At a Glance
- Tasks: Support the People & Culture team with administrative tasks and enhance employee experience.
- Company: Join the prestigious Dorchester Collection, known for its exceptional service and culture.
- Benefits: Enjoy complimentary hotel stays, discounts, wellness perks, and world-class development opportunities.
- Other info: Flexible work options and a supportive environment to thrive in your career.
- Why this job: Be part of a vibrant team that values diversity, creativity, and personal growth.
- Qualifications: Previous HR or admin experience, strong communication skills, and a passion for people.
The predicted salary is between 30000 - 40000 £ per year.
Who we are
Our Hotels
We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust, collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience. Treasured by guests. Cherished by employees. Celebrated worldwide.
Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity.
If you need us to do anything to support you during the recruitment process, such as adjustments to how you apply, alternative formats of information, or adjustments to the assessment process itself, please email careers.dc@dorchestercollection.com so that we can discuss how we can support you through the process.
Position Overview
We care about your career and are known for having the absolute best people in the industry. When you join us as the People & Culture Administrator you start a unique opportunity to become celebrated as the very best in your field. You’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.
What you'll get
- Complimentary stays with breakfast included in all 10 Dorchester Collection hotels
- 50% off at bars and restaurants within all of our Dorchester Collection hotels
- World class development opportunities
- Social events throughout the year
- Workday lunches in the form of a prepaid contactless card
- Season ticket loan and cycle to work scheme
- Volunteering opportunities with our charity partner
- Exclusive access to a discount platform featuring 1000s of retailers
- Subsided access to gyms, fitness classes and wellness experiences
What you'll do
You’ll love what you do and take pride in delighting our people. As the first point of contact for the People team, this role will maintain all administrative functions within the People & Culture function to support our Dorchester Collection We Care philosophy. You will be responsible for supporting the People & Culture Team in administration of all people-related tasks and initiatives, sharing information such as vision, strategy, values, policies and procedures in line with company messaging. You will manage all corporate office employee data, maintaining a confidential filing system for employee files, correspondence, policies etc. You will be responsible for processing relevant information for the monthly payroll cycle, liaising closely with the Finance team. You’ll support the Internal Comms & Facilities Lead in organizing office events including quarterly town halls, summer and holiday parties, and monthly canteen events. You’ll be tasked with the HRIS administration with support of People Systems Lead, including managing regular data audits for our various systems.
Other tasks include:
- Maintain a confidential filing system for employee files, correspondence, policies etc.
- Ensure all employee records and documents are audited and up to date on a regular basis, and maintain general compliance relevant audits in a timely manner in line with GDPR
- Welcome new starters on their first day, collate the relevant documentation, and ensure that managers have sent out the relevant communications to ensure a smooth induction process
- Administer and process the purchase order process for the People team, ensuring all invoices are paid in a timely manner, tracked and budgeted correctly
- Own the ordering and return of expenses for the people team
Our values of Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As the People & Culture Administrator you’ll have the opportunity to bring these to life every day. Administer employee benefits, including lunch cards, pension, and health insurance. Carry out any other administrative support duties and responsibilities as assigned. You will provide administrative support to the Vice President, People & Culture including diary scheduling, expense processing and other tasks as needed. The items shared are the essence of a day in the life of the People & Culture Administrator but we’ll make sure you are provided with specifics on how we care for our Collection. The hours of operation for this role are Monday to Friday 9:00am to 5:30pm, based in our corporate office in Knightsbridge. You are able to work from home on Fridays.
What you'll bring
You’ll bring a passion for all things People & Culture, and a people-centric mindset. You have previous experience in a human resources or administrative role. Communication is what keeps our departments running perfectly. You have great written and verbal communication skills. English is the primary language used in our office. You are able to demonstrate tact and diplomacy with confidential information, as you will be safeguarding sensitive employee data. You can work autonomously, and are able to set and meet deadlines with quality results. You are tech savvy and are able to use Microsoft Office (Word, Excel, PowerPoint) with proficiency. Familiarity with HR systems and payroll software is preferred but not required. Strong numerical reasoning/basic mathematical skills are required.
Job Location: United Kingdom
Location: 3rd Floor, 1 Knightsbridge SW1X 7LX London
People & Culture Administrator employer: DORCHESTER COLLECTION
At Dorchester Collection, we pride ourselves on being an exceptional employer, offering a vibrant work culture that values diversity and inclusion, ensuring every employee feels respected and valued. As a People & Culture Administrator in our Knightsbridge office, you will benefit from world-class development opportunities, generous employee perks including complimentary hotel stays, and a supportive environment that fosters personal growth and collaboration among talented individuals dedicated to delivering extraordinary guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land People & Culture Administrator
✨Tip Number 1
Network like a pro! Reach out to current employees at Dorchester Collection on LinkedIn. Ask them about their experiences and any tips they might have for landing the People & Culture Administrator role. Personal connections can make a huge difference!
✨Tip Number 2
Prepare for the interview by researching the company culture and values. Familiarise yourself with their We Care philosophy and think of examples from your past that demonstrate your alignment with their core values like Passion, Personality, and Respect.
✨Tip Number 3
Practice common interview questions related to HR and administration. Think about how you would handle sensitive information or support team events. Being ready with specific examples will show you’re the right fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Dorchester Collection family.
We think you need these skills to ace People & Culture Administrator
Some tips for your application 🫡
Show Your Passion:When you're writing your application, let your passion for People & Culture shine through! We want to see how much you care about creating a positive environment and supporting your colleagues.
Tailor Your CV:Make sure your CV is tailored to the role. Highlight your relevant experience in HR or administration, and don’t forget to mention any specific skills that align with our values of Passion, Personality, Respect, Working Together, and Creativity.
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, we love seeing applications come directly from our candidates!
How to prepare for a job interview at DORCHESTER COLLECTION
✨Know the Company Culture
Before your interview, dive deep into Dorchester Collection's values and culture. Familiarise yourself with their 'We Care' philosophy and how it shapes their work environment. This will help you align your answers with their core beliefs of Passion, Personality, Respect, Working Together, and Creativity.
✨Showcase Your People Skills
As a People & Culture Administrator, your role revolves around people. Be ready to share examples of how you've successfully managed relationships in previous roles. Highlight your communication skills and any experience you have in handling sensitive information with tact and diplomacy.
✨Prepare for Practical Scenarios
Expect questions that assess your problem-solving abilities and organisational skills. Think of scenarios where you've had to manage multiple tasks or resolve conflicts. Prepare to discuss how you would handle specific situations related to HR administration and employee engagement.
✨Ask Insightful Questions
At the end of the interview, don’t shy away from asking questions. Inquire about the team dynamics, ongoing training opportunities, or how they measure success in the People & Culture department. This shows your genuine interest in the role and helps you gauge if it's the right fit for you.
