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For Companies At a Glance
- Tasks: Drive strategic initiatives and optimise operations for DoorDash's EMEA business.
- Company: Join a leading tech company revolutionising the hospitality industry.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Why this job: Be a key player in shaping innovative strategies and making a real impact.
- Qualifications: 3-5 years in project management or strategy roles, with strong analytical skills.
- Other info: Dynamic team environment with a focus on collaboration and creativity.
The predicted salary is between 36000 - 60000 £ per year.
About the Strategy & Operations Team
The Strategy & Operations team at DoorDash is the driving force behind the In-Store business line's long-term growth and operational excellence. We work cross-functionally to develop and execute key initiatives that align with In-Store's strategic goals, ensuring scalability, efficiency, and optimal performance across the organization. Our team is focused on leveraging data-driven insights, improving processes, and guiding business decisions that enhance customer experience and foster company-wide innovation.
About the Role
DoorDash is looking for a Senior Associate, Strategy & Operations to help own and execute our overarching business strategy in the EMEA region. This is a high-impact role that will be pivotal in launching and scaling new initiatives, starting with our DoorDash Reservation Marketplace and scaling New Product Launches. You will be the strategic right-hand to INTL GTM leadership and the Global Head of Strategy & Operations, In-Store, helping improve the regional business strategy, driving our local pricing and packaging strategy, and ensuring our operations can scale efficiently. As a Business Process Owner, you will champion project creation and execution, requiring you to dive deep into data and build consensus with cross-functional partners. The ideal candidate is a structured "first-principles" thinker who has a bias for action, thrives in ambiguity, and is obsessed with using data to drive results and achieve our goal of sustainable revenue growth.
What You'll Do
- Strategic Analysis and Planning: Assist INTL leadership in developing the long-term strategic plan for EMEA. You will work on problems of diverse scope where analysis requires the evaluation of identifiable factors, critical thinking, and creativity. This includes identifying new market opportunities, analyzing the competitive landscape, and crafting go-to-market processes.
- Business Process Ownership & Project Management: Champion project creation, planning, and execution for pivotal initiatives. You will work closely with leadership and teams across Product, Sales, and Marketing, leveraging your analytical skills to identify challenges, develop solutions, and ensure successful project execution in line with our growth objectives. You will establish clear metrics for success and designate project components to the appropriate cross-functional DRIs (Directly Responsible Individuals). You will be responsible for removing or escalating roadblocks to ensure project timelines are achieved.
- Cross-Functional Collaboration: Serve as the key operational liaison between regional Sales, Marketing, Product, and Customer Support teams. You will gather requirements, manage timelines, and act as the key communicator to leadership, ensuring alignment on company goals. This is essential for aligning product strategy with overall business goals and ensuring that products are successfully launched and commercialized.
- Market Research: Conduct targeted market research to understand the local hospitality tech industry, customer pain points, and competitive landscape, informing product and GTM adjustments.
- Data-Driven Insights: Dive deep into our data to uncover hidden trends, analyze product adoption, and monitor competitive dynamics. You will be responsible for developing dashboards, KPIs, and reports that translate complex data into compelling narratives and actionable recommendations.
- Process Improvement: Identify inefficiencies and opportunities for process optimization across the EMEA business. You will design, implement, and document new workflows to enhance operational performance and scalability.
- Risk Management: Anticipate and proactively manage obstacles and risks to strategic projects, developing mitigation strategies to keep initiatives on track.
Who You Are
- Experienced Operator: 3-5 years of experience in project management, consulting, strategy & operations, preferably within a high-growth technology, SaaS, or hospitality environment.
- Autonomous Owner: You take ownership of projects, work autonomously, and demonstrate initiative to drive change. You are skilled at identifying issues, assessing risks, and finding creative, pragmatic solutions. You complete day-to-day tasks without instruction and require only general guidance on new or more complex types of work.
- Expert Project Manager: Proven track record of managing initiatives of medium complexity that require a high level of accuracy and dependability. You can manage multiple priorities simultaneously in a fast-paced environment.
- Data Analysis: An analytical mindset with proven experience in data analysis and financial modeling. You can translate raw data into actionable insights and strategic recommendations.
- A plus: Proficiency in SQL and data visualization tools (e.g., Looker, Tableau).
- Financial Modeling Experience: The ability to create financial models to evaluate potential opportunities.
- Exceptional Communicator: Excellent communication and stakeholder management skills, with the ability to influence and align cross-functional teams without direct authority.
- Tech-Savvy: Proficiency in productivity software (e.g., Google Workspace, Microsoft Office, Salesforce).
- Customer Centric: Deep sense of empathy for user challenges and pain points.
Senior Associate, Strategy & Operations in London employer: DoorDash
Contact Detail:
DoorDash Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Associate, Strategy & Operations in London
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those at DoorDash or similar companies. A friendly chat can open doors and give you insights that might just land you an interview.
✨Tip Number 2
Prepare for the interview by diving deep into DoorDash's mission and values. Show us how your experience aligns with their goals, especially in strategy and operations. Tailor your examples to highlight your data-driven mindset and project management skills.
✨Tip Number 3
Practice makes perfect! Mock interviews with friends or mentors can help you refine your answers and boost your confidence. Focus on articulating your thought process, especially when discussing complex projects or data analysis.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email reiterating your enthusiasm for the role can leave a lasting impression. Plus, it shows us that you’re genuinely interested in joining the team!
We think you need these skills to ace Senior Associate, Strategy & Operations in London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Senior Associate role. Highlight your experience in strategy and operations, and show how your skills align with our goals at StudySmarter.
Showcase Your Data Skills: Since we love data-driven insights, don’t forget to mention any relevant experience you have with data analysis or financial modelling. Use specific examples to demonstrate how you've used data to drive results in past roles.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your key achievements and skills stand out without unnecessary fluff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at DoorDash
✨Know Your Data
Since the role heavily relies on data-driven insights, make sure you brush up on your analytical skills. Be prepared to discuss how you've used data in past projects to drive decisions and improve processes. Bring examples of dashboards or reports you've created that led to actionable outcomes.
✨Understand the Market
Do your homework on the hospitality tech industry and DoorDash's position within it. Familiarise yourself with current trends, customer pain points, and competitors. This knowledge will help you demonstrate your strategic thinking and show that you're ready to contribute from day one.
✨Showcase Project Management Skills
Be ready to talk about specific projects you've managed, especially those that required cross-functional collaboration. Highlight your ability to set clear metrics for success and how you've navigated challenges to keep projects on track. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Communicate Effectively
As an exceptional communicator, you'll need to influence and align teams without direct authority. Practice articulating your thoughts clearly and concisely. Prepare to discuss how you've successfully managed stakeholder expectations and facilitated communication across different departments in previous roles.
