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- Tasks: Be the go-to person for customer queries and coordinate with teams for smooth operations.
- Company: Join Doorfit Group, a respected name in the UK door industry since 1953.
- Benefits: Enjoy a full-time role with opportunities for growth and development.
- Other info: Fast-paced environment with a supportive team and room for improvement initiatives.
- Why this job: Make a real difference by ensuring customer satisfaction and efficient processes.
- Qualifications: Strong communication skills and attention to detail are key; experience is a plus.
The predicted salary is between 30000 - 42000 £ per year.
Since 1953, Doorfit Group has delivered complete door solutions to an evolving, diverse customer base, earning a respected place within the UK door industry. Built on strong family values and a commitment to quality, the Group has grown into a multi-division business offering specialist expertise across a wide range of door and hardware solutions.
In this full-time, permanent role, you will effectively bridge the gap between our internal departments, external installation teams, and clients. The Sales & Contracts Administrator will serve as the central hub of communication and documentation.
Key Responsibilities- Act as a key point of contact for customer queries relating to quotations, orders, deliveries, and installations.
- Provide regular updates to customers and internal departments on order status.
- Process customer quotes/orders and supplier purchase orders accurately within required timelines.
- Coordinate with suppliers and internal teams to confirm delivery schedules and lead times.
- Liaise with clients, internal teams, and installation team to arrange product installation/repair.
- Support the preparation of job files, documentation for site delivery, and installation.
- Ensure all paperwork complies with company and industry standards.
- Maintain organised records and filing systems.
- Support the wider team with ad hoc administrative and operational tasks as required.
- Contribute to process improvement initiatives within the department.
- Authorised to work in United Kingdom.
- Excellent communication and customer service skills.
- Strong attention to detail and accuracy in data entry and documentation.
- Strong organisational and time management skills.
- Ability to work effectively in a fast-paced environment and manage multiple priorities.
- Proficient in Microsoft Office (Excel, Word, Outlook).
- Team-oriented with a proactive and problem-solving approach.
- Proven experience in a similar Sales Administrator or Contracts Administrator role would be advantageous but not essential.
In the first instance, please provide your current CV outlining your relevant experience, including details of your current and any previous roles - davidc@doorfit.co.uk
Sales & Contracts Administrator - Garage Door Department employer: Doorfit Products Ltd
Contact Detail:
Doorfit Products Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales & Contracts Administrator - Garage Door Department
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, especially in the door solutions sector. This will help you tailor your responses and show you're genuinely interested.
✨Tip Number 3
Practice your communication skills! As a Sales & Contracts Administrator, you'll need to convey information clearly. Role-play with a friend or use online resources to sharpen your ability to handle customer queries effectively.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're keen on joining our team at Doorfit Group and ready to contribute to our success.
We think you need these skills to ace Sales & Contracts Administrator - Garage Door Department
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights the skills and experiences that match the Sales & Contracts Administrator role. We want to see how your background aligns with our needs, so don’t be shy about showcasing your relevant experience!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re excited about joining Doorfit Group and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!
Show Off Your Communication Skills: Since this role involves a lot of communication, make sure your application reflects your excellent communication skills. Whether it’s through clear writing or demonstrating your customer service experience, let us know you’re the right fit!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep everything organised and ensures your application gets the attention it deserves. Plus, it’s super easy!
How to prepare for a job interview at Doorfit Products Ltd
✨Know the Company Inside Out
Before your interview, take some time to research Doorfit Group. Understand their history, values, and the specific services they offer in the door industry. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Showcase Your Communication Skills
As a Sales & Contracts Administrator, communication is key. Prepare examples from your past experiences where you successfully handled customer queries or coordinated with teams. Be ready to demonstrate how you can bridge gaps between departments and clients.
✨Highlight Your Organisational Skills
This role requires strong organisational abilities. Bring up instances where you managed multiple priorities or maintained organised records. You could even mention any tools or methods you use to stay on top of tasks, especially in a fast-paced environment.
✨Prepare for Process Improvement Discussions
Doorfit Group values process improvement, so think about ways you've contributed to enhancing workflows in previous roles. Be prepared to discuss your proactive approach to problem-solving and how you can bring that mindset to their team.