Director of Marketing and Digital

Who we are

Our Hotels

We work with some of the most talented and unique individuals in our business, who always ensure the extraordinary guest experience of Dorchester Collection and the hotels within it. It is, after all, our people that bring our vision to life. As a member of our Dorchester Collection Family, we will support your development by nurturing your personality, creating a transparent culture of trust, collaboration and appreciation. Supported by our annual personal development planning, tailored learning opportunities and our Academy programs you will be a part of creating a bespoke experience. Treasured by guests. Cherished by employees. Celebrated worldwide.

Diversity and Inclusion at Dorchester Collection are core beliefs of our We Care philosophy. The basis of We Care is to create an environment where all of our employees feel valued and respected, allowing positive engagement to prosper. We continually strive to build and nurture a culture where inclusivity is part of our DNA, reflected by our core values of Passion, Personality, Respect, Working Together and Creativity.

If you need us to do anything to support you during the recruitment process, such as adjustments to how you apply, alternative formats of information, or adjustments to the assessment process itself, please email careers.dc@dorchestercollection.com so that we can discuss how we can support you through the process.

What you'll get

• Complimentary Stays: Enjoy complimentary stays with breakfast at Dorchester Collection Hotels every year.
• Employee Perks: Enrol from day 1 into the Royal London Private Pension scheme (we contribute 8% towards your pension); Benefit from seasonal ticket loan, rental deposit scheme, private financial advice, and eye care vouchers.
• Training and Development: Advance in your career by accessing various apprenticeships from Level 2 to Hospitality Degree Level 5. We partner with outstanding nationally recognised Apprenticeship providers.
• Social Events: Participate in vibrant social events, including a summer party, winter ball, pub quizzes, and cultural and milestone recognition celebrations.
• Referral Bonus: Earn a £1000 bonus when you recommend a friend.
• Well-being Support: Access immediate well-being advice because we care about our employees.

What you'll do

As a Director of Marketing and Digital, you'll love what you do and take pride in taking care of our guests: The Director of Marketing and Digital will serve as the strategic and creative lead for all marketing and digital direction of our three UK hotels within the Dorchester Collection. This role is entrusted to bring each hotel’s distinctive personality to life, while seamlessly aligning with the Dorchester Collection’s global brand identity and values. With a strong focus on innovation and storytelling, the role will oversee the development and execution of all marketing, digital, and creative initiatives, ensuring efforts inspire, engage and drive commercial success for each hotel. This includes the oversight of brand design, digital platforms, visual content (Video & Photography) and the cultivation of high profile brand partnerships and collaborations. Strong copywriting skills are key to the role to ensure brand tone of voice is reflected across all touch-points. Working in close partnership with our Corporate office Marketing team, you ensure a cohesive and forward-thinking approach across all channels. A deep understanding of the luxury audiences, particularly UHNWI, will inform integrated marketing strategies that enhance brand desirability and commercial performance across owners, earned and paid channels. You shape how each property is understood in the world and your role is to ensure that every expression reflects the individuality of each hotel, while reinforcing their collective standing within Dorchester Collection.

What you'll bring

• A proven track record of shaping and delivering high-impact marketing strategies and campaigns at a global level.
• Exceptional editorial judgement, with the ability to craft and refine narratives that resonate with a highly discerning audience.
• A deep understanding of the luxury sector, with instinctive awareness of cultural relevance and tone.
• Confidence in managing reputation at the highest level, with the ability to navigate sensitive situations with discretion and clarity.
• Experience leading social media and content direction for premium brands, with a clear sense of how to build presence and distinction across platforms.
• Natural presence and credibility as a communicator, able to represent the hotels with confidence and build trusted relationships across stakeholders.
• A collaborative and considered leadership style, with a commitment to developing people and fostering a culture of excellence.
• A strong alignment with the values of Dorchester Collection, bringing passion, personality, respect, collaboration and creativity into everyday practice.
• Fluency in English, with the ability to communicate clearly and effectively in a professional environment.

Job Location: United Kingdom, 53 Park Lane, Mayfair W1K 1QA London