Head of Global Residences and Luxury Experience
Head of Global Residences and Luxury Experience

Head of Global Residences and Luxury Experience

Full-Time 72000 - 108000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead operational excellence and develop strategies for luxury residences.
  • Company: Prestigious luxury hotel group with a focus on exceptional guest experiences.
  • Benefits: Competitive salary, exclusive perks, and opportunities for professional growth.
  • Why this job: Shape the future of luxury living and create unforgettable experiences for guests.
  • Qualifications: Extensive experience in luxury hotel operations and strong relationship management skills.
  • Other info: Join a dynamic team dedicated to delivering unparalleled service in a thriving environment.

The predicted salary is between 72000 - 108000 £ per year.

A luxury hotel group is seeking a Global Director of Residences to lead operational excellence across their upscale residential portfolio. The role involves developing strategies, ensuring guest satisfaction, and maintaining high standards of luxury service.

The ideal candidate will have extensive experience in luxury hotel operations and exceptional relationship management skills, while leading a team towards achieving excellence in service delivery.

Head of Global Residences and Luxury Experience employer: DORCHESTER COLLECTION

As a leading luxury hotel group, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises employee growth and development. Our commitment to operational excellence is matched by our dedication to providing exceptional benefits and opportunities for advancement, making us an ideal employer for those passionate about delivering unparalleled luxury experiences in a vibrant and prestigious environment.
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Contact Detail:

DORCHESTER COLLECTION Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Head of Global Residences and Luxury Experience

✨Tip Number 1

Network like a pro! Reach out to industry contacts and attend luxury hospitality events. We all know that who you know can sometimes be just as important as what you know.

✨Tip Number 2

Showcase your experience! When you get the chance to chat with potential employers, highlight your past successes in luxury hotel operations. We want to hear about those moments when you went above and beyond for guest satisfaction.

✨Tip Number 3

Prepare for interviews by researching the company’s values and recent projects. We need to demonstrate that we’re not just a good fit for the role, but also for the company culture.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.

We think you need these skills to ace Head of Global Residences and Luxury Experience

Operational Excellence
Guest Satisfaction
Luxury Service Standards
Relationship Management
Team Leadership
Strategic Development
Service Delivery Excellence
Experience in Luxury Hotel Operations

Some tips for your application 🫡

Showcase Your Experience: Make sure to highlight your extensive experience in luxury hotel operations. We want to see how your background aligns with the role, so don’t hold back on sharing specific examples of your achievements in this area.

Emphasise Relationship Management Skills: Since this role involves exceptional relationship management, we recommend you include instances where you've successfully built and maintained relationships in a luxury setting. This will help us see how you can lead our team towards excellence.

Focus on Operational Excellence: We’re looking for someone who can drive operational excellence. In your application, be sure to mention any strategies you've developed or implemented that have improved service delivery or guest satisfaction in your previous roles.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. We can’t wait to hear from you!

How to prepare for a job interview at DORCHESTER COLLECTION

✨Know Your Luxury Market

Make sure you’re well-versed in the latest trends and expectations in the luxury hotel sector. Research the company’s portfolio and be ready to discuss how your experience aligns with their brand values and service standards.

✨Showcase Your Leadership Skills

Prepare examples that highlight your leadership style and how you've successfully managed teams in high-pressure environments. Be ready to discuss specific strategies you've implemented to enhance guest satisfaction and operational excellence.

✨Demonstrate Relationship Management Expertise

Think of instances where you’ve built strong relationships with clients or stakeholders. Be prepared to share how these relationships have positively impacted service delivery and guest experiences in your previous roles.

✨Ask Insightful Questions

Prepare thoughtful questions that show your interest in the role and the company. Inquire about their vision for the future of luxury residences and how they measure success in guest satisfaction. This shows you’re not just interested in the position, but also in contributing to their goals.

Head of Global Residences and Luxury Experience
DORCHESTER COLLECTION
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