At a Glance
- Tasks: Provide luxurious spa treatments and create unforgettable experiences for our guests.
- Company: Join the prestigious Dorchester Collection, celebrated for its exceptional service and inclusive culture.
- Benefits: Enjoy 12 complimentary hotel stays, discounts on food, and a robust pension scheme.
- Other info: Participate in fun social events and enjoy well-being support.
- Why this job: Be part of a dynamic team where your skills are nurtured and celebrated.
- Qualifications: 3 years of spa experience and relevant beauty therapy qualifications required.
The predicted salary is between 24000 - 36000 £ per year.
Who we are
Our Hotels
We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust, collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience. Treasured by guests. Cherished by employees. Celebrated worldwide.
Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity.
If you need us to do anything to support you during the recruitment process, such as adjustments to how you apply, alternative formats of information, or adjustments to the assessment process itself, please email so that we can discuss how we can support you through the process.
Position Overview
Join us as a Spa Therapist at The Dorchester Hotel, recently recognised as one of The Sunday Times Top 10 Best Places to Work for in 2024. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success.
We care about your career and are proud to have the absolute best people in the industry. When you join us as a Spa Therapist at The Dorchester Hotel, you will have a unique opportunity to excel in your field. You will learn from your fellow Legends and our award-winning learning academy to achieve the highest standards in craft, service, and leadership.
What you’ll get
- Complimentary Stays: Enjoy 12 complimentary stays with breakfast at Dorchester Collection Hotels every year.
- Discounts: Get 50% off food and beverages at selected bars and restaurants within the Dorchester Collection; enjoy Friends & Family stay discounts at our hotels; benefit from discounts at various high street and online shops.
- Employee Perks: Enrol from day 1 into the Aviva Private Pension scheme (we contribute 8% towards your pension); benefit from Seasonal ticket loan, Rental deposit scheme, private financial advice, and Eye care vouchers.
- Training and Development: Advance in your career by accessing various apprenticeships from Level 2 to Hospitality Degree Level 5. We partner with outstanding nationally recognised Apprenticeship providers.
- Social Events: Participate in vibrant social events, including a summer party, winter ball, pub quizzes, and cultural and milestone recognition celebrations.
- Referral Bonus: Earn a £1000 bonus when you recommend a friend.
- Well-being Support: Access immediate well-being advice because we care about our employees.
What you’ll do
As a Spa Therapist, you’ll enjoy your work and take pride in delighting our guests:
- Guest Care and Treatments: As a Spa Therapist you will provide a wide range of spa treatments including massages, beauty treatments, facials, and nail polishing. This also includes retailing skin care products to guests, accurately completing consultation forms, and maintaining high standards in the treatment room following spa standards.
- Guest Requests: As a Spa Therapist you will handle special requests from guests, including preferences for therapists and treatment methods, as well as show intuition and empathy, especially when guests are celebrating special occasions.
What you’ll bring
Essential Skills and Experience
- Previous experience in a Spa - at least 3 years, as a beauty therapist performing a wide range of treatments.
- Qualifications: ITEC, CIBTAC, CIDESCO or NVQ level 3 or equivalent qualification in all beauty treatments and massage including deep tissue massage and electrical facial and body treatments.
- Knowledge of treatments, contra-indications and skincare retail sales is desirable.
- Strong verbal communication skills – English is the primary language used in our hotel.
- Immaculate personal grooming standards.
Preferred Skills
- Strong, proven retail sales background.
- Qualification in Reflexology.
We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you need us to do anything to support you during the recruitment process (such as adjustments to how you apply, alternative formats of information, or adjustments to the assessment process itself), please do call People & Culture team on or email so that we can discuss how we can support you through this process.
Job Location
United Kingdom Location: 53 Park Lane, Mayfair W1K 1QA London
Spa Therapist employer: DORCHESTER COLLECTION
At The Dorchester Hotel, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values diversity and inclusivity. As a Spa Therapist, you will benefit from extensive training and development opportunities, alongside generous perks such as complimentary stays and discounts, all while working in one of the most prestigious locations in London. Join us to be part of a team that cherishes its employees and is dedicated to creating extraordinary experiences for our guests.
StudySmarter Expert Advice🤫
We think this is how you could land Spa Therapist
✨Tip Number 1
Network like a pro! Connect with people in the spa and wellness industry, attend events, and join relevant groups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! If you can, offer to do a trial treatment or demo at the interview. This gives you a chance to showcase your expertise and personality, which is super important in a guest-focused role like Spa Therapist.
✨Tip Number 3
Research the company culture! Dive into what makes Dorchester Collection special. Understanding their values of passion, respect, and creativity will help you align your answers during interviews and show that you're a perfect fit.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in being part of the Dorchester Collection family.
We think you need these skills to ace Spa Therapist
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for the spa industry shine through. We want to see how much you love what you do and how you can bring that energy to our team!
Tailor Your Experience:Make sure to highlight your relevant experience in your application. We’re looking for at least 3 years in a spa setting, so don’t be shy about showcasing your skills and qualifications that match the role.
Be Personable:Remember, we value personality just as much as skills! Use your application to convey who you are and how you connect with guests. A friendly tone can go a long way in making your application stand out.
Apply Through Our Website:For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and get to know you better!
How to prepare for a job interview at DORCHESTER COLLECTION
✨Know Your Treatments
Make sure you’re well-versed in the range of treatments you’ll be providing. Brush up on your knowledge of massages, facials, and any specific techniques relevant to the role. Being able to discuss your experience and preferences confidently will show that you’re passionate about your craft.
✨Showcase Your Personality
The Dorchester Collection values personality and passion, so let yours shine through! Be genuine and enthusiastic during the interview. Share stories that highlight your unique approach to guest care and how you create memorable experiences for clients.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle guest requests and special occasions. Think of examples from your past experience where you’ve gone above and beyond for a guest. This will demonstrate your intuition and empathy, which are key traits for a Spa Therapist.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask insightful questions about the team culture, training opportunities, or the spa’s approach to guest care. This shows your interest in the role and helps you gauge if it’s the right fit for you.
