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For Companies At a Glance
- Tasks: Create stunning floral arrangements and delight guests with bespoke creations.
- Company: Join the prestigious Dorchester Collection, known for extraordinary guest experiences.
- Benefits: Enjoy fantastic bonuses, discounts, and vibrant social events.
- Why this job: Be part of a creative team that values passion, personality, and inclusivity.
- Qualifications: Strong communication skills and a customer service mindset are essential.
- Other info: Opportunities for training and development from Level 2 to Level 5.
Position Overview
Who we are
Our Hotels
We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.
Treasured by guests. Cherished by employees. Celebrated worldwide.
Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity.
If you need us to do anything to support you during the recruitment process, such as adjustments to how you apply, alternative formats of information, or adjustments to the assessment process itself, please email so that we can discuss how we can support you through the process. Please note that we will not be able to respond to individual enquiries about update
Reference
2022-3280
Your future, our legacy
Hotel
The Dorchester
Division & Department
Rooms – Florists
Job Title
Florist
Contract Type
Permanent
Status
Full time
Position Overview
We care about your career and are known for having the absolute best people in the industry. When you join us as a Florist you start a unique opportunity to become celebrated as the very best in your field. You\’ll learn not only from your fellow Legends, but also through our award-winning learning academy, so that you can achieve the highest standards of craft, service, and leadership and become a legend in your own story.
What you\’ll get
As a Florist at The Dorchester, here are just some of the great benefits you will receive:
- Fantastic Employee bonus scheme and Excellent Service charge
- Complimentary stays including breakfast across the Dorchester Collection Hotels
- 50% F&B discount at selected bars and restaurants within the Dorchester Collection
- Vibrant Social events that bring employees together including Summer party and Winter ball
- Amazing benefits such as discounts in various high street and online shops, seasonal ticket loan, rental deposit scheme and competitive Private Pension Scheme
- Apprenticeship, training and development opportunities – from Level 2 (Hospitality Team Member) up to Level 5 (Operations Manager) and many others.
- £1,000 bonus when you recommend a friend
Access to immediate well being advice, because We Care about our employees
What you\’ll do
You\’ll love what you do and take pride in delighting our guests:
- You will be responsible for creating the most beautiful floral and plant arrangements for every part of the hotel during their day. This will include the care and conditioning of plant materials, creation and delivery of floral arrangements for different areas of the hotel, meeting guests and organising bespoke arrangements tailored to their requirements all to ensure our guests receives nothing but the best experience.
- Sometimes our guests have special requests involving creating bespoke made arrangements for rooms or suites, creating the most beautiful wedding and event flowers and other special occasions, as well as creating bouquets for delivery all across London. Most of these requests are fulfilled by our florists, along with assistant florist manager and designer florist.
The items shared are the essence of a day in the life of a Florist, but we\’ll make sure you are provided with specifics on how we care for our hotel.
What you\’ll bring
- Our values of, Passion, Personality, Respect, Working Together and Creativity guide us each and every day. As a Florist you\’ll have the opportunity to bring these to life and continue to create our legacy.
- Communication is what keeps our departments running perfectly. You have great communication skills with a strong customer service ethic.
- English is the primary language used in our hotel. You can comfortably communicate in this language.
Position location
Job Location
United Kingdom
Location
53 Park Lane, Mayfair W1K 1QA London
Florist employer: DORCHESTER COLLECTION
Contact Detail:
DORCHESTER COLLECTION Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Florist
✨Tip Number 1
Familiarise yourself with the Dorchester Collection's values and culture. Understanding their commitment to diversity, inclusion, and exceptional guest experiences will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your creativity and passion for floristry by preparing a portfolio of your best floral arrangements. This can be a great conversation starter and demonstrates your skills and dedication to the craft.
✨Tip Number 3
Network with current or former employees of the Dorchester Collection. They can provide valuable insights into the company culture and what it takes to succeed as a Florist within their team.
✨Tip Number 4
Be prepared to discuss how you handle bespoke requests and customer interactions. Highlighting your customer service skills and ability to create tailored experiences will resonate well with the hiring team.
We think you need these skills to ace Florist
Some tips for your application 🫡
Understand the Role: Before applying, take time to understand the specific responsibilities of a Florist at The Dorchester. Highlight your relevant experience in floral design and customer service in your application.
Tailor Your CV: Make sure your CV reflects your skills and experiences that align with the values of Passion, Personality, Respect, Working Together, and Creativity. Use specific examples of your work in floral arrangements and customer interactions.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for floristry and your commitment to providing exceptional guest experiences. Mention how you can contribute to the hotel's reputation for excellence.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as attention to detail is crucial in this role.
How to prepare for a job interview at DORCHESTER COLLECTION
✨Showcase Your Creativity
As a Florist, creativity is key. Bring examples of your previous floral arrangements or designs to the interview. Discuss your inspiration and thought process behind each piece to demonstrate your artistic flair.
✨Emphasise Customer Service Skills
Highlight your experience in customer service, as this role involves direct interaction with guests. Share specific examples of how you've gone above and beyond to meet customer needs, especially in creating bespoke arrangements.
✨Demonstrate Teamwork
The Dorchester Collection values collaboration. Be prepared to discuss how you work effectively within a team. Share experiences where you contributed to a group project or supported colleagues in achieving a common goal.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills. Think about potential scenarios you might face as a Florist, such as handling last-minute requests or managing difficult customers, and prepare thoughtful responses.
