Commercial Manager in Crawley

Gatwick Airport, GB, RH6 0LP
Heathrow Airport, GB, TW6 2DN
Company: Rushlift GSE Limited

We are Bobcat. A community powered by people. Across 16 countries and 50 nationalities, we have over 2,500 employees, 300 dealers in EMEA and a world-class innovation centre that’s breaking new ground every day. We’ve been engineering powerful machines and transforming how the world works for more than 60 years. From construction to agriculture, our products make an impact. We empower people to accomplish more, and we’re proud of that. It’s our people that make it possible. We value the skill and expertise that surrounds us. As part of our team, you’ll find career opportunities that will challenge, inspire, and reward you. We believe that together we can unearth something extraordinary.

As Commercial Manager at Rushlift GSE, you’ll work as part of a focused and dedicated team at introducing the Rushlift GSE Services to the Aviation Industry and to build on the Customer base at key locations. You will manage and build relationships with established clients as well as giving confidence to prospective clientele to ensure interested parties see the exceptional services and support provided by the professional personnel within the Rushlift GSE business.

We’re looking for someone who will:

• Continually look for growth/revenue opportunities across the Aviation Industry.
• Follow up all proposals and introductions to expand on the interest shown in the Rushlift GSE business.
• Actively review agreed contractual performance objectives to ensure they are being maintained.
• Keep up to date with the equipment used within the industry and new areas being driven by manufacturers.
• Maintain relationships with all clients and have regular contact with key personnel.
• Demonstrate the excellent working relationship across the Rushlift GSE business to maximize service income and customer satisfaction and contract retention.
• Continue to review the processes within the business with a view to improving procedures with the Customer as required.
• Carry out structured KPI and SLA reviews in order to maintain a structure and stability focusing on each individual account.
• Provide feedback to relevant areas within the business associated with all points raised by the Customer, good or bad.
• Tender Negotiations including discussions with prospective clients and creating proposal documents.

What sets you apart:

• Higher level or equivalent management certificates.
• Demonstrable experience as a Commercial Manager or similar.
• Experience of working within a customer service environment.
• Ability to work to tight deadlines and maintain good records and files.
• Motivated and ability to use Microsoft Office package skills.
• Ability to provide detailed analysis and action plan, using data to drive decision making.
• Experience within Aviation is desirable.
• Experience within equipment leasing/plant hire is preferable.
• Knowledge of marketing and bid management is preferable.

What you get in return:

• Competitive Salary Package.
• Contributory Pension Scheme.
• Enhanced Parental Policies.
• Life Assurance.
• On-site parking.
• Employee Welfare Scheme – Vouchers for birthdays/weddings/children/studies/long service etc.
• Employee Assistance Programme giving you access to Retail/Health/Gym discounts, confidential counselling and advice, Cycle2Work Scheme, and much more…

At Bobcat, we support equal opportunities, value diversity of skills, perspectives and cultures and encourage applications from candidates from all backgrounds.