Sales & Contracts Administrator - Garage Door Department in Birmingham
Sales & Contracts Administrator - Garage Door Department

Sales & Contracts Administrator - Garage Door Department in Birmingham

Birmingham Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Be the go-to person for customer queries and manage orders and installations.
  • Company: Join Doorfit Group, a respected name in the UK door industry since 1953.
  • Benefits: Enjoy a full-time role with opportunities for growth and development.
  • Other info: Fast-paced role with a supportive team and room for process improvements.
  • Why this job: Make a real difference by connecting clients and teams in a dynamic environment.
  • Qualifications: Strong communication skills and attention to detail are key; experience is a plus.

The predicted salary is between 30000 - 42000 £ per year.

Since 1953, Doorfit Group has delivered complete door solutions to an evolving, diverse customer base, earning a respected place within the UK door industry. Built on strong family values and a commitment to quality, the Group has grown into a multi-division business offering specialist expertise across a wide range of door and hardware solutions.

In this full-time, permanent role, you will effectively bridge the gap between our internal departments, external installation teams, and clients. The Sales & Contracts Administrator will serve as the central hub of communication and documentation.

Key Responsibilities
  • Act as a key point of contact for customer queries relating to quotations, orders, deliveries, and installations.
  • Provide regular updates to customers and internal departments on order status.
  • Process customer quotes/orders and supplier purchase orders accurately within required timelines.
  • Coordinate with suppliers and internal teams to confirm delivery schedules and lead times.
  • Liaise with clients, internal teams, and installation team to arrange product installation/repair.
  • Support the preparation of job files, documentation for site delivery, and installation.
  • Ensure all paperwork complies with company and industry standards.
  • Maintain organised records and filing systems.
  • Support the wider team with ad hoc administrative and operational tasks as required.
  • Contribute to process improvement initiatives within the department.
Skills & Experience Required
  • Authorised to work in United Kingdom.
  • Excellent communication and customer service skills.
  • Strong attention to detail and accuracy in data entry and documentation.
  • Strong organisational and time management skills.
  • Ability to work effectively in a fast-paced environment and manage multiple priorities.
  • Proficient in Microsoft Office (Excel, Word, Outlook).
  • Team-oriented with a proactive and problem-solving approach.
  • Proven experience in a similar Sales Administrator or Contracts Administrator role would be advantageous but not essential.

In the first instance, please provide your current CV outlining your relevant experience, including details of your current and any previous roles - davidc@doorfit.co.uk

Sales & Contracts Administrator - Garage Door Department in Birmingham employer: Doorfit Products Ltd

At Doorfit Group, we pride ourselves on being an excellent employer, offering a supportive work culture that values teamwork and communication. Our commitment to employee growth is evident through ongoing training opportunities and a focus on process improvement, ensuring that every team member can thrive in their role. Located in the heart of the UK door industry, we provide a dynamic environment where your contributions directly impact our success and customer satisfaction.
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Contact Detail:

Doorfit Products Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sales & Contracts Administrator - Garage Door Department in Birmingham

✨Tip Number 1

Network like a pro! Reach out to your connections in the industry, attend relevant events, and don’t be shy about letting people know you’re on the hunt for a Sales & Contracts Administrator role. You never know who might have the inside scoop on an opportunity!

✨Tip Number 2

Prepare for interviews by researching Doorfit Group and understanding their values and services. This will help you tailor your responses and show that you’re genuinely interested in being part of their team. Plus, it’ll give you some great talking points!

✨Tip Number 3

Practice your communication skills! As a Sales & Contracts Administrator, you’ll need to be clear and concise. Try mock interviews with friends or family to get comfortable discussing your experience and how it relates to the role.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re proactive and serious about joining the Doorfit Group family.

We think you need these skills to ace Sales & Contracts Administrator - Garage Door Department in Birmingham

Communication Skills
Customer Service Skills
Attention to Detail
Data Entry Accuracy
Organisational Skills
Time Management Skills
Proficiency in Microsoft Office (Excel, Word, Outlook)
Problem-Solving Skills
Teamwork
Ability to Manage Multiple Priorities
Experience in Sales Administration
Experience in Contracts Administration
Process Improvement Initiatives

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Sales & Contracts Administrator role. Highlight your relevant experience and skills that match the job description, especially your communication and organisational abilities.

Showcase Your Attention to Detail: Since accuracy is key in this role, emphasise any experiences where you've demonstrated strong attention to detail. Whether it's data entry or managing documentation, let us know how you keep things organised!

Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points for easy reading and make sure to cover all the key responsibilities mentioned in the job description without rambling on.

Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!

How to prepare for a job interview at Doorfit Products Ltd

✨Know the Company Inside Out

Before your interview, take some time to research Doorfit Group. Understand their history, values, and the specific services they offer in the door industry. This will not only help you answer questions more effectively but also show your genuine interest in the company.

✨Prepare for Common Questions

Think about the key responsibilities of the Sales & Contracts Administrator role and prepare answers for common interview questions related to customer service, communication, and organisation. For example, be ready to discuss how you would handle a customer query or manage multiple priorities.

✨Showcase Your Skills with Examples

When discussing your experience, use specific examples that highlight your attention to detail, organisational skills, and ability to work in a fast-paced environment. Relate these back to the job description to demonstrate how you can contribute to the team.

✨Ask Insightful Questions

At the end of the interview, have a few thoughtful questions prepared. Ask about the team dynamics, the tools they use for documentation, or how they measure success in the role. This shows that you're engaged and thinking about how you can fit into their culture.

Sales & Contracts Administrator - Garage Door Department in Birmingham
Doorfit Products Ltd
Location: Birmingham
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