To manage the Equestrian department and team members to provide the highest level of care and presentation of the horses and unprecedented service levels to our clients
To be a driving force in delivering an Equestrian establishment with the best reputation in the hotel and equine industries with loyal clients who book regularly.
What you'll get
- Complimentary nights with breakfast within Dorchester Collection
- 50% F&B discount at selected restaurants
- Very generous Employee Introductory Scheme offered
- Team members' awards and incentives schemes
- Contributory pension scheme entitlement from date of commencement
- Uniform laundered complimentarily
- Complimentary meals whilst on duty at our team members' restaurants
What you'll do
Stable Duties
- Managing horses daily routine, feed and exercise to keep them fit and well schooled for guests to ride safely.
Managing horses shoeing, worming, saddlery, dentistry and veterinary requirements.
Carry out daily tasks including feed, hay, muck out, turn out, groom, bandage, keep the stable, horses and all equipment looking immaculate at all times.
Guest Interaction β Dealing with enquiries, bookings and requests from internal and external guests in a timely and appropriate manner.
Fitting guests with safety equipment before riding, keeping safety equipment in accordance with best practice guidelines (replacing when worn/unsafe) looking clean and organised in lockers at all times.
Teaching guests of the hotel and local clients on our ponies and horses with knowledge, enthusiasm and care for safety at all times.
Managing daily horse allocations for teaching, ensuring well being of horses and safety of guests maintained as a priority.
People
Mobilize & inspire team members & supervisors to build a high performing team in order to achieve business goals & service standards
Mentor, train & coach team members
Manage shift coverage, work load & resource distribution within & across teams
Interviewing, hiring, induction & succession planning of staff
Monitor & evaluate team performance & perform PDP for team supervisors
Arranging and chairing monthly departmental meetings and producing accurate minutes distributed to team members, HR and GM
Budget creation and management, monthly P+L reviews, cost control, ensure correct purchasing procedures followed at all times, stock management
Admin - Manage Insurance and Council License requirements, review and renew on annual basis.
Renew annual loan contracts for ponies.
Source further horses/ponies for loan/lease/purchase as business levels require and subject to budget allowances
Marketing/ PR
Develop and facilitate new packages to drive sales. Assist PR department with photoshoots and interviews with enthusiasm and flexibility. Ensure website is up to date and factually correct at all times
Health & Safety
Comply with all statutory and company health and safety, fire, bomb and security regulations
Ensure job required certificates are kept up to date β 1st Aid, Child Protection, CRB checks
Review and update departmental risk assessments including monthly area assessment forms
Check tack and equipment weekly for faults and action where necessary
Review SOPβs and facilitate ongoing training for team members as necessary
Ensuring all guests complete DISCLAIMERS before riding
Ensuring accident report forms are completed accurately, signed by casualty and submitted to Security in timely manner
The items shared are the essence of a day in the life of an Equestrian Manager,but we'll make sure you are provided with specifics on how we care for our hotel.
What you'll bring
- 1st Aid
- General yard work
- Customer Service
- Buy into the hotel ethos
We celebrate diversity and are committed to
creating an inclusive environment for all employees and applicants. If you
require any accommodations during the application process, please contact the
People & Culture team at humanresources.cpa@dorchestercollection.com
Job Location
United Kingdom
Reference
2026-6558
Reference
2026-6558
Our Hotels
We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.
Our Hotels
We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience.
Treasured by guests. Cherished by employees. Celebrated worldwide.
Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity.
If you need us to do anything to support you during the recruitment process, such as adjustments to how you apply, alternative formats of information, or adjustments to the assessment process itself, please email careers.dc@dorchestercollection.com so that we can discuss how we can support you through the process. Please note that we will not be able to respond to individual enquiries about update
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Equestrian Manager employer: Dorchester Collection
At Dorchester Collection, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates diversity and inclusivity. As the Director of Marketing and Digital, you will benefit from tailored development opportunities, a supportive environment, and unique perks such as complimentary hotel stays and well-being support, all while working in the prestigious setting of The Dorchester in London. Join us to not only advance your career but also to be part of a team that values passion, personality, and creativity.