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- Tasks: As an Overnight Housekeeper, you'll ensure our guests enjoy a pristine and welcoming environment.
- Company: Join The Dorchester Hotel, a top-rated workplace known for its inclusive culture and excellence in hospitality.
- Benefits: Enjoy complimentary hotel stays, discounts on food, and access to a pension scheme from day one.
- Why this job: Be part of a vibrant team, learn from industry legends, and participate in exciting social events.
- Qualifications: Attention to detail, good communication, and teamwork skills are essential; previous experience is a plus.
- Other info: Shift-based hours starting at 22:30, with opportunities for career advancement through apprenticeships.
The predicted salary is between 24000 - 33600 £ per year.
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Join us as an Overnight Housekeeper at The Dorchester Hotel, recently recognised as one of ‘The Sunday Times Top 10 Best Places to Work for’ in 2024 and ‘Hotel of the year – London’ at the 2024 AA Hospitality Awards. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success.
We care about your career and are proud to have the absolute best people in the industry.
When you join us as an Overnight Housekeeper at The Dorchester Hotel, you will have a unique opportunity to excel in your field. You will learn from your fellow Legends and our award-winning learning academy to achieve the highest standards in craft, service, and leadership.
What you\’ll get
- Complimentary Stays: Enjoy complimentary stays with breakfast at Dorchester Collection Hotels every year.
- Discounts: Get 50% off food and beverages at selected bars and restaurants within the Dorchester Collection: Enjoy Friends & Family stay discounts out hotels, Benefit from discounts at various high street and online shops
- Employee Perks: Enrol from day 1 into the Aviva Private Pension scheme (we contribute 8% towards your pension); Benefit from Seasonal ticket loan, Rental deposit scheme, private financial advice, and Eye care vouchers.
- Training and Development:Advance in your career by accessing various apprenticeships from Level 2 to Hospitality Degree Level 5. We partner with outstanding nationally recognised Apprenticeship providers.
- Social Events:Participate in vibrant social events, including a summer party, winter ball, pub quizzes, and cultural and milestone recognition celebrations.
- Referral Bonus:Earn a £1000 bonus when you recommend a friend.
- Well-being Support:Access immediate well-being advice because we care about our employees.
What you\’ll do
As an Overnight Housekeeper,you\’ll enjoy your work and take pride in delighting our guests:
- You will be responsible for seamless service, discretion, intuitive, and flexible during their shift. This will include eye for detail, thoroughness and hygienic, all to ensure our guests receives nothing but the best experience.
- You will be leasing and working closely with other departments, such as Front Office, Concierge, Valet/Laundry and In – Room Dining to ensure guests requests are handled in timely and professional manner
- You will be responsible to clean guest bedrooms and public areas throughout the hotel property, that may include areas outside of the hotel
- Reporting directly to the Duty Manager on shift
- Sometimes our guests have special requests involving special set-ups, additional supplies, and even special occasions. Most of these requests are fulfilled by our Overnight Housekeeper.
The items shared are the essence of a day in the life of an Overnight Housekeeper but we’ll make sure you are provided with specifics on how we care for our hotel.
The operational hours of work are shift-based and may be subjected to change.
These currently set as:
- Monday to Sunday: starting from 22.30pm
What you\’ll bring
Essential Skills and Experience
- Attention to Detail- You can notice small things and make sure everything looks clean and tidy.
- Good Communication- You can understand instructions and ask questions if you are unsure about something.
- Time Management- You can work quickly and make sure all rooms are finished on time.
- Energetic- You are comfortable with moving around, lifting, and being on your feet for most of the day.
- Teamwork- You can work well with other staff members and help when needed.
Preferred Skills and Experience
- Previous Experience- If you have worked as a room attendant in a 5 star hotel before
- Customer Service Skills- You can be polite and friendly if you meet guests.
- Organisational Skills- You can keep track of supplies and make sure everything is in the right place.
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Overnight Housekeeper employer: DORCHESTER COLLECTION
Contact Detail:
DORCHESTER COLLECTION Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Overnight Housekeeper
✨Tip Number 1
Familiarise yourself with The Dorchester Hotel's values and culture. Understanding their emphasis on inclusiveness, teamwork, and creativity will help you align your approach during the interview process.
✨Tip Number 2
Highlight any previous experience in housekeeping or customer service, especially in a high-end environment. Be ready to discuss specific examples of how you maintained cleanliness and provided excellent service.
✨Tip Number 3
Prepare to demonstrate your attention to detail and time management skills. You might be asked situational questions that require you to think on your feet, so practice articulating how you handle tasks efficiently.
✨Tip Number 4
Show enthusiasm for the role and the unique opportunities it offers, such as training and development. Expressing a genuine interest in growing within the company can set you apart from other candidates.
We think you need these skills to ace Overnight Housekeeper
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially any previous roles in housekeeping or customer service. Emphasise skills like attention to detail, time management, and teamwork, as these are crucial for the Overnight Housekeeper position.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality and your understanding of the role. Mention why you want to work at The Dorchester Hotel specifically and how your values align with their culture of inclusiveness and excellence.
Showcase Relevant Skills: In your application, clearly demonstrate your skills in communication, organisation, and energy. Provide examples from past experiences where you successfully managed tasks under pressure or worked effectively within a team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the Overnight Housekeeper role.
How to prepare for a job interview at DORCHESTER COLLECTION
✨Show Your Attention to Detail
As an Overnight Housekeeper, attention to detail is crucial. During the interview, highlight your ability to notice small things that others might overlook. Share specific examples from past experiences where your keen eye for detail made a difference.
✨Demonstrate Good Communication Skills
Effective communication is key in this role, especially when liaising with other departments. Be prepared to discuss how you ensure clear communication with team members and how you handle instructions or requests from guests.
✨Emphasise Time Management Abilities
Time management is essential for completing tasks efficiently. Discuss how you prioritise your workload and manage your time effectively, especially in a fast-paced environment like a hotel.
✨Exhibit Teamwork Spirit
Working well with others is vital in this position. Share examples of how you've collaborated with colleagues in previous roles, and express your enthusiasm for being part of a team that strives for excellence in guest service.
