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- Tasks: Support the Food & Beverage team with admin tasks and ensure a seamless guest experience.
- Company: Join Coworth Park, a top-rated workplace known for its inclusive culture and exceptional service.
- Benefits: Enjoy a competitive salary, discounts, training opportunities, and vibrant social events.
- Why this job: Be part of a legendary team, learn from the best, and make a real impact in hospitality.
- Qualifications: Hospitality background, strong admin skills, and proficiency in MS Office required.
- Other info: Flexible hours and a supportive environment focused on personal development.
The predicted salary is between 23000 - 30000 £ per year.
Join us as a Food & Beverage Coordinator at Coworth Park, recently recognised as one of The Sunday Times Top 10 Best Places to Work for in 2024. We continually strive to build and nurture a culture where inclusiveness is part of our DNA, reflected in our values of passion, personality, respect, working together, and creativity.
As a Food & Beverage Coordinator at Coworth Park, here are just some of the great benefits you will receive:
- Excellent competitive salary of £27,000 per annum plus great Service charge
- Complimentary stays including breakfast across the Dorchester Collection Hotels
- 50% F&B discount at selected bars and restaurants within the Dorchester Collection
- Vibrant Social events that bring employees together including a Winter ball
- Amazing benefits such as discounts in various high street and online shops, enhanced family leave entitlements and competitive Private Pension Scheme
- Apprenticeship, training and development opportunities
- Up to £1000 bonus when you recommend a friend
- Access to immediate well being advice, because We Care about our employees
You’ll love what you do and take pride in delighting our guests:
- To provide a comprehensive and efficient administrative service to the Assistant Food and Beverage Manager and Food and Beverage Outlet Managers
- To manage the office environment providing an exceptional guest and colleague experience, by maintaining office essentials, coordinating administrative duties and anticipating customer needs in a professional manner ensuring a seamless service experience
- Responsible for typing and sending all F&B department’s related correspondence, menus etc including those relating to some restaurant enquiries and confirmations
- Compose letters on behalf of the Assistant F&B Manager and F&B Outlet Managers in line with Coworth Park standards
- Type special menus for groups, promotions etc. and other menus as required
- Operate and manage the computer system according to office procedures, filing documents in a logical and easily accessible system
- Maintain an up to date filing system and accurate trace system
- Manage office supplies and hotel collateral, ensuring enough stationery is available and stocked
- Sort, date stamp, distribute and collate post for the Assistant Food & Beverage and frank all outgoing mail
- Answer the telephone within three rings in a friendly, courteous and efficient manner, providing accurate information to the caller
- Meet and greet visitors, create a warm welcome, conduct show rounds and deal with all enquiries professionally
- Coordinate the diary for the Assistant F&B Manager and keep up-to-date contact lists
- Check departmental log books every morning and pass on for action and follow up
- Assist in research for promotions, projects and competitor’s analysis etc.
- Attend meetings and take minutes as required including ‘Your Voice’ and CSR.
- Ensure office, kitchen and reception areas are kept tidy and clean at all times
- Receive and coordinate pick up of deliveries
- Coordinate meeting room diary and ensure meeting room is set up accordingly
- Take reservations and accurately record any special requirements, payment and contact details
- Confirm reservations both verbally and in writing ensuring special requirements are referred to
- Respond to all external and internal F&B enquiries (via email or website) within 24 hours
- Ensure timely and efficient internal communication on all details to a reservation e.g. menu and wine choice, final number of guests, menu/place card requirements etc. to relevant departments
Comply with all statutory and company health and safety, fire, bomb and security regulations. Ensure job required certificates are kept up to date.
Along with your main duties you may be asked to complete other tasks and duties as and when necessary and reasonably required. You may on occasion be required to adjust your hours of work to cover the business needs.
What you’ll bring:
- Hospitality background
- Previous experience within an operational role
- Strong administration skills with office management experience
- Proficient in MS Office
- Previous experience in Opera and Delphi
- Knowledge of food & beverage
- Excellent written and spoken English
- Good organisational skills
- Can work to deadlines within a pressurised environment
- Takes initiative
- Immaculate presentation
- Ability to prioritise work load
- Team player
- Experience of taking minutes at meetings
Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected, allowing positive engagement to prosper.
Food & Beverage Coordinator employer: DORCHESTER COLLECTION
Contact Detail:
DORCHESTER COLLECTION Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Coordinator
✨Tip Number 1
Familiarise yourself with the specific food and beverage offerings at Coworth Park. Understanding their menus, signature dishes, and overall dining experience will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Network with current or former employees of Coworth Park. They can provide valuable insights into the company culture and expectations for the Food & Beverage Coordinator role, which can give you an edge in your application.
✨Tip Number 3
Demonstrate your organisational skills by preparing a mock schedule or plan for managing the F&B department's administrative tasks. This shows initiative and gives you a practical example to discuss during your interview.
✨Tip Number 4
Stay updated on industry trends in food and beverage management. Being knowledgeable about current practices and innovations can help you stand out as a candidate who is passionate and informed about the field.
We think you need these skills to ace Food & Beverage Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and administration. Emphasise any previous roles that involved food and beverage coordination, as well as your proficiency in MS Office and any specific software like Opera and Delphi.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the hospitality industry and your understanding of the role. Mention how your skills align with the responsibilities outlined in the job description, such as managing office supplies and coordinating administrative duties.
Showcase Your Communication Skills: Since the role requires excellent written and spoken English, ensure your application is free from grammatical errors. Use clear and concise language to demonstrate your ability to communicate effectively, which is crucial for responding to enquiries and taking reservations.
Highlight Your Organisational Skills: In your application, provide examples of how you've successfully managed multiple tasks or projects in a fast-paced environment. This will show that you can handle the pressures of the role and prioritise effectively, which is essential for a Food & Beverage Coordinator.
How to prepare for a job interview at DORCHESTER COLLECTION
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the food and beverage industry during the interview. Share specific experiences that highlight your love for providing excellent service and how you can contribute to creating memorable guest experiences.
✨Demonstrate Strong Organisational Skills
As a Food & Beverage Coordinator, you'll need to manage multiple tasks efficiently. Be prepared to discuss examples of how you've successfully organised events or managed administrative duties in previous roles, showcasing your ability to prioritise and stay on top of deadlines.
✨Familiarise Yourself with the Company Culture
Research Coworth Park and its values before the interview. Understanding their commitment to inclusivity and teamwork will allow you to align your answers with their culture, demonstrating that you're a good fit for their team.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle pressure. Think of scenarios where you've had to deal with difficult situations in hospitality, and be ready to explain how you resolved them effectively.
