨Highlight Your Customer Service Experience

    The ability to provide exceptional customer service is crucial. Prepare to discuss specific instances where you went above and beyond for a guest or client. This will show that you understand the importance of creating memorable experiences.

    ✨Prepare for Scenario-Based Questions

    Expect scenario-based questions that assess your problem-solving skills and empathy. Think about how you would handle various situations, such as a last-minute treatment change or a guest with special requests. Practising these scenarios can help you respond confidently.

    Spa Therapist
    DORCHESTER COLLECTION
    Location: London
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