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- Tasks: Assist guests with reservations and ensure an exceptional experience.
- Company: Luxury hotel group in the UK with a focus on guest satisfaction.
- Benefits: Salary of £28,389, financial incentives, and discounted stays.
- Why this job: Join a prestigious hotel group and enhance guest experiences every day.
- Qualifications: Fluent in French and English, with strong communication skills.
- Other info: Great development opportunities in a vibrant hospitality environment.
The predicted salary is between 22711 - 33988 £ per year.
A luxury hotel group in the UK is seeking a Reservations Specialist who speaks French. In this full-time role, you will assist guests with their reservations and ensure a high-quality experience.
Effective communication in English and eligibility to work in the UK are essential.
The position offers a salary of £28,389, financial incentives, and various employee benefits like discounted stays and development opportunities.
French-Speaking Reservations Specialist – Guest Experience employer: DORCHESTER COLLECTION
Contact Detail:
DORCHESTER COLLECTION Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land French-Speaking Reservations Specialist – Guest Experience
✨Tip Number 1
Make sure to brush up on your French and English communication skills. Since you'll be dealing with guests directly, being able to switch between languages smoothly will really impress the hiring team!
✨Tip Number 2
Practice common guest scenarios you might encounter in a luxury hotel setting. Role-playing these situations can help you feel more confident during the interview and show that you're ready to provide top-notch service.
✨Tip Number 3
Don’t forget to research the hotel group! Knowing their values, services, and what makes them stand out will give you an edge in the interview. It shows you’re genuinely interested and prepared.
✨Tip Number 4
Apply through our website for a smoother process! We want to make it easy for you to showcase your skills and land that Reservations Specialist role. Plus, it keeps everything organised on our end!
We think you need these skills to ace French-Speaking Reservations Specialist – Guest Experience
Some tips for your application 🫡
Show Off Your Language Skills: Since this role is all about helping guests in French, make sure to highlight your language proficiency right at the start. We want to see how you can communicate effectively in both French and English!
Tailor Your Experience: When you’re writing about your past roles, focus on experiences that relate to guest services and reservations. We love seeing how you've made a difference in previous jobs, so don’t hold back!
Keep It Professional Yet Friendly: Remember, you’ll be the first point of contact for our guests. Use a warm and approachable tone in your application to reflect the high-quality experience we aim to provide at our luxury hotel.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity with us!
How to prepare for a job interview at DORCHESTER COLLECTION
✨Brush Up on Your French
Since the role requires you to communicate effectively in French, make sure you're comfortable with common phrases and vocabulary related to reservations and guest services. Practising with a friend or using language apps can help you feel more confident.
✨Know the Hotel Inside Out
Research the luxury hotel group thoroughly. Familiarise yourself with their values, services, and any recent news. This will not only impress your interviewers but also help you tailor your answers to align with the company's ethos.
✨Prepare for Common Scenarios
Think about potential scenarios you might face as a Reservations Specialist. Prepare responses for questions like how you would handle a difficult guest or manage a double booking. This shows that you’re proactive and ready for the challenges of the role.
✨Showcase Your Communication Skills
Effective communication is key in this role. During the interview, demonstrate your ability to articulate thoughts clearly in both English and French. Use examples from past experiences where you successfully communicated with guests or resolved issues.
