At a Glance
- Tasks: Lead and inspire events teams to create unforgettable guest experiences.
- Company: Join Coworth Park, a top-rated workplace known for its inclusive culture.
- Benefits: Enjoy bonuses, discounts, complimentary stays, and vibrant social events.
- Other info: Opportunities for personal development and a supportive work environment.
- Why this job: Be part of a legacy that values creativity, passion, and teamwork.
- Qualifications: Experience in luxury hospitality and strong communication skills required.
The predicted salary is between 31500 - 38500 £ per year.
Join us at Coworth Park, recently recognised as one of The Sunday Times Top 10 Best Places to Work for in 2024, 2025 and 2026. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity. We believe that a variety of perspectives enriches our culture and drives our success. We care about your career and are known for having the absolute best people in the industry.
As an Events Operations Manager, you will lead our Events teams to deliver the utmost standards. Though skillfully trained, they never lose sight of their ultimate responsibility, to create lifelong memories for our guests.
What you'll get:
- Up to 20% bonus on our Management Incentive Programme
- Fantastic Employee bonus scheme and Excellent Service charge
- Complimentary stays including breakfast across the Dorchester Collection Hotels
- 50% F&B discount at selected bars and restaurants within the Dorchester Collection
- Vibrant Social events that bring employees together including a Winter ball
- Amazing benefits such as discounts in various high street and online shops, enhanced family leave entitlements and competitive Private Pension Scheme
- Apprenticeship, training and development opportunities
- Up to £1000 bonus when you recommend a friend
- Access to immediate well-being advice, because We Care about our employees
What you'll do:
A day in the life of our Events Operations Manager demands high levels of energy. They need consistency even though the days are never alike; and creativity to tackle daily adventures. Our Events Operations Manager is responsible for leading and coaching their team to provide service excellence across the 240 acres of parkland. Providing luxury food and beverage service to all our guests, whether they are dining in their room, part of a social or corporate event or enjoying a picnic on property. They are responsible for ensuring the smooth running of both departments throughout the day to deliver the best guest experience.
The purpose of our Events Operations Manager is to live their behaviours to continue to create our legacy. They are entrusted with coordinating and planning for all of the guest’s stay, through research and communication with all departments to create a memorable stay. Communication is what keeps our departments running perfectly. Our Events Operations Manager must communicate with other departments and extended hotel team in order to ensure the alignment remains. As part of our Leadership Team, they will be responsible for staff welfare and morale, as well as conducting annual performance reviews and training for the team.
What you'll bring:
All of our employees are ambassadors of our Vision, Values and culture. Our Events Operations Manager do this with all they do. We encourage the unique personalities and passions of our employees, working together; as a team, a hotel and Collection. Our guests forge our legacy. Knowing and understanding them is our goal, valuing kindness over process. In a fast-moving world, we remain consistent and relevant, requiring flexibility from everyone on the team. English is the primary language used in our hotel. Our Events Operations Manager must feel comfortable communicating in this language. Previous experience in a luxury 5* hotel is essential, along with excellent written and spoken English, as well as good IT skills, including the use of Microsoft Office.
We celebrate diversity and are committed to creating an inclusive environment for all employees and applicants. If you require any accommodations during the application process, please contact the People & Culture team.
Events Operations Manager in Greenham employer: Dorchester Collection
At Dorchester Collection, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates diversity and inclusivity. As the Director of Marketing and Digital, you will benefit from tailored development opportunities, a supportive environment, and unique perks such as complimentary hotel stays and well-being support, all while working in the prestigious setting of The Dorchester in London. Join us to not only advance your career but also to be part of a team that values passion, personality, and creativity.
StudySmarter Expert Advice🤫
We think this is how you could land Events Operations Manager in Greenham
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Dorchester Collection. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Dorchester Collection
Don't be shy about reaching out to Dorchester Collection directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Events Operations Manager in Greenham
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Dorchester Collection and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Dorchester Collection
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
