Learning & Development Manager in Ascot

Learning & Development Manager in Ascot

Ascot Full-Time 40000 - 50000 £ / year (est.) No home office possible
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DORCHESTER COLLECTION

At a Glance

  • Tasks: Lead engaging training sessions and support employee development in a vibrant hotel environment.
  • Company: Join a prestigious hotel brand known for its commitment to excellence and employee satisfaction.
  • Benefits: Enjoy complimentary stays, discounts, health perks, and a supportive work culture.
  • Other info: Dynamic role with opportunities for creativity and career growth.
  • Why this job: Be a key player in shaping a positive workplace and enhancing team skills.
  • Qualifications: Experience in L&D, hospitality knowledge, and strong communication skills are essential.

The predicted salary is between 40000 - 50000 £ per year.

Our L&D Manager will act as a champion for first-class product knowledge and service standards, whilst delivering effective & memorable training sessions and providing practical support. To contribute to a progressive L&D function through high employee engagement and living the Company’s values.

Act as an ambassador & key spokesperson for the hotel with internal & external stakeholders showing a presence on the floor and building strong relationships. To manage the L&D function from start to finish, build strong relationships with the UK L&D team and champion the student programmes within the hotel.

What you'll get:

  • Complimentary nights with breakfast within Dorchester Collection
  • 50% F&B discount at selected restaurants
  • Very generous Employee Introductory Scheme offered
  • Team members' awards and incentives schemes
  • Contributory pension scheme entitlement from date of commencement
  • Life assurance cover for all team members
  • Uniform laundered complimentary
  • Complimentary meals whilst on duty at our team members' restaurants
  • Online benefits system offering discounts and rewards
  • Occupational Health, including subsidised massage treatments and health clinics
  • Complimentary Eye Test for VDU users

What you'll do:

  • Consistency is key even though no day is alike
  • A creative edge to design noticeboards, presentations and wow our employees with new engagement activities
  • Embracing the values of the collection to ensure you recruit the best for the hotel
  • Leading the 'Place to work' team to organise events and social activities
  • Support the People and Culture Team with administration and recruitment
  • To assist all managers and departmental trainers in the identification of training needs in relation to both departmental and hotel objectives
  • To develop, prepare and coordinate all training plans, e.g. What’s On calendars and Quarterly Development plans
  • To drive the attendance of all new starters on all of the Engage day 1-90 workshops
  • Drive and monitor the implementation and maintenance of on job and off job training programmes and processes to ensure all employees receive the relevant training and development in line with departmental standards, policies and procedures, our vision, mission and values, the 6 pillars, Health & Safety procedures and licensing law
  • Employee Satisfaction Survey, and People Development Process
  • To maintain training records of all employees
  • To ensure all employees are aware of the development opportunities available to them internally and externally
  • To drive and coordinate nominations for all workshops
  • Stay up to date with industry best practice and present recommendations for improvements

What you'll bring:

  • In depth experience and knowledge of L&D and experience in hospitality would be an advantage
  • Experience of systems such as Core HR, Talent Soft etc
  • Excellent communication skills
  • Attention to detail
  • Ability to prioritise workload and a proactive approach to tasks
  • Excellent level of written and spoken English
  • Advanced level of Microsoft to include PowerPoint and Excel
  • Immaculate presentation

Learning & Development Manager in Ascot employer: DORCHESTER COLLECTION

As a Learning & Development Manager at our prestigious hotel, you will thrive in a vibrant work culture that prioritises employee engagement and professional growth. With generous benefits such as complimentary stays, discounts, and a contributory pension scheme, we are committed to nurturing talent and fostering strong relationships within our team. Join us in creating memorable training experiences while embodying our values in a supportive environment that champions your development.
DORCHESTER COLLECTION

Contact Detail:

DORCHESTER COLLECTION Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Learning & Development Manager in Ascot

✨Tip Number 1

Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even reach out to current L&D Managers on LinkedIn. Building relationships can open doors that a CV just can't.

✨Tip Number 2

Show off your skills in real-time! If you get the chance, offer to run a mini-training session or workshop for potential employers. This not only showcases your expertise but also gives them a taste of what you can bring to their team.

✨Tip Number 3

Be proactive! Don’t just wait for job openings to pop up. Reach out to companies you admire and express your interest in working with them. Sometimes, creating your own opportunity is the best way to land the job.

✨Tip Number 4

Apply through our website! We love seeing candidates who are genuinely interested in joining us. Tailor your approach to highlight how your experience aligns with our values and the role of L&D Manager. It shows you're serious about being part of the team!

We think you need these skills to ace Learning & Development Manager in Ascot

Product Knowledge
Service Standards
Training Delivery
Employee Engagement
Relationship Building
L&D Management
Creative Design
Recruitment
Training Needs Analysis
Training Plan Development
Workshop Coordination
Health & Safety Compliance
Training Record Maintenance
Industry Best Practice Awareness
Communication Skills

Some tips for your application 🫡

Show Your Passion for L&D: When writing your application, let your enthusiasm for Learning & Development shine through. Share specific examples of how you've engaged employees in the past and how you plan to bring that creative edge to our team.

Tailor Your Application: Make sure to customise your CV and cover letter to reflect the skills and experiences mentioned in the job description. Highlight your knowledge of hospitality and any relevant systems like Core HR or Talent Soft to show us you're the perfect fit.

Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon where possible. We appreciate a well-structured application that makes it easy for us to see your qualifications and experience.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows us you’re keen on joining our team!

How to prepare for a job interview at DORCHESTER COLLECTION

✨Know Your Stuff

Make sure you have a solid understanding of the L&D function and how it applies to the hospitality industry. Brush up on the latest training techniques and be ready to discuss how you can implement them effectively in the role.

✨Showcase Your Creativity

Since the role involves designing engaging training materials, come prepared with examples of your previous work. Think about how you can wow the interviewers with innovative ideas for training sessions or employee engagement activities.

✨Build Relationships

Demonstrate your ability to build strong relationships by sharing examples of how you've successfully collaborated with teams in the past. Highlight your communication skills and how you can act as an ambassador for the hotel.

✨Be Proactive and Detail-Oriented

Prepare to discuss how you prioritise tasks and manage your workload. Share specific instances where your attention to detail has made a difference in your previous roles, especially in training and development contexts.

Learning & Development Manager in Ascot
DORCHESTER COLLECTION
Location: Ascot
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