Dorchester Collection is seeking a Guest Experience Analyst to measure and improve guest experience across our portfolio. You will manage feedback platforms, scorecards, audits and reporting to deliver meaningful insights that drive improvement across the hotels.
Based at our Knightsbridge corporate office with hybrid working options, you’ll contribute to a culture of data-driven decision making, maintain data integrity, and support governance of reporting standards.
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Guest Experience Insights Analyst (Remote Fridays) employer: Dorchester Collection
At Dorchester Collection, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates diversity and inclusivity. As the Director of Marketing and Digital, you will benefit from tailored development opportunities, a supportive environment, and unique perks such as complimentary hotel stays and well-being support, all while working in the prestigious setting of The Dorchester in London. Join us to not only advance your career but also to be part of a team that values passion, personality, and creativity.
