Dorchester Collection is seeking a Guest Experience & Operations Manager for its Corporate Office in London. You will shape a guest-centric approach, align service standards with the brand, and lead cross-functional teams to deliver an exceptional guest journey.
The role emphasizes developing practical frameworks, guiding training content, and ensuring operational readiness for future openings. Hybrid work with Fridays from home is supported.
#J-18808-Ljbffr
Guest Experience & Operations Leader (Hybrid) employer: Dorchester Collection
At Dorchester Collection, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates diversity and inclusivity. As the Director of Marketing and Digital, you will benefit from tailored development opportunities, a supportive environment, and unique perks such as complimentary hotel stays and well-being support, all while working in the prestigious setting of The Dorchester in London. Join us to not only advance your career but also to be part of a team that values passion, personality, and creativity.
